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Browsers Hijacked By Yahoo Search?


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5 replies to this topic

#1 saxdragon

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Posted 10 September 2015 - 01:15 PM

Both Firefox and Chrome home pages and search engines have been changed. For about a week now, when opened, they're redirected to this URL:

 

https://search.yahoo.com/?fr=hp-ddc-bd&type=dc-bcr-sw-rhb-36__alt__ddc_dsssyc_bd_com

 

I've tried changing the settings, but they don't stay.  I tried downloading the Chrome Cleanup Utility, but it gets blocked.  Tried resetting Chome but it doesn't do anything.  I ran IObit Anti-Malware and System Care but that didn't have any effect.  

 

Windows 7 Professional

AMD x64 2 CPU's

Nvidia GeForce 750 Ti

 

I'd appreciate it very much if I could get some help in removing this.

 

Thank you,

SteveB

 



BC AdBot (Login to Remove)

 


m

#2 severac

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Posted 10 September 2015 - 01:28 PM

Hello,

 

Let's see what is going on here. 

 

Please download Rkill to your Desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe
http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/
 

§  Double-click on the Rkill desktop icon to run the tool.

§  If using Windows Vista, 7, 8 or 10 right-click on it and choose Run As Administrator.

§  black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

§  If not, delete the file, then download and use the one provided in Link 2.

§  Do not reboot until instructed.

§  If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from Safe Mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

--------

 

Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

 

§  Double-click mbam-setup-2.x.x.xxxx.exe and follow the prompts to install the program.

§  At the end, be sure a checkmark is placed next to the following:
 

o    Launch Malwarebytes Anti-Malware

o    A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

 

§  Click Finish.

§  On the Dashboard, click the 'Update Now >>' link

§  After the update completes, on Settings tab, set under Detection and Protection next options: 

1. 'Scan for rootkits'

2. Non-Malware Protection, for 'PUP detections', check, 'Threat detections as malware' option.

§  Return to Dashboard, click the 'Scan Now >>' button.

§  A Threat Scan will begin.

§  When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

§  In most cases, a restart will be required.

§  Wait for the prompt to restart the computer to appear, than click on Yes.


If you already have MBAM 2.0 installed:
 

§  On the Dashboard, click the 'Update Now >>' link.

§  After the update completes, on Settings tab, set under Detection and Protection next options: 

1. 'Scan for rootkits'

2. Non-Malware Protection, for 'PUP detections', check, 'Threat detections as malware' option.

§  Return to Dashboard, click the Scan Now >> button.

§  A Threat Scan will begin.

§  When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

§  In most cases, a restart will be required.

§  Wait for the prompt to restart the computer to appear, than click on Yes.

§  After the restart once you are back at your desktop, open MBAM once more.

§  Click on the History tab > Application Logs.

§  Double click on the Scan Log which shows the Date and time of the scan just performed.

§  Click 'Export'.

§  Click 'Copy to Clipboard'

§  Paste the contents of the clipboard into your reply.

-------

 

Please download AdwCleaner by Xplode onto your desktop.

§  Close all open programs and internet browsers.

§  Double click on adwcleaner.exe to run the tool.

§  In EULA window click I agree.

§  In Options uncheck Reset Winsock settings.

§  Click on Scan button.

§  When the scan has finished click on Cleaning button.

§  Your computer will be rebooted automatically. A text file will open after the restart.

§  Please post the contents of that logfile with your next reply.

§  You can find the logfile at C:\AdwCleaner[C1].txt as well.

--------

 

Please download Junkware Removal Tool  to your desktop.

§  Shut down your protection software now to avoid potential conflicts.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, 8 or 10; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#3 saxdragon

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Posted 12 September 2015 - 12:21 AM

Thanks very much for helping me out here.  I think I followed your instructions correctly, except I forgot to click Run As Administrator the first time I ran RKill, and also did the same with Reset Winsock in Adware.  I corrected myself and ran them both again (in the original order you described).

 

The infection is still affecting my browsers, after running the anti-malware programs and restarting my machine.  

 

Malwarebytes Anti-Malware keeps popping up a message that says it blocking a malicious site with this name:    su2.ff.avast.com

 

 

Here's the RKill log:

 

Rkill 2.8.2 by Lawrence Abrams (Grinler)

Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 09/11/2015 07:17:10 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Windows\SysWOW64\PSIService.exe (PID: 2724) [WD-HEUR]
 * C:\Windows\twain_32\L12U16U2\SrvMod.exe (PID: 6092) [WD-HEUR]
 
2 proccesses terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Disabled
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 09/11/2015 07:17:34 PM
Execution time: 0 hours(s), 0 minute(s), and 24 seconds(s)
 
Here's the results of the scan:
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
 
Protection, 9/11/2015 7:23 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, Starting, 
Protection, 9/11/2015 7:23 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, Started, 
Protection, 9/11/2015 7:23 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Starting, 
Protection, 9/11/2015 7:23 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Started, 
Error, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Update, Bad md5 or size: akadomains, 11, 
Error, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Update, Bad md5 or size: akaips, 11, 
Update, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Manual, AKA IP Database, 0.0.0.0, 2015.9.11.2, 
Update, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Manual, AKA Domain Database, 0.0.0.0, 2015.9.11.2, 
Update, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Manual, Rootkit Database, 2015.6.2.1, 2015.8.16.1, 
Update, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Manual, Remediation Database, 2015.5.13.1, 2015.9.11.1, 
Update, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Manual, Domain Database, 0.0.0.0, 2015.9.11.11, 
Update, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Manual, IP Database, 0.0.0.0, 2015.9.11.5, 
Update, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Manual, Malware Database, 2015.6.3.3, 2015.9.11.7, 
Protection, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Protection, Refresh, Starting, 
Protection, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Stopping, 
Protection, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Stopped, 
Protection, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Protection, Refresh, Success, 
Protection, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Starting, 
Protection, 9/11/2015 7:24 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Started, 
Detection, 9/11/2015 7:25 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52289, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:25 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52289, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:26 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52318, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:28 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52320, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:29 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52328, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:31 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52331, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:33 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52333, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:35 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52337, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:36 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52339, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:39 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 7:39 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52352, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:39 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 7:42 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52362, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:44 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52364, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:47 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52366, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:49 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52374, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:51 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52381, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:53 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52384, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:55 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52386, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:56 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52388, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:57 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52390, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 7:59 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52396, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:02 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52401, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:04 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52403, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:05 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52405, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:07 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\Results Hub\ResultsHubDesktopSearch.exe, Quarantine Failed, 5, Access is denied.  , [792a6cc27b1076c01c6a904c6d9414ec]
Detection, 9/11/2015 8:07 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:07 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:08 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:08 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [7a298ba3454659dd3a4c7864d52c17e9]
Detection, 9/11/2015 8:08 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.exe, Quarantine Failed, 5, Access is denied.  , [881b86a86b20a98df591e9f31fe27987]
Detection, 9/11/2015 8:08 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52420, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:08 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:08 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\Results Hub\ResultsHubDesktopSearch.exe, Quarantine Failed, 5, Access is denied.  , [792a6cc27b1076c01c6a904c6d9414ec]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [7a298ba3454659dd3a4c7864d52c17e9]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.exe, Quarantine Failed, 5, Access is denied.  , [881b86a86b20a98df591e9f31fe27987]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [7a298ba3454659dd3a4c7864d52c17e9]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.exe, Quarantine Failed, 5, Access is denied.  , [881b86a86b20a98df591e9f31fe27987]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\Results Hub\ResultsHubDesktopSearch.exe, Quarantine Failed, 5, Access is denied.  , [792a6cc27b1076c01c6a904c6d9414ec]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.exe, Quarantine Failed, 5, Access is denied.  , [881b86a86b20a98df591e9f31fe27987]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [7a298ba3454659dd3a4c7864d52c17e9]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:09 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52510, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\Results Hub\ResultsHubDesktopSearch.exe, Quarantine Failed, 5, Access is denied.  , [792a6cc27b1076c01c6a904c6d9414ec]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [7a298ba3454659dd3a4c7864d52c17e9]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.exe, Quarantine Failed, 5, Access is denied.  , [881b86a86b20a98df591e9f31fe27987]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:11 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:13 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52539, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52544, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\Results Hub\ResultsHubDesktopSearch.exe, Quarantine Failed, 5, Access is denied.  , [792a6cc27b1076c01c6a904c6d9414ec]
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [7a298ba3454659dd3a4c7864d52c17e9]
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:16 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.exe, Quarantine Failed, 5, Access is denied.  , [881b86a86b20a98df591e9f31fe27987]
Detection, 9/11/2015 8:17 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:17 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:17 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:17 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:17 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:17 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52572, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:18 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.upd, Quarantine, [7033e34b97f474c2a7dfbc20b05153ad]
Detection, 9/11/2015 8:20 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52583, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:22 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52588, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:23 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52590, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:24 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.upd, Quarantine, [1e85b47a8a010a2c15715b8120e1a45c]
Detection, 9/11/2015 8:25 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52605, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\Results Hub\ResultsHubDesktopSearch.exe, Quarantine Failed, 5, Access is denied.  , [792a6cc27b1076c01c6a904c6d9414ec]
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [7a298ba3454659dd3a4c7864d52c17e9]
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\Program Files (x86)\Common Files\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\updater.exe, Quarantine Failed, 5, Access is denied.  , [881b86a86b20a98df591e9f31fe27987]
Detection, 9/11/2015 8:26 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:27 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [21823fef4249320481054c9031d0738d]
Detection, 9/11/2015 8:27 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\8\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c7dce04e4b409e982462db01a65be719]
Detection, 9/11/2015 8:27 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\6\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [c5def23ce8a375c15b2b6676738e17e9]
Detection, 9/11/2015 8:27 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugincontainer.exe, Quarantine Failed, 5, Access is denied.  , [574c5ed04c3fd1652066f7e531d0fc04]
Detection, 9/11/2015 8:27 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\10\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [396a101e4447a2941f678f4de51c8b75]
Detection, 9/11/2015 8:27 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52637, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:30 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52646, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:33 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52649, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:36 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52651, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:37 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52653, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:39 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52659, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:41 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52662, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:44 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52667, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:46 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52669, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:49 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52674, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:50 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52686, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 8:51 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52691, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Update, 9/11/2015 11:41 PM, SYSTEM, STEVE-PC, Scheduler, Domain Database, 2015.9.11.11, 2015.9.12.3, 
Protection, 9/11/2015 11:41 PM, SYSTEM, STEVE-PC, Protection, Refresh, Starting, 
Protection, 9/11/2015 11:41 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Stopping, 
Protection, 9/11/2015 11:41 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Stopped, 
Protection, 9/11/2015 11:41 PM, SYSTEM, STEVE-PC, Protection, Refresh, Success, 
Protection, 9/11/2015 11:41 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Starting, 
Protection, 9/11/2015 11:41 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Started, 
Detection, 9/11/2015 11:43 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52800, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 11:43 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52800, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Scan, 9/11/2015 11:44 PM, SYSTEM, STEVE-PC, Manual, Start:9/11/2015 7:26 PM, Duration:24 min 9 sec, Threat Scan, Completed, 0 Malware Detections, 116 Non-Malware Detections, 
Detection, 9/11/2015 11:46 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52821, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 11:46 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 52821, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 11:49 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 53006, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 11:49 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\7\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [5e458ba3cbc06dc993f34f8d9071728e]
Detection, 9/11/2015 11:49 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, File, PUP.Optional.Yontoo, C:\ProgramData\3929cb63-cbbd-4b9c-8b92-a50fbd04e656\plugins\3\Plugin.exe, Quarantine Failed, 5, Access is denied.  , [0d96f43a4f3ce551c7bf4a92e51ca759]
Protection, 9/11/2015 11:51 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, Starting, 
Protection, 9/11/2015 11:51 PM, SYSTEM, STEVE-PC, Protection, Malware Protection, Started, 
Protection, 9/11/2015 11:51 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Starting, 
Protection, 9/11/2015 11:51 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, Started, 
Detection, 9/11/2015 11:54 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 49284, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 11:54 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 49284, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 11:56 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 49290, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
Detection, 9/11/2015 11:58 PM, SYSTEM, STEVE-PC, Protection, Malicious Website Protection, IP, 92.242.140.21, su2.ff.avast.com, 49363, Outbound, C:\Program Files\AVAST Software\Avast\AvastSvc.exe, 
 
(end)
 
 
Here's the AdwareCleaner log:  Nope...the logfile button is grayed out.  Can't find the logfile.
 
Here's the JRT logfile:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.1 (09.08.2015:1)
OS: Windows 7 Professional x64
Ran by Steve on Sat 09/12/2015 at  0:21:09.35
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
Successfully deleted: [Task] C:\Windows\system32\tasks\Driver Booster Scan
Successfully deleted: [Task] C:\Windows\system32\tasks\Driver Booster SkipUAC (Steve)
Successfully deleted: [Task] C:\Windows\system32\tasks\Driver Booster Update
Successfully deleted: [Task] C:\Windows\system32\tasks\SmartDefrag4_Startup
Successfully deleted: [Task] C:\Windows\system32\tasks\Uninstaller_SkipUac_Steve
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\driverbooster.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iobitdownloader.exe
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] C:\Program Files (x86)\free youtube downloader
Successfully deleted: [Folder] C:\Program Files (x86)\iobit\driver booster
Successfully deleted: [Folder] C:\ProgramData\free youtube downloader
Successfully deleted: [Folder] C:\ProgramData\iobit\driver booster
Successfully deleted: [Folder] C:\ProgramData\Microsoft\Windows\Start Menu\Programs\driver booster 2
Successfully deleted: [Folder] C:\ProgramData\productdata
Successfully deleted: [Folder] C:\Users\Steve\Appdata\Local\free youtube downloader
Successfully deleted: [Folder] C:\Users\Steve\AppData\Roaming\iobit\driver booster
Successfully deleted: [Folder] C:\Users\Steve\AppData\Roaming\productdata
Successfully deleted: [Folder] C:\Windows\SysWOW64\ai_recyclebin
 
 
 
~~~ FireFox
 
Successfully deleted: [Folder] C:\Users\Steve\AppData\Roaming\mozilla\firefox\profiles\2nia8lpa.default\extensions\iobitascsurfingprotection@iobit.com
Successfully deleted the following from C:\Users\Steve\AppData\Roaming\mozilla\firefox\profiles\2nia8lpa.default\prefs.js
 
user_pref(extensions.xpiState, {\app-profile\:{\iobitascsurfingprotection@iobit.com\:{\d\:\C:\\\\Users\\\\Steve\\\\AppData\\\\Roaming\\\\Mozilla\\\\Firefox\\\\Profil
Emptied folder: C:\Users\Steve\AppData\Roaming\mozilla\firefox\profiles\2nia8lpa.default\minidumps [1 files]
 
 
 
~~~ Chrome
 
 
[C:\Users\Steve\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Users\Steve\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Users\Steve\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Users\Steve\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 09/12/2015 at  0:26:08.35
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
Looks like the virus or whatever was supposed to be quarantined but was not, somehow.  I hate these things.  What should I do now?
 
Thanks again for your help.
 
SteveB


#4 severac

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Posted 12 September 2015 - 02:07 AM

ESET Online Scanner

§  Click here to download the installer for ESET Online Scanner and save it to your Desktop.

§  Disable all your antivirus and antimalware software - see how to do that here.

§  Right click on esetsmartinstaller_enu.exe and select Run as Administrator.

§  Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.

§  Select Enable detection of potentially unwanted applications.

§  Click Advanced Settings, then place a checkmark in the following:

o    Remove found threats

o    Scan archives

o    Scan for potentially unsafe applications

o    Enable Anti-Stealth technology

§  Click Start to begin scanning.

§  ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.

§  When the scan is done, click List threats (only available if ESET Online Scanner found something).

§  Click Export, then save the file to your desktop.

§  Click Back, then Finish to exit ESET Online Scanner.

-------

 

Emsisoft Emergency Kit

Please download Emsisoft Emergency Kit and save it to your desktop. Double click on the EmsisoftEmergencyKit file you downloaded to extract its contents and create a shortcut on the desktop. Leave all settings as they are and click the Extract button at the bottom. A folder named EEK will be created in the root of the drive (usually c:\).

  • After extraction please double-click on the new Start Emsisoft Emergency Kit icon on your desktop.
  • The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
  • When the update process is complete, a new button will appear in the lower-left corner that says Back. Click on this button to return to the Overview screen.
  • Click on Scan to be taken to the scan options. If you are asked if you want the scanner to scan for Potentially Unwanted Programs, then click Yes.
  • Click on the Malware Scan button to start the scan.
  • When the scan is completed click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
  • When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.
  • Please save the log in Notepad on your desktop, and attach it to your next reply.
  • When you close Emsisoft Emergency Kit, it will give you an option to sign up for a newsletter. This is optional, and is not necessary for the malware removal process.

I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#5 saxdragon

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Posted 24 September 2015 - 09:19 PM

Thanks very much for you help.  It seems that ESET took care of the problem.  I'll post the logs for both ESET and EMSISOFT here.

 

You guys are great.  I don't know what we'd do without you.

 

 

ESET LOG:

 

C:\Users\Steve\Desktop\New folder\Extra Files\cbsidlm-cbsi183-Project_Dogwaffle_Free-SEO-10302839.exe a variant of Win32/CNETInstaller.B potentially unwanted application cleaned by deleting - quarantined
C:\Users\Steve\Desktop\New folder\Extra Files\cbsidlm-tr1_8-MP3_Converter-ORG2-75747802.exe Win32/DownloadAdmin.E potentially unwanted application cleaned by deleting - quarantined
C:\Users\Steve\Desktop\New folder\Extra Files\converterplus.exe a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application deleted - quarantined
C:\Users\Steve\Desktop\New folder\Extra Files\Shockwave_Installer_Slim.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Users\Steve\Downloads\Installers\FreeYouTubeDownloaderOC.exe a variant of Win32/OpenCandy.A potentially unsafe application cleaned by deleting - quarantined
C:\Users\Steve\Downloads\Installers\tapinradio_setup.exe Win32/DownWare.W potentially unwanted application deleted - quarantined
 
 
EMSISOFT REPORT:
 
Emsisoft Emergency Kit - Version 10.0
Last update: 9/22/2015 10:22:56 PM
User account: Steve-PC\Steve
 
Scan settings:
 
Scan type: Malware Scan
Objects: Rootkits, Memory, Traces, Files
 
Detect PUPs: On
Scan archives: Off
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off
 
Scan start: 9/22/2015 10:24:11 PM
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\FREE YOUTUBE DOWNLOADER detected: Application.InstallAd (A)
 
Scanned 139798
Found 1
 
Scan end: 9/22/2015 10:54:55 PM
Scan time: 0:30:44
 
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\FREE YOUTUBE DOWNLOADER Quarantined Application.InstallAd (A)
 
Quarantined 1
 


#6 severac

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Posted 25 September 2015 - 01:05 AM

Great.  :thumbup2:

 

Empty your temp folders using TFC (Temporary File Cleaner)

§  Please download TFC by Old Timer and save it to your desktop.
alternate download link

§  Save any unsaved work. (TFC will close ALL open programs including your browser!)

§  Double-click on TFC.exe to run it. (If you are using Vista or above, right-click on the file and choose "Run As Administrator".)

§  Click the Start button to begin the cleaning process and let it run uninterrupted to completion.

§  Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.

--------

 

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download  DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

§  Activate UAC (optional; some users prefer to keep it off)

§  Remove disinfection tools

§  Create registry backup

§  Purge System Restore

§  Reset system settings
Now click "Run" and wait patiently.
Once finished, a logfile will be created. You don't have to attach it to your next reply.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 





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