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Can't Download on Internet Explorer


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#1 Nick Jones

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Posted 13 September 2015 - 10:51 PM

Can't download anything using Internet explorer. Says everything has a virus detected.  All Attached File  AdwCleanerC1 Log.txt   15.27KB   1 downloadsOK in Google Chrome, Any suggestions,   NickAttached File  AdwCleanerC1 Log.txt   15.27KB   1 downloads



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#2 Havachat

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Posted 14 September 2015 - 05:30 AM

Looking at your Log ...I would say what Malware Didnt you have ..rofl.

 

Anyway`s as most have been deleted by Adwcleaner and until an Expert jumps in

 

1/ Run Malwarebytes    http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/

 

2/ Reset Internet Explorer to its defaults.

 

3/ Download FRST   http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    and Post the Log in your next post.

 

This will save some time until and expert can look at your FRST Log and advise further.



#3 hamluis

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Posted 14 September 2015 - 07:48 AM

Do NOT download or install FRST.

 

Topic moved from Win 7 to Am I Infected.

 

Louis



#4 dc3

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Posted 14 September 2015 - 09:33 AM

@Havachat

 

FRST can not be used in the Am I Infected forum.

 

You should read the Instructions for posting advice in the Am I Infected (AII) forum.  This lists most of the programs which cannot be run in this forum.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 dc3

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Posted 14 September 2015 - 09:37 AM

@ Nick Jones
 
Please run Malwarebytes AntiMalware
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
malwarerun_zps9abd4ef1.png
 
4)  When the scan is complete the results will be displayed.  Click on Delete All.
 
malwarenew_zps34b58fdc.png
 
5)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  Copy and paste the log in your topic.
 
================
 
Mod Edit:  Removed instrucitons to run RogueKiller, that application is not allowed/used in this forum...logs for such are posted in the Malware Removal Logs forum, not here - Hamluis.
 

 

================

Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to allow this to run till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need to download the Eset Smartinstaller.***

ESET Online Scanner

  • Click here to download the installer for ESET Online Scanner and save it to your Desktop.
  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
  • Click Back, then Finish to exit ESET Online Scanner.

Edited by hamluis, 15 September 2015 - 07:19 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 Havachat

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Posted 15 September 2015 - 03:44 AM

@Havachat

 

FRST can not be used in the Am I Infected forum.

 

You should read the Instructions for posting advice in the Am I Infected (AII) forum.  This lists most of the programs which cannot be run in this forum.

Thanks dc3:

 

The post was originally in Win 7 Section where i replied to , but understand what you are saying with FRST Log , so will follow those rules from now on .

I just assumed the log would be generated by the OP and posted and to save some time etc until read or moved to the Infected Area , as i know i dont have access or permission to reply or give instructions in that area.

 

My apology if i erred on giving appropriate advice incorrectly.



#7 Sintharius

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Posted 15 September 2015 - 05:39 AM

Hi there,

FWIW RogueKiller is also not allowed in Am I Infected.

 

Mod Edit:  Removed instructions for RogueKiller - Hamluis.


Edited by hamluis, 15 September 2015 - 07:22 AM.





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