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Microphone doesn't work (Windows 8)


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#1 sn0zb0z

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Posted 11 September 2015 - 10:51 AM

Hi.

 

My Windows 8 laptop has a mic built in, which always worked fine. I also have a mic I can plug in which always automatically worked when plugged in.

 

However, a few days ago I plugged it in and nothing happened. It still works on my desktop. I haven't changed any settings.

 

I bought a headset. This works fine on my desktop, but not on my laptop. I have sound through the headphones, but the mic isn't working.

 

When I look at the audio devices it doesn't show, although I'm not sure it used to show the other mic either. I've clicked to unhide other devices, still doesn't show. I tried going to add a device but it doesn't find anything.

 

I tried troubleshooting, but it finds no issues.

 

For some reason the built in mic did stop working but that is now working again. I didn't change anything. However, the headset mic still isn't doing anything.

 

What can I do to get the headset mic working?

 

Thanks.



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#2 jhayz

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Posted 11 September 2015 - 11:45 PM

When in Audio Properties - Recording tab - Did you unhide also any internal/external mic?


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#3 sn0zb0z

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Posted 12 September 2015 - 02:41 AM

I clicked to unhide everything, yeah. It doesn't show.



#4 jhayz

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Posted 13 September 2015 - 01:37 AM

It doesn't show.

 

It means when the headset mic (with two 3.5 mm jacks?) the external mic is not highlighted?


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#5 sn0zb0z

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Posted 13 September 2015 - 03:35 AM

 

It doesn't show.

 

It means when the headset mic (with two 3.5 mm jacks?) the external mic is not highlighted?

 

 

I'm not quite sure what you mean. The external mic is not listed to be able to be highlighted.

 

I only have one jack on my laptop. Both headphones and mic jacks are in the same one and the headphones work (although they are not listed either under playback devices).

 

It comes up asking what device it is when I plug it in, I select headset.



#6 jhayz

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Posted 13 September 2015 - 06:22 AM

Can you post your laptop model next time including the headset please?


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#7 sn0zb0z

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Posted 13 September 2015 - 06:25 AM

Laptop: Asus X550C

 

Headset: Humlin MC302



#8 jhayz

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Posted 13 September 2015 - 07:44 AM

The headset has 2 jacks - audio (lime green) and mic (pink). The headset also according to the online specification has a Y splitter cable of which you can attach the single 3.5mm jack to your laptop which has only one combo audio jack (unfortunately). Do you still have the splitter?

ch1RouT.jpg

If not, you can buy one atleast for the headset mic to work.


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#9 sn0zb0z

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Posted 13 September 2015 - 07:52 AM

Yes. I have the splitter. As I said before, I only have one jack on my laptop. Both headphones and mic jacks are in the same one.

 

The headphones work, the mic does not. It is not listed at all under audio devices.



#10 jhayz

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Posted 13 September 2015 - 08:08 AM

Both headphones and mic jacks are in the same one.

 

Do you mean of using the splitter cable already?


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#11 sn0zb0z

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Posted 13 September 2015 - 08:15 AM

 

Both headphones and mic jacks are in the same one.

 

Do you mean of using the splitter cable already?

 

 

Yeah. I'm using the splitter already.

 

I have also tried just plugging in the mic by itself, but it doesn't make any difference.



#12 jhayz

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Posted 13 September 2015 - 08:17 AM

You may want to borrow/buy a new splitter just in case. Also, try using a dedicated external mic (if available) and then try plugging the splitter for the mic jack only.


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#13 sn0zb0z

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Posted 13 September 2015 - 08:22 AM

You may want to borrow/buy a new splitter just in case. Also, try using a dedicated external mic (if available) and then try plugging the splitter for the mic jack only.

 

I have a dedicated external mic already, that doesn't show on devices and isn't working either on my laptop.

 

The splitter must work or else I surely wouldn't be able to hear anything through the headphones when it's plugged in.



#14 jhayz

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Posted 13 September 2015 - 08:31 AM

I have a dedicated external mic already, that doesn't show on devices and isn't working either on my laptop.

 

Do you mean using the splitter and the standalone external mic only is not working? How about directly plugging the external mic on the combo audio jack?


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#15 sn0zb0z

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Posted 13 September 2015 - 08:52 AM

 

I have a dedicated external mic already, that doesn't show on devices and isn't working either on my laptop.

 

Do you mean using the splitter and the standalone external mic only is not working? How about directly plugging the external mic on the combo audio jack?

 

 

When using the headset with the splitter only the headphones work. The mic does not.

 

When just plugging in the headset mic jack, it does not work.

 

When plugging in another external mic (not a headset) it does not work.

 

The built in mic does work.

 

The headset and external mic both work on other computers.

 

No external devices are listed under audio devices on my laptop (I have tried earphones, headset and external mic and none are listed).






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