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Disk Cleanup hangs


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#1 advancedtechco

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Posted 11 September 2015 - 01:33 AM

When I run Disk Clean Up, it gets to the initial three bars when checking the records (status bar says "pack old documents") and after that just hangs there?On the off chance that I shut it down and run it again, then it just never comes up by any stretch of the imagination.

please any one let me know the solution.



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#2 hamluis

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Posted 11 September 2015 - 09:28 AM

That doesn't sound like a typical Disk Cleanup message and Google doesn't reflect any such message.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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