Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Boot/hardware failure related to Windows 10?


  • Please log in to reply
3 replies to this topic

#1 NPG802

NPG802

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:55 PM

Posted 15 September 2015 - 10:49 AM

I ran the Microsoft set-up for Windows 10 on my Windows 7 desktop last night, but then scheduled the actual upgrade for tomorrow (got through running the checks and the download only). When I came to my PC this morning it looks like it rebooted, and I had a "Boot Failure; insert disc and press enter" error. Hitting enter didn't do anything, so I restarted (note that my keyboard LEDs were on). 

When I initially restarted, the case fans turned on, but the screen would not, nor would the power light on the case. I let it sit for 20 minutes and tried again, and now the mobo option screen would come up, but it would not move past that. Also, my keyboard LEDs were not lit, yet my mouse was. I was trying to get into BIOS options, but it would not move past that screen.

I'm thinking hardware failure here, but not sure if it could potentially be related to something that happened with windows 10 pre-install that would've affected it, since the timing is very coincidental. Any thoughts?



BC AdBot (Login to Remove)

 


#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:55 PM

Posted 15 September 2015 - 11:45 AM

You're correct IMO.  It seems highly coincidental, but the symptoms do seem hardware related.

 

I would first suggest running Startup Repair (for W7) as the system hasn't been updated yet.  https://www.winhelp.us/repair-your-computer-in-windows-vista-or-7.html

 

Is there any chance that the hard drive is overfull?  If it is, it may not be able to boot because of the lack of room for operations that Windows has to perform.

 

You can try these bootable hardware diagnostics (if you can boot from removeable media):  http://www.carrona.org/initdiag.html


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 NPG802

NPG802
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:09:55 PM

Posted 15 September 2015 - 03:10 PM

Thanks for the quick response. To give you an update, I gave it a quick compressed air dusting, let it sit off for about an hour, then restarted, and it loaded up fine.

 

I cancelled the Windows 10 upgrade for now, just to keep an eye on it. I'll keep startup repair and boot diagnostics in mind if it comes back up. The hard drive is 60% full, so I assume that is not an issue.

 

This feels like something I should maybe monitor, any further recommendations? Think there could be a power-related issue?



#4 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


  • BSOD Kernel Dump Expert
  • 25,091 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:09:55 PM

Posted 15 September 2015 - 04:05 PM

Well, why don't we take a look at a couple of reports and see what's going on in the system.

Here's the reports that I suggest:

 

1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 

 

Also, you might want to have a look at these suggestions for W10 updates that I've found helpful.

You can do the first one in W8, but it won't actually help until you do it in W10:

 

Otherwise this tends to look similar to many other problems that we've seen with W10 being installed on well-used systems.

There's a couple of things to try:
1)  Run the following command in a Powershell window that's run as an Administrator in order to re-register the Windows Store apps:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
From this article:  http://www.thewindowsclub.com/re-register-windows-store-apps

2)  Uninstall your antivirus, then use the removal tool for it (there's a list of most of them here:  http://www.carrona.org/avuninst.html ), then install a freshly downloaded, W10 compatible version.  Some A/V have difficulties with the upgrade, so removing them and then reinstalling them will help how they run.

3)  Download fresh copies of the latest, W10 compatible audio and video drivers for your system.  Then uninstall the current versions from your system.  Then install the freshly downloaded versions.

4)  Get ALL available Windows Updates

5)  Get ALL available, W10 compatible drivers/programs from the manufacturer's website.  If some aren't compatible w/W10, check here about uninstalling them.

6)  Get ALL available, W10 compatible drivers/programs for any add-on hardware and any software that you installed previously.  If they aren't compatible, please uninstall them.

If this doesn't fix things, then post back so we can discuss the following options:
- continuing to attempt to fix this copy of the OS
- Reset of the OS (considering both the "Keep My Files" and the "Remove Everything" options)
- revert to the previous OS
- revert to the previous OS with another attempt at installing W10 (I don't recommend this)
- clean install of the previous OS
- clean install of the previous OS, then update to W10
- W10 clean install

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users