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Random BSOD while playing any Steam game


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1 reply to this topic

#1 Skronic

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Posted 13 September 2015 - 06:32 PM

· OS - Windows 8.1, 8, 7, Vista ? Windows 7
· x86 (32-bit) or x64 ? 64
· What was original installed OS on system? Windows XP
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail version
· Age of system (hardware) 4-5 years not really sure
· Age of OS installation - have you re-installed the OS? I had Windows XP for 2-3 years and yeah now I have Windows 7


· CPU- Intel Core 2 Duo E6600 @ 2.40Ghz: 46°C

· Video Card- SyncMaster (1920x1200@59Hz)

                        2047MB NVIDIA GeForce GT 620 (EVGA): 70 °C

 

· System Manufacturer- Dell
· Exact model number (if laptop, check label on bottom) LS24TDNSUV/ZA

· Laptop or Desktop? Desktop

 

Basically I play a game for about 3-5 minutes, then the screen goes black and a little weird sound comes out from my computer and after that it restarts if I am not playing any game it just keeps running fine, I had tried cleaning my PC and downloading MSI Afterburner to boost the performance but it keeps restarting.

 

Here is the problem details given by Windows:

 

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.4
  Locale ID: 1033
 
Additional information about the problem:
  BCCode: 116
  BCP1: FFFFFA800BB911E0
  BCP2: FFFFF88005E7FAF8
  BCP3: FFFFFFFFC000009A
  BCP4: 0000000000000004
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1
 
Files that help describe the problem:
  C:\Windows\Minidump\091315-24414-01.dmp
  C:\Users\Videojuegos\AppData\Local\Temp\WER-70730-0.sysdata.xml
 
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#2 usasma

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Posted 14 September 2015 - 06:46 PM

The Blue Screen error is a STOP 0x116 (the thing that says BCCode: 116) - a video timeout error.

Please follow these troubleshooting suggestions:  http://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html#post29532
Also, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

If that doesn't help, then please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

 


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