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Generic Host Process For Win32 Services Error / Dcom Networking Error -- Help!


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12 replies to this topic

#1 highside107

highside107

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Posted 16 July 2006 - 06:13 PM

I posted this earlier but reposted this and erased the old thread because I have more information now and have narrowed down the problem (I hope).

This problem just happened yesterday after I had to manually shut down (used power button) my computer after it froze. Now when I try to load up IE, it "halfway" opens up (you can see parts of the interface) and just freezes. I thought maybe it was an IE problem, but if I try to load up Firefox (even without loading up IE first), nothing happens -- it won't load. I load up the Task Manager and firefox.exe is there as a process even though it hasn't loaded. The only way I did figure out to surf the net is to load up "My Computer" and enter a web address from there manually. But even when I do that, if I click on any link that opens up a new window, IE will try loading that new window up which freezes. Right after this happened, I get a "Generic Host Process for Win32 Services Error" (still do every now and then. I also d/l'd the "patch" for this from Microsoft's website to no avail) which says something about svchost.exe and some other exe's. I think it has something to do with networking because I loaded up "Event Viewer" from the Control Panel and I managed to track down the error I get *each* time my computer starts up These errors I get are *all* dated right after I had to manually shutdown the computer and when the problems began. Here it is:

Source: DCOM
Event ID: 10005
DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service StiSvc with arguments "" in order to run the server:
{A1F4E726-8CF1-11D1-BF92-0060081ED811}


Below is my HiJackThis log if this helps at all. Thanks so much for your help!!


Logfile of HijackThis v1.99.1
Scan saved at 3:23:00 PM, on 7/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Common Files\{C8DCDDCF-0BB8-1033-0128-050506050001}\Update.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\HiJackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - {47FD2F13-92AC-9F22-A147-EC2B57CF819F} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe, C:\WINDOWS\system32\ilnxw.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,tgubhuj.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {47FD2F13-92AC-9F22-A147-EC2B57CF819F} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {E9D3FA21-1558-490B-BED1-4634B6955C7A} - (no file)
O2 - BHO: (no name) - {F10D3790-12D5-4E76-B9D2-8F77F127BBA0} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {00000000-0000-0000-0000-100005000004} - http://code.trasferimento.biz/l/97c1...2f229ad_35.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: "",
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Edited by highside107, 16 July 2006 - 06:17 PM.


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#2 Buckeye_Sam

Buckeye_Sam

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Posted 18 July 2006 - 06:55 PM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:

Please download ComboFix and save it to your desktop.
Double click combofix.exe and follow the prompts.
When it's done running it will produce a log for you. Please post that log in your next reply.

Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 highside107

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Posted 18 July 2006 - 09:53 PM

Hi Sam! Thanks for helping me, my name is Steven! :thumbsup: WOW, YOU SOLVED MY PROBLEM! The program ran, said it found something, and had to reboot my computer. I now try to run Firefox and IE and everything is fine!! It loads up perfectly. I ran Event Viewer in the Control Panel and the DCOM error is still there I think , so I guess that wasn't the problem. I was about to reinstall XP, in hopes that I had just corrupted a file or something and it would be fixed. What was the problem (in laymen's terms, lol) ? Below is a copy of my log. Please let me know if I need to take any further steps. Once again, thank you so much for your time! :flowers:



Start Time= Tue 07/18/2006 19:39:27.37
Running from: C:\Documents and Settings\owner\Desktop

((((((((((((((((((((((((((((((((((((((((((((( Qoologic's Log )))))))))))))))))))))))))))))))))))))))))))))))))))

19:42:48.46

Not all files found by this method are bad. There may be legitimate files found
This log should be examined by a trained analyst


Qoologic uninstaller found and executed
Registry entries fixed


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))



2006-07-18 19:07 <DIR> C:\Program Files\steam
2006-07-18 19:05 <DIR> C:\Program Files\symantec antivirus
2006-07-17 23:07 <DIR> C:\Program Files\aol
2006-07-17 22:26 <DIR> C:\Program Files\mozilla firefox
2006-07-17 14:54 151 C:\WINDOWS\photosnapviewer.ini
2006-07-16 22:02 <DIR> C:\Program Files\stamp3
2006-07-16 20:50 493 C:\WINDOWS\wininit.ini
2006-07-16 20:26 <DIR> C:\Program Files\viewpoint
2006-07-16 20:26 <DIR> C:\Program Files\internet explorer
2006-07-16 20:26 <DIR> C:\Program Files\inetget2
2006-07-16 20:26 <DIR> C:\Program Files\hijackthis
2006-07-16 20:26 <DIR> C:\Program Files\Common Files\mifo
2006-07-16 20:26 <DIR> C:\Program Files\Common Files\aolshare
2006-07-16 20:26 <DIR> C:\Program Files\common files
2006-07-16 20:26 <DIR> C:\Documents and Settings\owner\Application Data\azureus
2006-07-16 16:12 440,720 C:\WINDOWS\system32\perfstringbackup.ini
2006-07-16 15:01 674 C:\WINDOWS\win.ini
2006-07-15 16:41 202 C:\WINDOWS\nerodigital.ini
2006-07-09 13:59 <DIR> C:\Program Files\azureus
2006-07-09 11:58 <DIR> C:\Program Files\Common Files\aol
2006-07-08 13:07 <DIR> C:\Documents and Settings\owner\Application Data\?sks ( sks~1 )
2006-07-08 12:53 <DIR> C:\Documents and Settings\owner\Application Data\scansoft
2006-07-08 00:00 <DIR> C:\Program Files\roguescanfix
2006-07-07 23:57 <DIR> C:\Program Files\ewido anti-malware
2006-07-07 23:56 <DIR> C:\Program Files\ccleaner
2006-07-07 20:42 <DIR> C:\Program Files\jv16 powertools 2005
2006-07-07 20:12 <DIR> C:\Documents and Settings\owner\Application Data\?dobe ( dobe~1 )
2006-07-07 18:47 <DIR> C:\Program Files\Common Files\s?curity ( scurit~1 )
2006-07-06 23:28 <DIR> C:\Program Files\elcomsoft
2006-07-06 22:27 1,116 C:\WINDOWS\azpr3.ini
2006-07-06 22:02 <DIR> C:\Program Files\spyware doctor
2006-07-06 20:01 15,872 C:\WINDOWS\system32\winccf32.dll
2006-07-06 20:01 <DIR> C:\Program Files\Common Files\{c8dcddcf-0bb8-1033-0128-050506050001}
2006-07-06 19:26 <DIR> C:\Program Files\winzip
2006-07-06 19:24 <DIR> C:\Program Files\vodei
2006-07-06 19:01 <DIR> C:\Program Files\pacificpoker
2006-07-03 20:19 16,361 C:\WINDOWS\od5.ini
2006-07-02 23:26 <DIR> C:\Documents and Settings\owner\Application Data\ahead
2006-06-28 22:41 <DIR> C:\Program Files\soulseek
2006-06-20 23:46 8,890 C:\WINDOWS\od5trans.ini
2006-06-19 21:52 <DIR> C:\Program Files\netlimiter
2006-06-19 16:20 702,768 C:\WINDOWS\system32\wgalogon.dll
2006-06-19 15:18 22,752 C:\WINDOWS\system32\spupdsvc.exe
2006-06-11 11:37 <DIR> C:\Documents and Settings\owner\Application Data\adobe
2006-06-11 11:37 <DIR> C:\Documents and Settings\owner\Application Data\?dobe ( adobe )
2006-06-08 14:57 50,944 C:\WINDOWS\system32\drivers\ikhlayer.sys
2006-06-08 14:56 30,560 C:\WINDOWS\system32\drivers\ikhfile.sys
2006-06-05 21:08 <DIR> C:\Program Files\installshield installation information
2006-06-05 20:30 <DIR> C:\Program Files\Common Files\alldata shared
2006-05-28 20:20 <DIR> C:\Program Files\trillian
2006-05-28 00:18 <DIR> C:\Program Files\guild wars
2006-05-27 23:08 <DIR> C:\Program Files\xvid
2006-05-27 20:29 <DIR> C:\Program Files\divx
2006-05-27 20:03 16,824 C:\replace.cmd
2006-05-27 19:59 <DIR> C:\Program Files\virtualdub-1.6.14
2006-05-27 17:51 <DIR> C:\Program Files\fraps2.7.3
2006-05-24 19:45 <DIR> C:\Program Files\yahoo!
2006-05-19 05:59 94,720 C:\WINDOWS\system32\iphlpapi.dll
2006-05-19 05:59 148,480 C:\WINDOWS\system32\dnsapi.dll
2006-05-19 05:59 111,616 C:\WINDOWS\system32\dhcpcsvc.dll
2006-05-14 10:04 <DIR> C:\Program Files\lineage ii
2006-04-28 22:35 36,864 C:\WINDOWS\system32\frapsvid.dll
2006-04-19 13:09 778,240 C:\WINDOWS\system32\divx_xx0c.dll
2006-04-19 13:09 778,240 C:\WINDOWS\system32\divx_xx07.dll
2006-04-19 13:09 761,856 C:\WINDOWS\system32\divx_xx11.dll
2006-04-19 13:09 619,156 C:\WINDOWS\system32\divx.dll
2006-04-18 21:00 <DIR> C:\Program Files\outlook express
2006-04-18 21:00 <DIR> C:\Program Files\Common Files\system
2006-04-18 15:34 109,568 C:\WINDOWS\system32\pxinsi64.exe
2006-04-18 15:34 108,544 C:\WINDOWS\system32\pxcpyi64.exe
2006-04-18 15:31 200,704 C:\WINDOWS\system32\ssldivx.dll
2006-04-18 15:31 1,044,480 C:\WINDOWS\system32\libdivx.dll
2006-04-18 15:30 90,112 C:\WINDOWS\system32\dpl100.dll
2006-04-18 15:30 593,920 C:\WINDOWS\system32\dpugui11.dll
2006-04-18 15:30 57,344 C:\WINDOWS\system32\dpv11.dll
2006-04-18 15:30 536,576 C:\WINDOWS\system32\divxsm.exe
2006-04-18 15:30 53,248 C:\WINDOWS\system32\dpugui10.dll
2006-04-18 15:30 344,064 C:\WINDOWS\system32\dpus11.dll
2006-04-18 15:30 3,596,288 C:\WINDOWS\system32\qt-dx331.dll
2006-04-18 15:30 294,912 C:\WINDOWS\system32\dpu11.dll
2006-04-18 15:30 294,912 C:\WINDOWS\system32\dpu10.dll
2006-04-18 15:30 245,408 C:\WINDOWS\system32\unicows.dll
2006-04-18 15:30 200,704 C:\WINDOWS\system32\dtu100.dll
2006-04-15 19:26 <DIR> C:\Program Files\Common Files\microsoft shared
2006-04-15 19:18 <DIR> C:\Program Files\elaborate bytes
2006-04-13 16:43 <DIR> C:\Program Files\dc++
2006-04-01 16:12 <DIR> C:\Program Files\skplayer
2006-04-01 15:17 <DIR> C:\Program Files\winrar
2006-04-01 14:47 <DIR> C:\Program Files\windows media player
2006-03-27 14:46 <DIR> C:\Program Files\winamp
2006-03-25 22:47 <DIR> C:\Program Files\scansoft
2006-03-22 14:35 <DIR> C:\Documents and Settings\owner\Application Data\macromedia
2006-03-18 14:31 <DIR> C:\Documents and Settings\owner\Application Data\zeon
2006-03-10 17:12 <DIR> C:\Program Files\google
2006-03-06 14:59 <DIR> C:\Program Files\limewire
2006-03-06 14:59 <DIR> C:\Program Files\Common Files\symantec shared
2006-03-04 14:30 <DIR> C:\Program Files\microsoft visual c++ toolkit 2003
2006-03-04 14:30 <DIR> C:\Documents and Settings\owner\Application Data\microsoft
2006-02-26 14:59 <DIR> C:\Documents and Settings\owner\Application Data\ssh
2006-02-11 15:43 <DIR> C:\Documents and Settings\owner\Application Data\lavasoft
2006-02-11 15:42 <DIR> C:\Program Files\lavasoft
2006-02-09 21:56 <DIR> C:\Program Files\need2find
2006-01-16 15:25 <DIR> C:\Program Files\java
2006-01-16 14:14 <DIR> C:\Documents and Settings\owner\Application Data\mozilla
2006-01-07 21:01 <DIR> C:\Documents and Settings\owner\Application Data\ventrilo
2006-01-07 21:00 <DIR> C:\Program Files\ventrilo
2006-01-07 20:59 <DIR> C:\Program Files\Common Files\wise installation wizard
2005-12-27 22:31 <DIR> C:\Documents and Settings\owner\Application Data\acccore
2005-12-27 22:30 <DIR> C:\Program Files\Common Files\nullsoft
2005-12-26 14:00 <DIR> C:\Program Files\dcc manager
2005-12-25 17:31 <DIR> C:\Documents and Settings\owner\Application Data\locktime
2005-12-25 16:41 <DIR> C:\Documents and Settings\owner\Application Data\help
2005-12-24 16:10 <DIR> C:\Program Files\quicktime
2005-12-18 21:39 <DIR> C:\Program Files\Common Files\installshield
2005-12-14 23:07 <DIR> C:\Documents and Settings\owner\Application Data\apple computer
2005-12-11 17:49 <DIR> C:\Documents and Settings\owner\Application Data\arcsoft
2005-12-11 17:44 <DIR> C:\Program Files\arcsoft
2005-12-11 14:15 <DIR> C:\Documents and Settings\owner\Application Data\pc tools
2005-11-25 19:33 <DIR> C:\Documents and Settings\owner\Application Data\brother
2005-11-24 18:46 <DIR> C:\Program Files\brother
2005-11-22 09:09 <DIR> C:\Program Files\Common Files\adobe
2005-11-06 23:38 <DIR> C:\Program Files\roxio
2005-11-06 23:38 <DIR> C:\Program Files\Common Files\roxio shared
2005-10-31 21:12 <DIR> C:\Documents and Settings\owner\Application Data\adobeum
2005-10-31 21:10 <DIR> C:\Program Files\adobe
2005-10-31 20:51 <DIR> C:\Program Files\ahead
2005-10-31 20:43 <DIR> C:\Program Files\Common Files\ahead
2005-10-30 20:44 <DIR> C:\Program Files\messenger
2005-10-30 09:10 <DIR> C:\Program Files\Common Files\mric
2005-10-23 07:27 <DIR> C:\Program Files\Common Files\adobe systems shared
2005-10-22 19:25 <DIR> C:\Program Files\doom 3
2005-10-16 14:51 <DIR> C:\Documents and Settings\owner\Application Data\sun
2005-10-16 14:46 <DIR> C:\Program Files\Common Files\java
2005-10-16 14:11 <DIR> C:\Program Files\ati technologies
2005-10-16 14:10 <DIR> C:\Program Files\ssh communications security
2005-10-14 05:24 <DIR> C:\Program Files\realtek
2005-10-14 05:17 <DIR> C:\Program Files\uninstall information
2005-10-14 05:17 <DIR> C:\Documents and Settings\owner\Application Data\identities
2005-10-14 05:10 <DIR> C:\Program Files\xerox
2005-10-14 05:10 <DIR> C:\Program Files\microsoft frontpage
2005-10-14 05:08 <DIR> C:\Program Files\windowsupdate
2005-10-14 05:08 <DIR> C:\Program Files\netmeeting
2005-10-14 05:08 <DIR> C:\Program Files\movie maker
2005-10-14 05:08 <DIR> C:\Program Files\Common Files\services
2005-10-14 05:08 <DIR> C:\Program Files\Common Files\mssoap
2005-10-14 05:07 <DIR> C:\Program Files\windows nt
2005-10-14 05:07 <DIR> C:\Program Files\msn gaming zone
2005-10-13 22:02 <DIR> C:\Program Files\Common Files\speechengines
2005-10-13 22:02 <DIR> C:\Program Files\Common Files\odbc
2005-10-13 17:31 <DIR> C:\Documents and Settings\owner\Application Data\cyberlink
2005-10-13 17:30 <DIR> C:\Program Files\cyberlink
2005-10-13 17:24 <DIR> C:\Program Files\newtech infosystems
2005-10-13 17:23 <DIR> C:\Program Files\Common Files\muvee technologies
2005-10-13 17:22 <DIR> C:\Program Files\Common Files\newtech infosystems
2005-10-13 05:21 <DIR> C:\Program Files\symantec
2005-10-13 05:12 <DIR> C:\Program Files\microsoft.net
2005-10-13 05:12 <DIR> C:\Program Files\microsoft office
2005-10-13 05:12 <DIR> C:\Program Files\microsoft activesync
2005-10-13 05:12 <DIR> C:\Program Files\Common Files\designer


(((((((((((((((((((((((((((((((((((((( Files Created - Last 30days )))))))))))))))))))))))))))))))))))))))))))


2006-07-16 14:02 117,760 C:\WINDOWS\system32\xmllite.dll
2006-07-07 19:15 16,824 C:\replace.cmd
2006-07-06 22:51 1,126 C:\WINDOWS\ARCHPR.INI
2006-07-06 22:25 1,116 C:\WINDOWS\AZPR3.INI
2006-07-06 20:01 15,872 C:\WINDOWS\system32\winccf32.dll
2006-06-19 16:20 702,768 C:\WINDOWS\system32\WgaLogon.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"vptray"="C:\\PROGRA~1\\SYMANT~1\\VPTray.exe"
"SoundMan"="SOUNDMAN.EXE"
"SetDefPrt"="C:\\Program Files\\Brother\\Brmfl04a\\BrStDvPt.exe"
"ControlCenter2.0"="C:\\Program Files\\Brother\\ControlCenter2\\brctrcen.exe /autorun"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"AlcWzrd"="ALCWZRD.EXE"
"Alcmtr"="ALCMTR.EXE"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonceex]
"flags"=dword:00000008

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonceex\000]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoActiveDesktopChanges"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer\run]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\run]
"{C8DCDDCF-0BB8-1033-0128-050506050001}"="\"C:\\Program Files\\Common Files\\{C8DCDDCF-0BB8-1033-0128-050506050001}\\Update.exe\" mc-110-12-0000272"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=dword:00000000
"NoColorChoice"=dword:00000000
"NoSizeChoice"=dword:00000000
"NoDispScrSavPage"=dword:00000000
"NoDispCPL"=dword:00000000
"NoVisualStyleChoice"=dword:00000000
"NoDispSettingsPage"=dword:00000000
"NoDispAppearancePage"=dword:00000000
"NoDispBackgroundPage"=dword:00000000
"DisableRegistryTools"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000005

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,de,03,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Spyware Doctor"=""
"Eaow"="\"C:\\DOCUME~1\\owner\\APPLIC~1\\DOBE~1\\lsass.exe\" -vt ndrv"
@="C:\\PROGRA~1\\COMMON~1\\SCURIT~1\\WCRTUP~1.EXE"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"CDRAutoRun"=dword:00000000

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"Spyware Doctor"=""
"Eaow"="\"C:\\DOCUME~1\\owner\\APPLIC~1\\DOBE~1\\lsass.exe\" -vt ndrv"
@="C:\\PROGRA~1\\COMMON~1\\SCURIT~1\\WCRTUP~1.EXE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091
"CDRAutoRun"=dword:00000000

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Monitor.lnk]
"backup"="C:\\WINDOWS\\pss\\Monitor.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\ArcSoft\\MEDIAC~1\\MCCMON~1.EXE -r"
"item"="Monitor"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\HostManager]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="AOLSoftware"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\AOL\\1135747811\\ee\\AOLSoftware.exe"
"inimapping"="0"



Contents of the 'Scheduled Tasks' folder

Completion time: Tue 07/18/2006 19:44:14.21
ComboFix ver 06.07.19 - This logfile is located at C:\ComboFix.txt

ComboFix.txt

#4 Buckeye_Sam

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Posted 19 July 2006 - 08:27 AM

Yes, we have more work to do still.


Please open Notepad, and copy/paste the code in the box below into a new text file. Save it as fix.reg (set Filetype to "All Files") and save it on your Desktop.

REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"Alcmtr"=-

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"Eaow"=-

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"Eaow"=-

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer\run]
"{C8DCDDCF-0BB8-1033-0128-050506050001}"=-

Now Locate and DoubleClick fix.reg-> Allow it to merge into the Registry!


===========


Please make sure that you can View Hidden Files
  • Click Start -> My Computer
  • Select Tools -> Folder options
  • Select the View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled.
  • Also make sure that 'Display the contents of system folders' is checked.
  • Make sure "Hide extensions for known file types" is unchecked
  • Make sure "Hide protected operating system files (recommended)" is unchecked
  • For more info on how to show hidden files click here.
Please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.
  • If you have trouble getting into Safe mode go here for more info.
Once in Safe mode, locate and delete these folders.

C:\Program Files\Common Files\{C8DCDDCF-0BB8-1033-0128-050506050001}
C:\Documents and Settings\owner\Application Data\?dobe <-- may appear as adobe, but will be dated 7/7/06
C:\Program Files\Common Files\s?curity <-- may appear as security, but will be dated 7/7/06
C:\Program Files\inetget2
C:\Program Files\viewpoint



Delete these files.

C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\system32\winccf32.dll



=================


Reboot back to normal mode.


=================


Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report along with a new hijackthis log.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 highside107

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Posted 21 July 2006 - 12:40 AM

Sam,

Thanks once again for your help. I have done what you have asked. Below is a copy of my Activescan log from Panda and my HiJackThis log, respectively.



Incident Status Location

Potentially unwanted tool:application/need2find Not disinfected hkey_current_user\software\Need2Find
Spyware:Cookie/cs.sexcounter Not disinfected C:\Documents and Settings\owner\Application Data\Mozilla\Firefox\Profiles\4hyncx1y.default\cookies.txt[.cs.sexcounter.com/]
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\owner\Cookies\owner@target[1].txt
Potentially unwanted tool:Application/Need2Find Not disinfected C:\Program Files\Mozilla Firefox\plugins\NPNd2fn.dll




Logfile of HijackThis v1.99.1
Scan saved at 10:36:39 PM, on 7/20/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\HiJackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: (no name) - {47FD2F13-92AC-9F22-A147-EC2B57CF819F} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {47FD2F13-92AC-9F22-A147-EC2B57CF819F} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: (no name) - {E9D3FA21-1558-490B-BED1-4634B6955C7A} - (no file)
O2 - BHO: (no name) - {F10D3790-12D5-4E76-B9D2-8F77F127BBA0} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {00000000-0000-0000-0000-100005000004} - http://code.trasferimento.biz/l/97c134f08b...02f229ad_35.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: "",
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

#6 Buckeye_Sam

Buckeye_Sam

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Posted 21 July 2006 - 03:30 PM

Run Hijackthis again, click scan, and Put a checkmark next to each of the lines listed below. Then close all other windows--you should only see HijackThis on your Desktop--and click the Fix Checked button.

R3 - URLSearchHook: (no name) - {47FD2F13-92AC-9F22-A147-EC2B57CF819F} - (no file)
O2 - BHO: (no name) - {47FD2F13-92AC-9F22-A147-EC2B57CF819F} - (no file)
O2 - BHO: (no name) - {E9D3FA21-1558-490B-BED1-4634B6955C7A} - (no file)
O2 - BHO: (no name) - {F10D3790-12D5-4E76-B9D2-8F77F127BBA0} - (no file)
O3 - Toolbar: (no name) - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - (no file)
O16 - DPF: {00000000-0000-0000-0000-100005000004} - http://code.trasferimento.biz/l/97c134f08b...02f229ad_35.exe
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: "",



Delete this file.

C:\Program Files\Mozilla Firefox\plugins\NPNd2fn.dll


Reboot and post a new hijackthis log.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 highside107

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Posted 21 July 2006 - 09:35 PM

Thanks. I ran HiJackThis and "fix checked" the entries after closing all my windows as instructed. It gave me an error (posted below) but seemed to finish up fine. I deleted the other file and rebooted. Below is a copy of the error it posted to my clipboard and a copy of a new Hijackthis log.


An unexpected error has occurred at procedure: modBackup_MakeBackup(sItem=O20 - AppInit_DLLs: "",)
Error #5 - Invalid procedure call or argument

Please email me at merijn@spywareinfo.com, reporting the following:
* What you were trying to fix when the error occurred, if applicable
* How you can reproduce the error
* A complete HijackThis scan log, if possible

Windows version: Windows NT 5.01.2600
MSIE version: 6.0.2900.2180
HijackThis version: 1.99.1

This message has been copied to your clipboard.
Click OK to continue the rest of the scan.





Logfile of HijackThis v1.99.1
Scan saved at 7:32:23 PM, on 7/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HiJackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

#8 Buckeye_Sam

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Posted 22 July 2006 - 08:15 AM

Just a little bug in Hijackthis and nothing to be too concerned about. Your log looks clean to me. How are things working on your end? Any problems?
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#9 highside107

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Posted 22 July 2006 - 02:19 PM

Nope, no problems at all. My main concern was actually what Combofix had initially fixed. Thank you so much that -- it was driving me nuts!! System seems to be really clean. Have ran/installed Norton Antivirus and Spyware Doctor and everything seems to be working great. :thumbsup:

#10 Buckeye_Sam

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Posted 22 July 2006 - 09:43 PM

That's what I like to hear! :thumbsup:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:flowers: :huh:
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#11 highside107

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Posted 23 July 2006 - 12:06 AM

Sam, thanks so much once gain for your help! I'm surprised you didn't mention to use Firefox (over IE) which is supposedly more secure. Would you recommend Firefox?

#12 Buckeye_Sam

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Posted 23 July 2006 - 01:54 PM

Absolutely I would! :thumbsup:

You're right! I need to updated my speech.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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#13 Buckeye_Sam

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Posted 08 August 2006 - 06:48 AM

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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