I just obtained a new client who's employees remote connect to a central server via Citrix web interface. The server is configured as follows:
1. Intel Xeon x5550 2.9Ghz Quad Core Processor
2. 8GB Ram
3. Windows Server 2008 Standard
4. Office 2007 (Outlook is configured using SMTP/POP3)
5. 10-15 employees max accessing the system at once
The issue - almost everyday a random group of employees will log into the server, launch Outlook and receive the following error: Microsoft Office Outlook. Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file D:\User\username\Outlook\Outlook.pst is in use and cannot be accessed. Close any application that is using the file, and then try again. You might need to restart your computer.
Everyone once in a while I get lucky and can fix the issue by running "Outlook.exe /resetnavpane" under the Windows profile that the error has occurred. More often then not I have to reboot the server, sometimes twice a day. I have researched this issue and still cannot find a viable solution.
Anyone else experience issues like this? Any suggested solutions would be greatly appreciated.