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CPU, Motherboard, RAM or Video Crashing System?


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#1 Nunbet1037

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Posted 15 September 2015 - 11:13 PM

Hello all:

 

Been having a problem with a mini-tower that acts as a shared drive for a small 3-user network. The PC is a PowerSpecB332 with the usual build (Win7 64, dual core Pentium G3220s@3GHz, 1TB HDD, 4MB RAM). Serves as a data server only. Not a heavy used system. HDD partitioned into System, C:\ (with the OS and minimal programs), and a Simple Volume Shared drive for data only. Pulled an unused PowerSpecB332 out of storage (stored for 18 months since purchase) to put into service this month. Today, the video got all wonky with horizontal stripes buzzing :wacko: all over the screen and the PC starts shutting down, then tries to start, shuts down, start attempt, etc. etc. Then after several attempts, shuts down for good. I pulled the panel and started checking:

 

1) pulled all connections to motherboard (RAM, HDD, Video, Data, USB, etc.) and powered up. No shut down after 5-10 minutes.

2) shut down and put the RAM stick back in, powered up and same result as 1

3) shut down, reconnect video, power up, same as #1

4) power down, reconnected HDD, power up, same as #1

5) power down, reconnect optical drive, power up, same as #1

6) power down, reconnect USBs (mouse & keyboard), power up, same as #1

7) power down, reconnect Ethernet, power up, same as #1

 

Let it run for an hour or so with no issues, then came back to find it shut down again. This was about 2230hrs (ish) today (9/15). Just restarted again and checked the event viewer for the System log. I've attached a copy. There's the usual media player errors that I generally ignore, but the errors around 1825hrs for 9/15 are interesting. I'm not sure if my CPU is crapping out, the motherboard is going, RAM, or the onboard video GPU is shot. If it's the onboard GPU, will installing a graphics card solve the problem?

 

The only new part of this system is a 16 port GB switch (Netgear) that was added this afternoon. It's unmanaged, so not sure what that would be doing. Also changed the power settings to keep the machine up 24/7 in case it's something to do with hibernation.

 

Any thoughts are VERY appreciated.



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#2 Nunbet1037

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Posted 15 September 2015 - 11:14 PM

Here is the System Event Log. Didn't seem to upload with original post.

Attached Files



#3 usasma

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Posted 16 September 2015 - 06:29 AM

Wonky video makes me wonder about the video.  Please run these free hardware diagnostics (start with the video tests):  http://www.carrona.org/hwdiag.html

If it's the onboard GPU - generally you can continue using the system if you can disable the GPU in the BIOS/UEFI (and you add another video card).

 

The rest of the diagnostics will help to rule out problems with some of the other hardware.  Just FYI - there are no completely reliable motherboard tests.  Generally with that we rule out everything else in order to place the blame on the motherboard (after doing this stuff also:  http://www.carrona.org/strpdown.html )

 

I see some thermal events in the logs.  Please monitor your system's temperatures with this free tool: http://www.cpuid.com/softwares/hwmonitor.html

 

 

Could the 18:25 events on 9/15 be due to booting into Safe Mode or to Startup Repair?
They seem similar to the other events - with the addition of a lot of services not starting (which usually happens with a Safe Mode boot).

 

I prefer to look at these reports.  The first one contains a lot more info (and does contain the System Event Log among other things).  It's much better (IMO) for digging deeply into the OS.  The second one is a summary of the errors and doesn't contain a lot of the Information entries (so it's easier to spot patterns).

 

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html


Edited by usasma, 16 September 2015 - 06:32 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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