Just today, I turned on my laptop and the battery is refusing to charge even though it is plugged in! As I looked around online, it seems like this is a pretty common problem...
My computer is a Dell Insprion 15R N5110 dual-booting Windows 7 and Windows 10. The battery is original from manufacturer (haven't changed it since I bought the laptop). My laptop is 3 years old. This "plugged in , not charging" statement appears on both Windows 7 partition and Windows 10 partition.
What I have tried so far are:
- Changing power outlets
- Still can't charge
- Removing battery and uninstalling the Microsoft AC Adapter and Microsoft ACPI-Compliant Control Adapter on either Windows 7 and Windows 10 partitions
- Removing battery without uninstalling any drivers
- Sometimes the battery charges, sometimes not, but oftentimes it doesn't charge.
I don't think it's the adapter problem as it's glowing blue and it's pretty new as well (1 year old since the last adapter went kaput).
Here's the weird thing: whenever I uninstall the ACPI and AC Adapter drivers, shut the computer off, and reinstall the battery, the battery light comes on for a minute or so and goes dark again. After booting into Windows, I notice that the battery gained around ~1-3% charge.
Also, before this incident happened, Windows ran a check disk and my battery stopped charging... I'm not sure if it's a coincidence or that check disk actually did something wrong to the battery drivers/hardware.
Can someone diagnose this problem for me? Is it a software/driver problem or is it a hardware problem? I greatly appreciate any support!! Thank you in advance!