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Log File to be evaluated- Please


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2 replies to this topic

#1 bsloan1960

bsloan1960

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Posted 10 September 2015 - 02:17 PM

Sorry- in my earlier post I posted a HijackThis log then leaned you guys prefer a different tool. I domwloaded the tool and scanned my PC. Symptoms. My Toshiba laptop used to work great now it bogs down online. I deleted AVIRA virus scan (afer re-installing it) because it went from taking 2 hours to scan... to 2 days. THANKS!!!!!!

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:10-09-2015
Ran by bill (administrator) on LAPTOP (10-09-2015 15:11:21)
Running from C:\Users\bill\Downloads
Loaded Profiles: bill &  (Available Profiles: bill)
Platform: Windows 8.1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IvoSoft) C:\Program Files\Classic Shell\ClassicShellService.exe
() C:\Program Files (x86)\DTS, Inc\DTS Studio Sound\dts_apo_service.exe
(IvoSoft) C:\Program Files\Classic Shell\ClassicStartMenu.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(NETGEAR) C:\Program Files (x86)\NETGEAR Genie\bin\NETGEARGenieDaemon64.exe
(DEVGURU Co., LTD.) C:\Program Files (x86)\Samsung\USB Drivers\25_escape\conn\ss_conn_service.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(Seiko Epson Corporation) C:\Windows\System32\escsvc64.exe
(Toshiba Corporation) C:\Program Files\TOSHIBA\Teco\TecoService.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Microsoft Corporation) C:\Windows\System32\SkyDrive.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe
(TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Avast Software) C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe
(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastUI.exe
(Microsoft Corporation) C:\Program Files\WindowsApps\Microsoft.Reader_6.4.9926.17994_x64__8wekyb3d8bbwe\glcnd.exe
(Mozilla Corporation) C:\Program Files (x86)\Mozilla Firefox\firefox.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_232.exe
(Adobe Systems, Inc.) C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_18_0_0_232.exe


==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [13427784 2013-03-18] (Realtek Semiconductor)
HKLM\...\Run: [TODDMain] => C:\Program Files (x86)\TOSHIBA\System Setting\TODDMain.exe [213136 2012-08-04] ()
HKLM\...\Run: [TecoResident] => C:\Program Files\TOSHIBA\Teco\TecoResident.exe [178016 2013-08-21] (TOSHIBA Corporation)
HKLM\...\Run: [TCrdMain] => C:\Program Files\TOSHIBA\Hotkey\TCrdMain_Win8.exe [2556768 2013-08-17] (TOSHIBA Corporation)
HKLM\...\Run: [Logitech Download Assistant] => C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\...\Run: [ToshibaAppPlace] => C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe [552960 2010-09-23] (Toshiba)
HKLM-x32\...\Run: [KiesTrayAgent] => C:\Program Files (x86)\Samsung\Kies\KiesTrayAgent.exe [311616 2015-02-24] (Samsung Electronics Co., Ltd.)
HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [1058400 2011-10-31] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe [2087264 2014-09-11] (Wondershare)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [6109776 2015-09-10] (AVAST Software)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [597552 2015-08-04] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\WINDOWS\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\...\Run: [KiesPreload] => C:\Program Files (x86)\Samsung\Kies\Kies.exe [1565504 2015-02-24] (Samsung)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\...\Run: [] => C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe [845120 2015-02-24] (Samsung)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\...\Run: [OneDrive] => C:\Users\bill\AppData\Local\Microsoft\OneDrive\OneDrive.exe [404064 2015-08-19] (Microsoft Corporation)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\...\Run: [cdloader] => C:\Users\bill\AppData\Roaming\mjusbsp\cdloader2.exe [51592 2014-07-04] (magicJack L.P.)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [KiesPreload] => C:\Program Files (x86)\Samsung\Kies\Kies.exe [1565504 2015-02-24] (Samsung)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [] => C:\Program Files (x86)\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe [845120 2015-02-24] (Samsung)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [OneDrive] => C:\Users\bill\AppData\Local\Microsoft\OneDrive\OneDrive.exe [404064 2015-08-19] (Microsoft Corporation)
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\...\Run: [cdloader] => C:\Users\bill\AppData\Roaming\mjusbsp\cdloader2.exe [51592 2014-07-04] (magicJack L.P.)
HKU\S-1-5-21-55977929-2077892497-2965785157-1004.bak\...\RunOnce: [WAB Migrate] => C:\Program Files\Windows Mail\wab.exe [516608 2014-10-28] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll [2015-09-10] (AVAST Software)
ShellIconOverlayIdentifiers: [ShareOverlay] -> {594D4122-1F87-41E2-96C7-825FB4796516} => C:\Program Files\Classic Shell\ClassicExplorer64.dll [2013-06-29] (IvoSoft)
ShellIconOverlayIdentifiers-x32: [ SkyDrive1] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive2] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  No File
ShellIconOverlayIdentifiers-x32: [ SkyDrive3] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  No File
ShellIconOverlayIdentifiers-x32: [ShareOverlay] -> {594D4122-1F87-41E2-96C7-825FB4796516} => C:\Program Files\Classic Shell\ClassicExplorer32.dll [2013-06-29] (IvoSoft)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{95AD0910-4C7F-4300-A60F-646B01A442DF}: [DhcpNameServer] 192.168.1.1
Tcpip\..\Interfaces\{97EC7E54-038B-41E7-9244-A8B563AB67EF}: [DhcpNameServer] 192.168.1.1

Internet Explorer:
==================
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://home.toshiba.com?cid=J13
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = hxxp://home.toshiba.com?cid=J13
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://home.toshiba.com?cid=J13
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://home.toshiba.com?cid=J13
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://home.toshiba.com?cid=J13
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://home.toshiba.com?cid=J13
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-55977929-2077892497-2965785157-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://www.yahoo.com/
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://home.toshiba.com?cid=J13
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://home.toshiba.com?cid=J13
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://toshiba13.msn.com/?pc=TNJB
HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://www.yahoo.com/
HKU\S-1-5-21-55977929-2077892497-2965785157-1004.bak\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://toshiba13.msn.com
HKU\S-1-5-21-55977929-2077892497-2965785157-1004.bak\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://toshiba13.msn.com
HKU\S-1-5-21-55977929-2077892497-2965785157-1004.bak\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = hxxp://mystart.toshiba.com
HKU\S-1-5-21-55977929-2077892497-2965785157-1004.bak\Software\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = hxxp://mystart.toshiba.com
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1001 -> DefaultScope {85A60A59-D3D8-468F-B598-FB4393789EF4} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1001 -> {85A60A59-D3D8-468F-B598-FB4393789EF4} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1001 -> {E816B2C0-D819-4070-B6B9-EA5D3E97DFED} URL =
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> DefaultScope {85A60A59-D3D8-468F-B598-FB4393789EF4} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> {85A60A59-D3D8-468F-B598-FB4393789EF4} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0 -> {E816B2C0-D819-4070-B6B9-EA5D3E97DFED} URL =
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1004.bak -> DefaultScope {E816B2C0-D819-4070-B6B9-EA5D3E97DFED} URL =
SearchScopes: HKU\S-1-5-21-55977929-2077892497-2965785157-1004.bak -> {E816B2C0-D819-4070-B6B9-EA5D3E97DFED} URL =
BHO: ExplorerBHO Class -> {449D0D6E-2412-4E61-B68F-1CB625CD9E52} -> C:\Program Files\Classic Shell\ClassicExplorer64.dll [2013-06-29] (IvoSoft)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll [2015-09-10] (AVAST Software)
BHO: ClassicIE9BHO Class -> {EA801577-E6AD-4BD5-8F71-4BE0154331A4} -> C:\Program Files\Classic Shell\ClassicIE9DLL_64.dll [2013-06-29] (IvoSoft)
BHO-x32: No Name -> {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} ->  No File
BHO-x32: ExplorerBHO Class -> {449D0D6E-2412-4E61-B68F-1CB625CD9E52} -> C:\Program Files\Classic Shell\ClassicExplorer32.dll [2013-06-29] (IvoSoft)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\ssv.dll [2015-09-10] (Oracle Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2015-09-10] (AVAST Software)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\jp2ssv.dll [2015-09-10] (Oracle Corporation)
BHO-x32: ClassicIE9BHO Class -> {EA801577-E6AD-4BD5-8F71-4BE0154331A4} -> C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll [2013-06-29] (IvoSoft)
Toolbar: HKLM - Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll [2013-06-29] (IvoSoft)
Toolbar: HKLM-x32 - Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll [2013-06-29] (IvoSoft)

FireFox:
========
FF ProfilePath: C:\Users\bill\AppData\Roaming\Mozilla\Firefox\Profiles\amwz9cu7.default-1431613968515
FF DefaultSearchEngine.US: Google Default
FF Homepage: www.yahoo.com
FF Plugin: @adobe.com/FlashPlayer -> C:\WINDOWS\system32\Macromed\Flash\NPSWF64_18_0_0_232.dll [2015-08-11] ()
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\WINDOWS\SysWOW64\Macromed\Flash\NPSWF32_18_0_0_232.dll [2015-08-11] ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.66 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2012-09-28] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2012-09-28] (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=11.60.2 -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\dtplugin\npDeployJava1.dll [2015-09-10] (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.60.2 -> C:\Program Files (x86)\Java\jre1.8.0_60\bin\plugin2\npjp2.dll [2015-09-10] (Oracle Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3528.0331 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2014-03-31] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF SearchPlugin: C:\Users\bill\AppData\Roaming\Mozilla\Firefox\Profiles\amwz9cu7.default-1431613968515\searchplugins\google-default.xml [2015-05-14]
FF SearchPlugin: C:\Users\bill\AppData\Roaming\Mozilla\Firefox\Profiles\amwz9cu7.default-1431613968515\searchplugins\youtube.xml [2015-05-14]
FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\browser\searchplugins\safeguard-secure-search.xml [2015-05-14]
FF Extension: Clippings - C:\Users\bill\AppData\Roaming\Mozilla\Firefox\Profiles\amwz9cu7.default-1431613968515\Extensions\{91aa5abe-9de4-4347-b7b5-322c38dd9271} [2015-05-28]
FF Extension: Memory Restart - C:\Users\bill\AppData\Roaming\Mozilla\Firefox\Profiles\amwz9cu7.default-1431613968515\Extensions\memoryrestart@teamextension.com.xpi [2015-06-03]
FF Extension: Image Zoom - C:\Users\bill\AppData\Roaming\Mozilla\Firefox\Profiles\amwz9cu7.default-1431613968515\Extensions\{1A2D0EC4-75F5-4c91-89C4-3656F6E44B68}.xpi [2015-05-15]
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2015-09-10]
FF ExtraCheck: C:\Program Files (x86)\mozilla firefox\firefox.cfg [2015-08-27] <==== ATTENTION
 



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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,762 posts
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Posted 12 September 2015 - 09:04 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


Your FRST log is incomplete, please post the complete log.

I also need to see the Addition.txt file that was created by running the Farbar tool.

Please post the logs for my review.

#3 nasdaq

nasdaq

  • Malware Response Team
  • 38,762 posts
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  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:29 AM

Posted 17 September 2015 - 09:46 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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