Posted 16 July 2006 - 10:37 PM
If you can get into Safe Mode please do this thru Safe Mode
n order to figure out why you are getting random reboots, you need to make a settings change to your computer. Go to:
Start > right click on My Computer > Properties > Advanced tab > Setup and Recovery 'Settings'
UN check 'Automatically Restart'. Click OK.
Reboot your computer. Now when Windows detects a problem it will not automatically reboot, but rather give you a blue screen.
Blue screens are often called 'Blue Screens of Death' (or BSOD) by users, and 'Stop Messages' by Microsoft. We need to know the exact message you see when you get the blue screen. We especially are looking for a set of letters and numbers about half way down the page that take this format:
This is usually followed by a set of 4 similar numbers in parenthesis. For now we just need the first set of letter and numbers (before the numbers in the parenthesis).