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IE is Hijacked whenever search results are clicked


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#1 banana4

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Posted 09 September 2015 - 09:37 AM

Hello, I'm running windows 8.1 and using Internet Explorer, whenever I do a search and click on the results I get redirected to prosearch or the "call for spyware removal" page or other redirected pay to fix pages.  For a while, IE was getting the reset to about:blank.  I've run various malware and spyware and found some things, now I have not found nothing else, but it keeps happening.  My MacAfee doesn't find anything either.  Way beyond my abilities to fix, please help! 



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#2 severac

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Posted 09 September 2015 - 12:41 PM

Hello and welcome to BC,

 

Which programs did you run?


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#3 banana4

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Posted 09 September 2015 - 01:56 PM

First I reset IE, then ran AdwCleaner, Junkware Removal Tool and then MalwareBytes 



#4 severac

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Posted 09 September 2015 - 02:00 PM

Do you have problems with Chrome or some other browser?

 

Please download Rkill to your Desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe
http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/
 

§  Double-click on the Rkill desktop icon to run the tool.

§  If using Windows Vista, 7, 8 or 10 right-click on it and choose Run As Administrator.

§  black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

§  If not, delete the file, then download and use the one provided in Link 2.

§  Do not reboot until instructed.

§  If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from Safe Mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

------------


Run MBAM again:
 

§  On the Dashboard, click the 'Update Now >>' link.

§  After the update completes, on Settings tab, set under Detection and Protection next options: 

1. 'Scan for rootkits'

2. Non-Malware Protection, for 'PUP detections', check, 'Threat detections as malware' option.

§  Return to Dashboard, click the Scan Now >> button.

§  A Threat Scan will begin.

§  When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

§  In most cases, a restart will be required.

§  Wait for the prompt to restart the computer to appear, than click on Yes.

§  After the restart once you are back at your desktop, open MBAM once more.

§  Click on the History tab > Application Logs.

§  Double click on the Scan Log which shows the Date and time of the scan just performed.

§  Click 'Export'.

§  Click 'Copy to Clipboard'

§  Paste the contents of the clipboard into your reply.

------

 

Emsisoft Emergency Kit

Please download Emsisoft Emergency Kit and save it to your desktop. Double click on the EmsisoftEmergencyKit file you downloaded to extract its contents and create a shortcut on the desktop. Leave all settings as they are and click the Extract button at the bottom. A folder named EEK will be created in the root of the drive (usually c:\).

  • After extraction please double-click on the new Start Emsisoft Emergency Kit icon on your desktop.
  • The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates. Please click Yes so that it downloads the latest database updates.
  • When the update process is complete, a new button will appear in the lower-left corner that says Back. Click on this button to return to the Overview screen.
  • Click on Scan to be taken to the scan options. If you are asked if you want the scanner to scan for Potentially Unwanted Programs, then click Yes.
  • Click on the Malware Scan button to start the scan.
  • When the scan is completed click the Quarantine selected objects button. Note, this option is only available if malicious objects were detected during the scan.
  • When the threats have been quarantined, click the View report button in the lower-right corner, and the scan log will be opened in Notepad.
  • Please save the log in Notepad on your desktop, and attach it to your next reply.
  • When you close Emsisoft Emergency Kit, it will give you an option to sign up for a newsletter. This is optional, and is not necessary for the malware removal process.

I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#5 banana4

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Posted 09 September 2015 - 03:47 PM

I'm only running IE (hubby doesn't like change lol!)   So, here are the logs

 

Rkill

Rkill 2.8.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/09/2015 12:03:13 PM in x64 mode.
Windows Version: Windows 8.1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 09/09/2015 12:06:59 PM
Execution time: 0 hours(s), 3 minute(s), and 45 seconds(s)

 

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 9/9/2015
Scan Time: 12:30 PM
Logfile:
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.09.09.06
Rootkit Database: v2015.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: User1

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 384125
Time Elapsed: 37 min, 27 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Disabled
Rootkits: Enabled
Heuristics: Disabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)

 

Emsisoft Emergency Kit - Version 10.0
Last update: 9/9/2015 1:15:09 PM
User account: HP\User1

Scan settings:

Scan type: Malware Scan
Objects: Rootkits, Memory, Traces, Files

Detect PUPs: On
Scan archives: Off
ADS Scan: On
File extension filter: Off
Advanced caching: On
Direct disk access: Off

Scan start: 9/9/2015 1:16:20 PM
C:\Users\User1\AppData\Local\UTmedia\physxnetwork80.dll  detected: Gen:Variant.Symmi.55586 (B)
C:\Users\User1\AppData\Local\Ujmedia\VorbisMobileInit.dll  detected: Trojan.GenericKD.2666805 (B)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\INTERNETENHANCER_RASAPI32  detected: Application.Toolbar (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\INTERNETENHANCER_RASMANCS  detected: Application.Toolbar (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR  detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR  detected: Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR  detected: Setting.DisableTaskMgr (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS  detected: Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN  detected: Setting.NoRun (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS  detected: Setting.NoFolderOptions (A)
C:\Users\User1\AppData\Local\Ujmedia\VorbisMobileInit.dll  detected: Trojan.GenericKD.2666805 (B)
C:\Users\User1\AppData\Local\UTmedia\physxnetwork80.dll  detected: Gen:Variant.Symmi.55586 (B)

Scanned 82460
Found 14

Scan end: 9/9/2015 1:22:37 PM
Scan time: 0:06:17

Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NOFOLDEROPTIONS Quarantined Setting.NoFolderOptions (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER -> NORUN Quarantined Setting.NoRun (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLEREGISTRYTOOLS Quarantined Setting.DisableRegistryTools (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR Quarantined Setting.DisableTaskMgr (A)
Value: HKEY_USERS\S-1-5-21-1121488030-2124472321-2874920969-1006\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR Quarantined Setting.DisableTaskMgr (A)
Value: HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM -> DISABLETASKMGR Quarantined Setting.DisableTaskMgr (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\INTERNETENHANCER_RASMANCS Quarantined Application.Toolbar (A)
Key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\INTERNETENHANCER_RASAPI32 Quarantined Application.Toolbar (A)

Quarantined 10

 

That's all, thanks for the help!



#6 severac

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Posted 10 September 2015 - 01:29 AM

Do you still have problems?


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 


#7 banana4

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Posted 10 September 2015 - 09:20 AM

Nope, things are running great!  Thanks!



#8 severac

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Posted 10 September 2015 - 10:47 AM

Great.  :thumbup2:

 

Empty your temp folders using TFC (Temporary File Cleaner)

§  Please download TFC by Old Timer and save it to your desktop.
alternate download link

§  Save any unsaved work. (TFC will close ALL open programs including your browser!)

§  Double-click on TFC.exe to run it. (If you are using Vista or above, right-click on the file and choose "Run As Administrator".)

§  Click the Start button to begin the cleaning process and let it run uninterrupted to completion.

§  Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway allowing Windows to load normally (not into Safe Mode) to ensure a complete clean.

-------

 

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download  DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

§  Activate UAC (optional; some users prefer to keep it off)

§  Remove disinfection tools

§  Create registry backup

§  Purge System Restore

Now click "Run" and wait patiently.
Once finished, a logfile will be created. You don't have to attach it to your next reply.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 

 





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