I've got an Epson 305D5C (XP-600 Series) (I think, that's what it says at the top of the dialogue box) that can't recognize its ink cartridges. It got 5 pages through a 16 page form and then decided to pop up with the attached error message. The printer itself was complaining of being unable to recognize the cyan ink cartridge so I tried printing the rest of the form in greyscale thinking I could get around the use of the cyan cartridge but still it returns the attached message. Twice.
Unfortunately it being my dad's printer I'm not allowed to touch anything to do with upgrades to the firmware (which is what the computer asked me to do but "oh no, that won't do anything, don't install that") because otherwise I would have run the update and then if it still was broken pull the ink cartridge out and stick it back in again but I'm not allowed to do that either. Is there anything I can do to force it to print? I really REALLY need this form printed and posted today and no one nearby has volunteered me a printer but for a 16 page document I'm not really surprised.
printer error.png 62.01KB 0 downloads