"To many a sys admin, the current communication levels in the knowledge base articles that document the contents of the cumulative Windows 10 updates are not complete enough and we cannot determine if a released update has fixed a bug that we noted," wrote Susan Bradley, who kicked off the petition Aug. 25.
Bradley, a computer network and security consultant, is well known in Windows circles for her expertise on Microsoft's patching processes. She writes for the Windows Secrets newsletter and is active on thePatchMangement.org mailing list, which targets business IT administrators.
Bradley argued that without details of what an update contains, customers are forced to rely on the patch grapevine, which in turn delays deployment. "Having timely and actionable information from the vendor is key to getting patches installed quickly," she wrote. "Can we get coherent KB articles for Windows 10 updates and not rambling lists of files that were changed?"