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Computer Restarts Everytime I Download More Than 1mb File


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#1 gneb

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Posted 17 July 2006 - 12:41 AM

whenever i download a file that has a size of more than 1 Mb, my computer restarts. i don't know what's wrong. can anyone help? thanks!

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#2 jgweed

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Posted 17 July 2006 - 06:50 AM

Precisely when in the process does this happen?
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#3 gneb

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Posted 23 July 2006 - 06:57 AM

computer restarts for example when i try do download an mp3. monitor shows the msgbox that it is downloading. then after 1 minute it will restart

#4 yuulimoe

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Posted 23 July 2006 - 07:48 AM

..hmm...just a guess..but it could be caused by lack of memory resources.. this happens on my machine as well. I upgraded it and it resolved the issue.. hope this helps man :thumbsup:
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#5 usasma

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Posted 23 July 2006 - 10:59 PM

Could you give us some system specs? If you can't find them, the exact name and model of the computer system will help. Also, please let us know what programs you're using when you try to download the mp3's.
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#6 gneb

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Posted 11 August 2006 - 12:34 AM

what do you mean by "lack of memory resources?" sorry i don't understand. my free memory space says it's 16.2GB, if that's what you mean.

i think my pc has a virus, a brontok.a[10] virus. when i downloaded an anti-virus or anti-spyware before, i scanned my pc and it says the virus was deleted already. but until now, it just pops out whenever i'm using the pc. i'm trying to download other anti-virus software but the pc restarts whenever it's starting to download.

by the way, pc doesn't just restarts when downloading a big file, but it restarts also sometimes when i'm trying to open a file like a game.

i'm using a DELL |INSPIRON1200 pc

Edited by gneb, 11 August 2006 - 12:36 AM.


#7 TechGeek

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Posted 11 August 2006 - 03:27 AM

By default Windows XP restarts itself in a case of critical error (BSOD). So, go to Control Panel > System > Advaced. Click the Settings button of the "Startup and recovery" area. Is the "automatically restart" option checked? Uncheck it.

Now try to download some file again and see what happens. If Windows shows a critical error message write it down and post here, that should give more info what could be causing the problem.

#8 Enthusiast

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Posted 11 August 2006 - 06:28 AM

Here are some online virus scans that you can run:
(You must use Internet Explorer as these require Active X)


Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these as they require ActiveX to function.)

Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm
http://www.pandasoftware.com/products/activescan.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Avast Online scan
http://onlinescan.avast.com/

F Secure online scan
http://support.f-secure.com/ols/start.html

Ewido Online scan
http://www.ewido.net/en/onlinescan/


Trojan scans –
Sygate Trojanscan
http://scan.sygatetech.com/pretrojanscan.html


Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Parasite scan from Aumha:
http://www.aumha.org/a/noads.php
or here:
http://www.aumha.org/win5/a/noads2.htm

#9 gneb

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Posted 17 August 2006 - 08:12 AM

i tried downloading an anti-virus thing but a security alert messagebox appeared and said that my "current security settings does not allow that file to be downloaded." what should i do next? please help ASAP. thanks!

#10 gneb

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Posted 17 August 2006 - 09:28 AM

i tried again but when it started downloading, it suddenly closes the windows then restarts. it didn't showed any warning or an error msgbox. it just restarted

#11 Orange Blossom

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Posted 17 August 2006 - 03:37 PM

Lets check some settings in your browser.

Click on Tools then Internet Options, then click on the Advanced Tab.

Under the Browsing section see if these two - Enable Install On Demand (Internet Explorer) and Enable Install on Demand (Other) - have green checks by them. If they don't click on the little white box in order to put checks in them. Let us know whether these were checked or not, and if they weren't if this solved the download problem.

Orange Blossom :thumbsup:

p.s. Was your log-in problem with Yahoo resolved?
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#12 Enthusiast

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Posted 18 August 2006 - 11:02 AM

You also need to enable legitimate Active X files to be downloaded and installed in Internet Explorer for the anti-malware scans to work.

Active X settings IE

In Internet Explorer click on the “tools” tab
Click on “Internet Options”
Click the “Security” tab
Click “Custom Level”

Under Active X Controls and Plugins

Download Signed Active X Controls
Choose “prompt”

Download Unsigned Active X Controls
Choose disable

Initialize and Script Active X controls not marked as safe
Disable

Run Active X controls and plugins
Enable

Script Active X Controls marked as safe
Enable

#13 gneb

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Posted 21 August 2006 - 09:47 PM

thanks to all of you guys. my problem is solved now. what i did is i downloaded a small anti-virus from sophos with only a size of kb then scanned the pc then afterwards i downloaded AVG anti-virus and scanned the pc again. and now the pc's ok again and able to download large files without restarting. thanks to all again

#14 Orange Blossom

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Posted 21 August 2006 - 10:09 PM

I'm glad your problem is solved. What did the AV programs find?

Orange Blossom :thumbsup:
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#15 gneb

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Posted 22 August 2006 - 11:51 PM

i forgot what virus the AV program has found coz i was very sleepy then, i just clicked ok when it finished cleaning the pc.

by the way, yes, my log-in problem with yahoo is resolved. when i clicked the mailbox icon in yahoo messenger, a msgbox appeared and asked me if i want it to automatically go to my yahoomail if i click that mailbox icon. i clicked ok and then that's it. but i haven't tried logging-in directly in yahoomail without going to yahoomessenger. maybe i'll try it later after school. thanks again :thumbsup:




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