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Can't Get A Dvd Player To Work On My T43 Thinkpad


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#1 darrinlong

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Posted 16 July 2006 - 10:49 PM

I have an IBM Thinkpad T43 with windows xp pro. I've had it for several months and just got around to trying out the dvd player. (Windows media player) It said an error had occured and had to close. I tried updating the drivers and this did not work. I thought it might be the media player but i was'nt sure. So I downloaded and installed several other players and I am still getting some kind of an error message. The last player I installed was CEREMU Suite. The error I got from this one was "No valid dvd-video volume could be located". error code 221. Error codes from some of the other one's also said something about audio if I'm not mistaken. Any help would be greatly appreciated.


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#2 ThorXP

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Posted 16 July 2006 - 10:59 PM

To properly diagnose this we are going to need the error codes as much as you can give us and please accurate ones also. We will also need some system spec's here also and what version of media player. Do you have service pack 2 installed? Ho wold is the Windows XP Pro. Also just to be on the safe side I would like a HijackThis run also

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.
Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link below.
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:

Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

#3 Enthusiast

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Posted 18 July 2006 - 01:54 AM

Open the device manager and examine the optical drive section to see if there is a yellow or red warning icon to the left of the dvd device.

If there is, delete it, reboot and let Windows find and reinstall it.




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