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Windows host process (Rundll32) has stopped working.


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11 replies to this topic

#1 forzeti

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Posted 18 September 2015 - 12:25 AM

I was wondering if you guys could help me out. I've done a little research and couldn't find a solution on my own. Any help would be appreciated.

 

I have recently formatted my HDD, and reinstalled Windows 7 x64 Ultimate.

 

I now get an error a few times per day.

Windows host process (Rundll32) has stopped working.

Problem Event Name:	APPCRASH
Application Name:	rundll32.exe
Application Version:	6.1.7600.16385
Application Timestamp:	4a5bc637
Fault Module Name:	nvd3dum.dll
Fault Module Version:	10.18.13.5582
Fault Module Timestamp:	55dc6c29
Exception Code:	c0000005
Exception Offset:	007323eb
OS Version:	6.1.7601.2.1.0.256.1
Locale ID:	1033
Additional Information 1:	0a9e
Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
Additional Information 3:	0a9e
Additional Information 4:	0a9e372d3b4ad19135b953a78882e789



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#2 hamluis

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Posted 18 September 2015 - 10:37 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 dc3

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Posted 18 September 2015 - 10:56 AM

Please do a Clean Boot to see if the problem persists after rebooting in Part C, step 3.

 

 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Part A
 
(1)  Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 
afterstart_zps02764513.jpg
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Part B
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
Part C
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
 
Caution:  I repeat, by disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
msconfig2_zpsef3c4759.png
 
(4)  If the problem does not reoccur after the reboot this means that there is a Service which is causing this proble, continue with the process of elemination to find the Service which is causing this in Option A.  If the problem does reoccur after the reboot go to Option B.
 
Option A
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
*  If the problem does not reoccur after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
Option B
 
Search Startup itmes If the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found post the Service or Startup item that is causing it. 
 
 
When you are finished using the Clean Boot go back to System Configuration and click on the General, then click on Normal Startup, click on OK, then restart your computer.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 forzeti

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Posted 18 September 2015 - 05:13 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

 

EDIT: Here is Speccy Snapshot: http://speccy.piriform.com/results/knxkbhgldUrbJ66ZUyhnPjp

 

Here is the log:

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Carm1chael (administrator) on 18-09-2015 at 15:06:11
Running from "C:\Users\Carm1chael\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: GA-78LMT-USB3 Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/18/2015 02:02:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: nvd3dum.dll, version: 10.18.13.5582, time stamp: 0x55dc6c29
Exception code: 0xc0000005
Fault offset: 0x007323eb
Faulting process id: 0x1a84
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/18/2015 01:29:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: nvd3dum.dll, version: 10.18.13.5582, time stamp: 0x55dc6c29
Exception code: 0xc0000005
Fault offset: 0x0072eb72
Faulting process id: 0xbdc
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/18/2015 12:32:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: nvd3dum.dll, version: 10.18.13.5582, time stamp: 0x55dc6c29
Exception code: 0xc0000005
Fault offset: 0x0072eb72
Faulting process id: 0x188c
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/18/2015 10:23:28 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: nvd3dum.dll, version: 10.18.13.5582, time stamp: 0x55dc6c29
Exception code: 0xc0000005
Fault offset: 0x007323eb
Faulting process id: 0xccc
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/17/2015 09:31:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: nvd3dum.dll, version: 10.18.13.5582, time stamp: 0x55dc6c29
Exception code: 0xc0000005
Fault offset: 0x007323eb
Faulting process id: 0x12bc
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/17/2015 05:34:03 PM) (Source: Application Hang) (User: )
Description: The program Cook-Serve-Delicious.exe version 1.0.5.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1850

Start Time: 01d0f1a258e0f992

Termination Time: 166

Application Path: C:\Program Files (x86)\Foxy Games\Cook, Serve, Delicious\Cook-Serve-Delicious.exe

Report Id:

Error: (09/17/2015 03:01:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: nvd3dum.dll, version: 10.18.13.5582, time stamp: 0x55dc6c29
Exception code: 0xc0000005
Fault offset: 0x0072eb72
Faulting process id: 0x17ec
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/17/2015 12:10:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: nvd3dum.dll, version: 10.18.13.5582, time stamp: 0x55dc6c29
Exception code: 0xc0000005
Fault offset: 0x007323eb
Faulting process id: 0xe54
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/16/2015 10:54:21 AM) (Source: Application Error) (User: )
Description: Faulting application name: rundll32.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc637
Faulting module name: Flash32_18_0_0_232.ocx, version: 18.0.0.232, time stamp: 0x55c42c7a
Exception code: 0xc0000005
Fault offset: 0x00601f21
Faulting process id: 0x146c
Faulting application start time: 0xrundll32.exe0
Faulting application path: rundll32.exe1
Faulting module path: rundll32.exe2
Report Id: rundll32.exe3

Error: (09/16/2015 09:31:31 AM) (Source: Application Hang) (User: )
Description: The program PE_Client.exe version 4.3.4.31067 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 43c

Start Time: 01d0f07200545015

Termination Time: 264

Application Path: D:\Games\Planet Explorers\Planet Explorers\PE_Client.exe

Report Id:


System errors:
=============
Error: (09/18/2015 02:59:12 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (09/18/2015 02:55:24 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 02:55:24 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 02:36:24 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 02:36:24 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 01:18:15 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 01:18:15 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 12:41:14 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 12:41:14 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.

Error: (09/18/2015 12:29:55 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.


Microsoft Office Sessions:
=========================
Error: (09/18/2015 02:02:34 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637nvd3dum.dll10.18.13.558255dc6c29c0000005007323eb1a8401d0f25271fccb99C:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\nvd3dum.dll94f23fad-5e48-11e5-8f11-fcaa14825502

Error: (09/18/2015 01:29:46 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637nvd3dum.dll10.18.13.558255dc6c29c00000050072eb72bdc01d0f249bd53d9b7C:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\nvd3dum.dllffeb35d5-5e43-11e5-8f11-fcaa14825502

Error: (09/18/2015 12:32:22 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637nvd3dum.dll10.18.13.558255dc6c29c00000050072eb72188c01d0f242c4a85a7bC:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\nvd3dum.dllfaf297c3-5e3b-11e5-8f11-fcaa14825502

Error: (09/18/2015 10:23:28 AM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637nvd3dum.dll10.18.13.558255dc6c29c0000005007323ebccc01d0f232de08ca99C:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\nvd3dum.dllf9359cf9-5e29-11e5-8f11-fcaa14825502

Error: (09/17/2015 09:31:20 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637nvd3dum.dll10.18.13.558255dc6c29c0000005007323eb12bc01d0f1c5f62afd99C:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\nvd3dum.dll1bd81500-5dbe-11e5-8f11-fcaa14825502

Error: (09/17/2015 05:34:03 PM) (Source: Application Hang)(User: )
Description: Cook-Serve-Delicious.exe1.0.5.0185001d0f1a258e0f992166C:\Program Files (x86)\Foxy Games\Cook, Serve, Delicious\Cook-Serve-Delicious.exe

Error: (09/17/2015 03:01:59 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637nvd3dum.dll10.18.13.558255dc6c29c00000050072eb7217ec01d0f18eb6063d90C:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\nvd3dum.dllb7b097ec-5d87-11e5-8f11-fcaa14825502

Error: (09/17/2015 12:10:42 PM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637nvd3dum.dll10.18.13.558255dc6c29c0000005007323ebe5401d0f175cdd377a3C:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\nvd3dum.dllc9a1b0ec-5d6f-11e5-a276-fcaa14825502

Error: (09/16/2015 10:54:21 AM) (Source: Application Error)(User: )
Description: rundll32.exe6.1.7600.163854a5bc637Flash32_18_0_0_232.ocx18.0.0.23255c42c7ac000000500601f21146c01d0f0a86a79d3a8C:\Windows\SysWOW64\rundll32.exeC:\Windows\SysWOW64\Macromed\Flash\Flash32_18_0_0_232.ocxf5486ed2-5c9b-11e5-a276-fcaa14825502

Error: (09/16/2015 09:31:31 AM) (Source: Application Hang)(User: )
Description: PE_Client.exe4.3.4.3106743c01d0f07200545015264D:\Games\Planet Explorers\Planet Explorers\PE_Client.exe


CodeIntegrity Errors:
===================================
  Date: 2015-09-14 14:10:10.039
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:10.024
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:10.024
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:10.024
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:10.008
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:10.008
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:10.008
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:09.992
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:09.992
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-09-14 14:10:09.992
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\SysWOW64\drivers\DrvAgent64.SYS because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

7-Zip 15.06 beta (x64) (HKLM\...\7-Zip) (Version: 15.06 - Igor Pavlov)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.93 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.99 - Google Inc.) Hidden
HP Officejet 4630 series Basic Device Software (HKLM\...\{38037A50-E9F1-41E4-9AA3-2E0A5A2FC4C5}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
LOOT version 0.8.0 (HKLM-x32\...\{BF634210-A0D4-443F-A657-0DCE38040374}_is1) (Version: 0.8.0 - LOOT Team)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
ModifyRegistry version 0.1 (HKLM-x32\...\{1D5BE6B5-7FD4-4A78-90F2-AF6B53BC8C1C}_is1) (Version: 0.1 - VIA Technologies, Inc.)
NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 355.82 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 355.82 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.5.14.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.5.14.5 - NVIDIA Corporation)
NVIDIA Graphics Driver 355.82 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 355.82 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.3 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
ON_OFF Charge B12.1025.1 (HKLM-x32\...\{3DECD372-76A1-4483-BF10-B547790A3261}) (Version: 1.00.0001 - GIGABYTE)
PlanetSide 2 (HKCU\...\DG0-PlanetSide 2) (Version:  - Sony Online Entertainment)
PlanetSide 2 (HKCU\...\DGC-PlanetSide 2) (Version: 1.0.3.191 - Daybreak Game Company)
Platform (HKLM-x32\...\{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.) Hidden
Private Internet Access Support Files (HKLM-x32\...\{7D72DAFF-DCB2-437B-BC22-4B2ABF21462B}) (Version: 1.0.0.0 - Private Internet Access)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.3000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.5.14.5 - NVIDIA Corporation) Hidden
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
War Thunder Launcher 1.0.1.542 (HKLM-x32\...\{ed8deea4-29fa-3932-9612-e2122d8a62d9}}_is1) (Version:  - Gaijin Entertainment)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
World of Warcraft Classic (HKLM-x32\...\{59A58A51-4E21-468E-836E-7E7E6A724692}) (Version: 1.12.1 - VanillaGaming) Hidden
World of Warcraft Classic (HKLM-x32\...\World of Warcraft Classic 1.12.1) (Version: 1.12.1 - VanillaGaming)
Wrye Bash (HKLM-x32\...\Wrye Bash) (Version: 0.0.0.0 - Wrye & Wrye Bash Development Team)

========================= Memory info: ===================================

Percentage of memory in use: 24%
Total physical RAM: 8173.55 MB
Available physical RAM: 6133.7 MB
Total Virtual: 16345.31 MB
Available Virtual: 13524.3 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:596.17 GB) (Free:516.43 GB) NTFS
2 Drive d: () (Fixed) (Total:931.51 GB) (Free:411.9 GB) NTFS

========================= Users: ========================================

User accounts for \\CARM1CHAEL-PC

Administrator            Carm1chael               Guest                    


**** End of log ****


Edited by forzeti, 18 September 2015 - 05:43 PM.


#5 forzeti

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Posted 18 September 2015 - 11:40 PM

After doing a clean boot as suggested, it ran fine for a while but then I got the error again. Same rundll32 but this time with a different program that caused it.

Problem signature:
  Problem Event Name:	BEX
  Application Name:	rundll32.exe
  Application Version:	6.1.7600.16385
  Application Timestamp:	4a5bc637
  Fault Module Name:	Flash32_18_0_0_232.ocx
  Fault Module Version:	18.0.0.232
  Fault Module Timestamp:	55c42c7a
  Exception Offset:	0020fde7
  Exception Code:	c0000409
  Exception Data:	00000000
  OS Version:	6.1.7601.2.1.0.256.1
  Locale ID:	1033
  Additional Information 1:	f558
  Additional Information 2:	f5588cddfd70fa5b7818f32c75ee0a6b
  Additional Information 3:	9293
  Additional Information 4:	929384602d205abf04330234da872ae8



#6 dc3

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Posted 19 September 2015 - 07:14 AM

This looks like a custom build.  Do you have the Windows 7 installation disc?


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#7 forzeti

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Posted 19 September 2015 - 07:28 AM

This looks like a custom build.  Do you have the Windows 7 installation disc?

 

It is a custom build. I do have the installation disc.



#8 dc3

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Posted 19 September 2015 - 08:18 AM

Good, let's do a repair installation.  This will not affect your data or programs.

 

 
A Windows 7 Repair Installation will require a installation disc for the specific version you have installed.  If you have the installation disc needed to do the repair installation scroll down to the Repair Installation Instructions and continue from there.
 
If your copy of Windows 7 is a retail copy and you do not have a disc, you can download a ISO image from Microsoft using the link below.
 
 
If your copy of Windows 7 isn't a retail copy you can download Windows 7 Pro from here.  This is not a torrent.  Scroll down till you find the Download buttons, click on the version which the same as yours, 32-bit or 64-bit.  When you press the button the download will begin.  You will want to download this to your desktop so that it will be easy to find.
 
You will need to burn the ISO image to a disc.
 
How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank DVD in the tray of your optical drive and close the tray.
 
2.  Right click on the ISO file on your desktop
 
3.  Click on Burn disc image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has been created click on Close
 
Please note:  In order to boot from the installation disc you may need to change the boot order in the BIOS so that the DVD drive is the first device and the HDD/SSD is the second device.
 
Repair Installation Instructions
 
1.  Place the installation disc in the tray of the CD/DVD drive, close the tray and restart the computer.
 
2.  You will be prompted to press any key to start the installation, I find the space bar handy.
 
At this point the setup process will load files, this will take several minutes.
 
3.  You will now need to choose the  Language, Time, currency format, and Keyboard or input method that you'd like to use.
 
After this is done click on Next.
 
w71_zps6dbda47e.png
 
4.  Click on the Repair your computer link at the bottom-left of the Install Windows window.
 
This link will begin the Windows 7 System Recovery Options.
 
w72_zps2a656a0c.png
 
5.  System Recovery Options will now search your hard drive(s) for any Windows 7 installations.  This will take several minutes.
 
No participation is required on your part at this time, wait till it has finished and the next window opens.
 
w73_zpsd5483f05.png
 
6.  Choose the Windows 7 installation that you'd like to perform the Startup Repair on, then click on Next
 
w74_zps490f9a17.png
 
7.  Click on the Startup Repair link from list of recovery tools in System Recovery Options.
 
w75_zps9941e858.png
 
For a future reference, there are several other diagnostic and recovery tools available in the Windows 7 System Recovery Options including System Restore, System Image Recovery, Windows Memory Diagnostic, and Command Prompt.
 
8.  The Startup Repair tool will now search for problems in the system files.
 
If Startup Repair finds a problem with any system files the tool may suggest a solution which you will need to confirm, or may solve the problem automatically.
 
w76_zps3dd75d83.png
 
9.  Startup Repair will now attempt to repair whatever problems it found with system files.  
 
Note:  If Startup Repair did not find any problems with system files you won't see this step.
 
w77_zpsd8be95eb.png
 
Important: Your computer may or may not restart several times during this repair process.  This is normal, you should allow it to continue until you see the Restart your computer to complete the repairs window. 
 
10.  Click on Finish, this will restart your computer.
 
w78_zpsd49257fb.png
 
It is possible that the Startup Repair will not be able to fix the problem.  If the Startup Repair tool determines this, it may automatically run the the repair after your computer restarts.  If it does not automatically run the repair but you are still having problems with Windows 7 repeat these steps to run Startup Repair again manually.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 forzeti

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Posted 19 September 2015 - 04:03 PM

I ran the system repair but it didn't find any problems.

 

It says that nvd3dum.dll is causing the crash. Would it do any good to uninstall it and go back to an older driver?



#10 dc3

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Posted 20 September 2015 - 08:02 AM

I believe this would be a good idea.


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#11 forzeti

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Posted 20 September 2015 - 08:30 AM

I went ahead and did go back to an older driver. I haven't had a problem since. I'd consider this matter closed.

 

I'd like to thank you for taking the time in helping me. It's appreciated.



#12 dc3

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Posted 20 September 2015 - 08:43 AM

Updating to the latest driver isn't always the best way to go.  I'm glad that reverting to the older driver resolved your problem. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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