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LAN virus? multiple computers redirecting certain websites.


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#1 RavenOneTwoThree

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Posted 15 September 2015 - 06:46 PM

Hey.

 

Today i encountered a problem. I went to use firefox to access certain sites on the net and it redirected me to a malicious page.. It was very disconcerting, my built in cpu speaker began beaping and a message poped up stating that i should call a certain number to resolve the issue.. "of being hacked allegedly according to the redirect page" I thought maybe the website was down, but their tech support says the site is running fine. i encounter the same problem with the unwanted redirects on my tablet too. This is what's leading me to believe that i have a virus on my router.. i mean after all what could be redirecting the same webpage on multiple devices? If this is the case, i need to know how to fix the problem.. Im pretty sure it's bbecause of a freeware book i downloaded off of the internet earlier in the day. But how would the problem spread to my tablet when i haven't even hooked it to the computer? Any ideas? I need brains on this problem.. any help would be appreciated. thanks



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#2 buddy215

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Posted 16 September 2015 - 07:02 AM

You need to reset your router and then secure the router. If you need help doing that then post the make and model of the router.

How to secure your home wireless network router.

How To Reset Your Router

 

You should check for adware and malware using the programs below.

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here 
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Edited by buddy215, 17 September 2015 - 09:50 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 RavenOneTwoThree

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Posted 19 September 2015 - 11:34 AM

right.. i have malware bytes.

and i have avast.

 

I am wondering though, is there a way that something could have been installed to mess up the capabilities of malwarebytes? i have heard that rootkey's act like camoflauge for a virus. stoping you from detecting them.

any good ideas for a root key detector? I have no network access when i boot in safe mode also. rendering it difficult to get a clean version of Avast or Malware bytes. I am concerned that a network bug is intercepting all my traffic and "injecting" malicious software, at least that is what i fear is happening. Do you know if that is possible at all? this all started after i upgraded to windows 10. oh and btw i can't restore to win 7. wont let me. because when the system upgraded it took most of the admin privaledges of my original account. Leaving me to create a new one, unable to modify or delete any of the game files associated with the original account.

im in a dilly of a pickle. :( any advice on getting into password protected folders? cause if i could find out what was blocking my admin rights on the old account all would be good.



#4 buddy215

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Posted 19 September 2015 - 12:37 PM

If you upgraded to Windows 10 LESS than 30 days ago, you can go back to your original OS. I generally avoid assisting with Windows 10 except

to suggest not upgrading to it unless there is some compelling reason which I have yet to see.

 

 

Did you attempt to boot into safe mode with networking or just safe mode?

 

Have you reset the router?

 

Can you connect directly to the router without using WIFI?

 

You can get expert help in removing malware in the Malware Removal Forum...which I suggest you start a new topic in if you are unable to

download, install and scan using the programs I suggested.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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