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Targeted spam emails... am I infected? What does it mean?

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#1 tehmadhat


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Posted 09 September 2015 - 12:05 PM

Hi all, first time poster. This might be a weird question, not sure how to classify it.


I usually never get spam emails, but within the past week, I've gotten very specific targeted spam emails to me. One was pretending to be amazon.com.br marketing a Self-Help book... It even used my full name, and I do have an amazon.com account and have purchased self-help books before. It worried me but I thought it was just a fluke...


Now I got an email pretending to be 1-800-CONTACTS, and it again had my specific contact brand and everything that I ordered from them in the title.


I checked my mail logins, and everything checks out - no suspicious login activity. Plus, past email confirmation orders from Amazon and 1-800-CONTACTS I deleted a long while ago.


So my question is, how are these spam emails so targeted to me?? Is there something on my computer that has been sensing my orders? Is there another way for this information to be leeched out? Is this a usual thing now somehow and everyone gets targeted spam and don't worry about it? I'm so lost in understanding this area, so any info would be appreciated.


I have Norton 360, ran scans and I'm not infected. I installed MalwareBytes after receiving the first email, ran a scan, and it detected the potentially unwanted program PUP.Optional.ASK (not ASK.A, just ASK) in my Firefox prefs profile... I uninstalled Firefox and successfully quarantined the PUP in MalwareBytes... ran scans since with no detection of it. What is ASK and is that the problem?



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#2 boopme


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Posted 09 September 2015 - 02:00 PM

Hello do from step 6 on if this guide so we can find the item.

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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