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Windows 7 restore


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3 replies to this topic

#1 Rayal49

Rayal49

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Posted 17 September 2015 - 06:40 AM

Hello,

       I recently upgraded my Toshiba C660 to windows 10, but due to numerous problems with the display driver(green or black screen),continually having to re-start and various other niggles , I decided to revert to Windows 7. I tried Windows 10 Recovery option, but got message " Windows 7 files missing", this was in the thirty days evaluation period.

       I the tried to use Windows 7 repair to restore from "System Image ", again message "No Image found". Contacted Microsoft -No help.  Apparently others have had this problem.

       I have a legal copy of Toshiba product recovery media- if I use this will I be able to use my original License key that came with the computer to re-activate Windows 7?

       Thank You

        Rayal49

 

 

 

           


Rayal


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#2 hedgeley

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Posted 17 September 2015 - 07:23 AM

Hi Rayal49,

 

Yes should not be a problem,

 

I didn't know other people had their files (win7) go missing,

 

I would back up every thing you require (because no 7 files are there) this will turn into a factory reset/clean install (I think)

 

Good luck

 

Hedge 



#3 hedgeley

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Posted 17 September 2015 - 07:35 AM

@ Rayal49,

 

Forget what I just posted (except for the key)

 

I am not sure weather win 10 will let you recover to win 7

 

Sorry about that,

 

I will have to do a bit of research,

 

Hedge



#4 hamluis

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Posted 17 September 2015 - 08:00 AM

FWIW:  http://forums.toshiba.com/t5/System-Recovery-and-Recovery/SATELLITE-C660-1GT-and-recovery-disc/td-p/277413 and https://forum.toshiba.eu/showthread.php?69007-How-do-I-restore-my-Satellite-C660-to-the-factory-settings .

 

Louis






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