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Remote Desktop Fails to Start


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#1 Q59

Q59

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Posted 16 September 2015 - 12:47 PM

I recently upgraded from Win 7 Ultimate to Win 10 Pro. After upgrade, I can only start Remote Desktop once if done shortly after a boot/reboot. I believe it's only a matter of several minutes, but can't say for sure yet.

 

Shortly after rebooting, Remote Desktop will start and function correctly. If I close that connection and attempt to restart, the "loading" circle appears for about 5 seconds, then disappears. Nothing happens after that.

 

The mstsc.exe process starts, but nothing happens. A new process will start for each successive time I attempt to start remote desktop. I've stopped the processes and tried again with same results.

 

Thanks for any assistance.



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#2 reckonankit

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Posted 17 September 2015 - 02:08 AM

try this one

Open Microsoft Management Console by clicking the Start button Picture of the Start button, typing mmc into the search box, and then pressing Enter.‌ Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    In the left pane, click Local Users and Groups.
    If you don't see Local Users and Groups

    Double-click the Groups folder.

    Right-click the group you want to add the user account to, and then click Add to Group.

    Click Add, and then type the name of the user account.

    Click Check Names, and then click OK.
 






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