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Clean up slow computer for Windows 10 upgrade


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9 replies to this topic

#1 pcnovice78

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Posted 08 September 2015 - 01:51 PM

Hello, I am not having a specific problem or issue other than my laptop is running slow again. I am reserved for a Windows 10 upgrade and would like to remove any issues I can before upgrading. Can someone help me?

 

I am running Windows 7 Home Premium Service Pack 1 on Acer Aspire 7741, P6000@1.87GHz, RAM 3GB, 64-bit.


Edited by hamluis, 20 March 2016 - 07:31 AM.
Moved from Win 7 to Win 10 Discussion - Hamluis.


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#2 Aura

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Posted 08 September 2015 - 02:03 PM

Hi pcnovice78 :)

I can assist you with a clean-up, as long as it doesn't involve malware removal. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 pcnovice78

pcnovice78
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Posted 19 March 2016 - 11:37 PM

MiniToolBox by Farbar  Version: 07-02-2016 01
Ran by christine (administrator) on 20-03-2016 at 00:34:41
Running from "C:\Users\christine\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 7741 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
127.0.0.1       localhost
========================= IP Configuration: ================================

Atheros AR5B93 Wireless Network Adapter = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global taskoffload=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : christine-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 2A-7C-8F-01-98-C1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter
   Physical Address. . . . . . . . . : 20-7C-8F-01-98-C1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c0a3:ce3b:e157:4b5f%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.7(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, March 09, 2016 5:38:43 AM
   Lease Expires . . . . . . . . . . : Monday, March 21, 2016 12:21:56 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 421559439
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-FF-11-CF-20-6A-8A-01-D0-15
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 20-6A-8A-01-D0-15
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4004:807::200e
      216.58.195.142


Pinging google.com [216.58.195.142] with 32 bytes of data:
Reply from 216.58.195.142: bytes=32 time=35ms TTL=52
Reply from 216.58.195.142: bytes=32 time=32ms TTL=52

Ping statistics for 216.58.195.142:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 35ms, Average = 33ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      2001:4998:44:204::a7
      206.190.36.45
      98.139.183.24
      98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=133ms TTL=47
Reply from 98.139.183.24: bytes=32 time=46ms TTL=47

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 133ms, Average = 89ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...2a 7c 8f 01 98 c1 ......Microsoft Virtual WiFi Miniport Adapter
 11...20 7c 8f 01 98 c1 ......Atheros AR5B93 Wireless Network Adapter
 10...20 6a 8a 01 d0 15 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.7     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.7    281
      192.168.1.7  255.255.255.255         On-link       192.168.1.7    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.7    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.7    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.7    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 11    281 fe80::/64                On-link
 11    281 fe80::c0a3:ce3b:e157:4b5f/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/09/2016 05:39:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: GregHSRW.exe, version: 1.0.2001.0, time stamp: 0x2a425e19
Faulting module name: GregHSRW.exe, version: 1.0.2001.0, time stamp: 0x2a425e19
Exception code: 0xc0000005
Fault offset: 0x000bf4dc
Faulting process id: 0x2b4
Faulting application start time: 0xGregHSRW.exe0
Faulting application path: GregHSRW.exe1
Faulting module path: GregHSRW.exe2
Report Id: GregHSRW.exe3

Error: (03/08/2016 12:14:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13151

Error: (03/08/2016 12:14:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13151

Error: (03/08/2016 12:14:45 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/08/2016 12:14:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12153

Error: (03/08/2016 12:14:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12153

Error: (03/08/2016 12:14:44 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/08/2016 12:14:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11123

Error: (03/08/2016 12:14:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11123

Error: (03/08/2016 12:14:43 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (03/16/2016 02:55:30 AM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (03/11/2016 11:23:30 PM) (Source: volsnap) (User: )
Description: The shadow copies of volume C: were aborted because the shadow copy storage could not grow due to a user imposed limit.

Error: (03/09/2016 07:49:56 AM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (03/09/2016 07:49:56 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (03/09/2016 05:40:49 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
ElRawDisk
swsedrvr_vt_1_10_0_25

Error: (03/09/2016 05:39:43 AM) (Source: Service Control Manager) (User: )
Description: The GRegService service failed to start due to the following error:
%%1053

Error: (03/09/2016 05:39:43 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the GRegService service to connect.

Error: (03/09/2016 05:38:55 AM) (Source: Service Control Manager) (User: )
Description: The ASPI32 service failed to start due to the following error:
%%1275

Error: (03/09/2016 05:38:55 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\drivers\aspi32.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (03/09/2016 05:38:37 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\windows\system32\athExt.dll
Error Code: 126


Microsoft Office Sessions:
=========================
Error: (03/09/2016 05:39:33 AM) (Source: Application Error)(User: )
Description: GregHSRW.exe1.0.2001.02a425e19GregHSRW.exe1.0.2001.02a425e19c0000005000bf4dc2b401d179e78a4b0268C:\Program Files (x86)\Acer\Registration\GregHSRW.exeC:\Program Files (x86)\Acer\Registration\GregHSRW.exed3972c6f-e5da-11e5-92c4-206a8a01d015

Error: (03/08/2016 12:14:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 13151

Error: (03/08/2016 12:14:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 13151

Error: (03/08/2016 12:14:45 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/08/2016 12:14:44 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 12153

Error: (03/08/2016 12:14:44 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 12153

Error: (03/08/2016 12:14:44 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (03/08/2016 12:14:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 11123

Error: (03/08/2016 12:14:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 11123

Error: (03/08/2016 12:14:43 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


CodeIntegrity Errors:
===================================
  Date: 2015-02-25 23:41:22.262
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-02-25 23:41:22.044
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

7-Zip 15.08 beta (x64) (HKLM\...\7-Zip) (Version: 15.08 - Igor Pavlov)
7-Zip 15.09 beta (HKLM-x32\...\7-Zip) (Version: 15.09 - Igor Pavlov)
Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.60 - NewTech Infosystems)
Acer Crystal Eye webcam Ver:1.1.164.323 (HKLM-x32\...\{D0ACE89D-EC7F-470F-80BE-4C98ED366B32}) (Version: 1.1.164.323 - Chicony Electronics Co.,Ltd.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 5.00.3002 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3007 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.0.80 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.02.3006 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0423.2010 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.0.7220 - Adobe Systems Inc.)
Adobe Flash Player 21 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 21.0.0.182 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.14) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.14 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.1.151 - Adobe Systems, Inc.)
Alcor Micro USB Card Reader (HKLM-x32\...\{6030FCD7-8F1A-427D-AF05-8DD1A2EA2ABA}) (Version: 1.5.17.05094 - Alcor Micro Corp.) Hidden
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{6030FCD7-8F1A-427D-AF05-8DD1A2EA2ABA}) (Version: 1.5.17.05094 - Alcor Micro Corp.)
Apple Application Support (32-bit) (HKLM-x32\...\{A50679D9-6CBD-4FCD-BACB-62EF3894F6F3}) (Version: 4.0.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{1F72FDD5-A069-45B4-928F-D0F16492DC69}) (Version: 4.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
Application Insights Tools for Visual Studio 2015 (HKLM-x32\...\{9F429DF7-F8DD-4980-9673-E6DACA012F6C}) (Version: 3.3 - Microsoft Corporation) Hidden
AruaROSE v883 (HKLM-x32\...\{5CF438F9-F77B-4FB4-9446-B904A9DDB444}_is1) (Version: 883 - )
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
AviSynth 2.5 (HKLM-x32\...\AviSynth) (Version:  - )
Azure AD Authentication Connected Service (HKLM-x32\...\{3FEAC561-1CF6-41D6-B0F3-BECDD9C88A1B}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
AzureTools.Notifications (HKLM-x32\...\{1E5CA362-39B6-4BD0-B9C0-69CF15F0FEA2}) (Version: 2.7.30611.1601 - Microsoft Corporation) Hidden
Backup Manager Basic (HKLM-x32\...\{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.60 - NewTech Infosystems) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WT078749) (Version: 2.2.0.82 - WildTangent) Hidden
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.2.38657 - BitTorrent Inc.)
Blackhawk Striker 2 (HKLM-x32\...\WT078953) (Version: 2.2.0.82 - WildTangent) Hidden
Blend for Visual Studio SDK for .NET 4.5 (HKLM-x32\...\{37E53780-3944-4A6A-842F-727128E8616E}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Blender (HKLM\...\{87E4F4E2-99A4-44C6-9175-9FF2773E46CF}) (Version: 2.76.0 - Blender Foundation)
Bob the Builder Can-Do-Zoo (HKLM-x32\...\WT078961) (Version: 2.2.0.82 - WildTangent) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Broadcom Gigabit NetLink Controller (HKLM\...\{A84DB02B-9C2B-4272-9D2D-A80E00A56513}) (Version: 12.52.03 - Broadcom Corporation)
Build-a-lot 2 (HKLM-x32\...\WT079193) (Version: 2.2.0.82 - WildTangent) Hidden
Call of Duty® 2 (HKLM-x32\...\{D0A05794-48C2-4424-A15A-9F20FCFDD374}) (Version: 1.00.0000 - Activision) Hidden
Call of Duty® 2 (HKLM-x32\...\InstallShield_{D0A05794-48C2-4424-A15A-9F20FCFDD374}) (Version: 1.00.0000 - Activision)
CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CyberLink PowerDVD 9 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.2529.50 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dead Island (HKLM-x32\...\Steam App 91310) (Version:  - Techland)
Dotfuscator and Analytics Community Edition 5.18.1 (HKLM-x32\...\{9890DF1A-10E9-4236-94B1-1EFAA4099F13}) (Version: 5.18.1.2898 - PreEmptive Solutions) Hidden
DVD Shrink 3.2 (HKLM-x32\...\DVD Shrink_is1) (Version:  - DVD Shrink)
eMusic Download Manager (HKLM-x32\...\eMusic Download Manager 5.0.5) (Version: 5.0.5 - eMusic.com Inc.)
Epic Games Launcher (HKLM-x32\...\{9002F83C-DA49-411E-9CF0-111CB3979F9C}) (Version: 1.1.50.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
ERUNT 1.1j (HKLM-x32\...\ERUNT_is1) (Version:  - Lars Hederer)
Escape Rosecliff Island (HKLM-x32\...\WT079218) (Version: 2.2.0.82 - WildTangent) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
eSobi v2 (HKLM-x32\...\{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.) Hidden
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
Faerie Solitaire (HKLM-x32\...\WT079017) (Version: 2.2.0.82 - WildTangent) Hidden
FATE - The Traitor Soul (HKLM-x32\...\WT079021) (Version: 2.2.0.82 - WildTangent) Hidden
ffdshow v1.3.4515 [2013-06-12] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4515.0 - )
Fitbit Connect (HKLM-x32\...\{9EC69368-C1C7-48BA-AD93-01EFC142DDF9}) (Version: 2.0.0.6630 - Fitbit Inc.)
Gadwin PrintScreen (HKLM-x32\...\Gadwin PrintScreen) (Version: 4.6 - Gadwin Systems, Inc.)
Game Channels (HKLM-x32\...\WildTangentGameProvider-acer-main) (Version: 2.1.0.72 - WildTangent, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 49.0.2623.87 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{0C5C1177-94C5-3EFB-A8BE-3F6AF1AF887F}) (Version: 5.38.6.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.5 - Google Inc.) Hidden
Greeting Card Factory Workshop 8.0 (HKLM-x32\...\{30A4DD1D-FD55-4CE4-BA01-758E00BC0228}) (Version: 8.0.0.38 - Nova Development)
Hewlett-Packard ACLM.NET v1.1.0.0 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{FB555BCF-9202-4886-9203-88C9A210D727}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM-x32\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.5192 - HP Photo Creations)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
iCloud (HKLM\...\{4B48E22A-2FB0-4EFA-B99E-954B1E50CD69}) (Version: 5.1.0.34 - Apple Inc.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2119 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.5.6.1001 - Intel Corporation)
iTunes (HKLM\...\{FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}) (Version: 12.3.2.35 - Apple Inc.)
Jewel Quest Solitaire 3 (HKLM-x32\...\WT079065) (Version: 2.2.0.82 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 4.0.8 - Acer Inc.)
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
McAfee Security Scan Plus (HKLM-x32\...\McAfee Security Scan) (Version: 3.0.285.6 - McAfee, Inc.)
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM-x32\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM-x32\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM-x32\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (ENU) (HKLM-x32\...\{290FC320-2F5A-329E-8840-C4193BD7A9EE}) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack (HKLM-x32\...\{B941AFB4-8851-33A1-9E72-0C33D463C41C}) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft .NET Framework 4.6 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6 SDK (HKLM-x32\...\{B5915D37-0637-4A26-A3AA-C5DC9F856370}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6 Targeting Pack (ENU) (HKLM-x32\...\{3D3CEBE6-40EA-4C48-97FD-73828281AB4A}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft .NET Framework 4.6 Targeting Pack (HKLM-x32\...\{2CC6A4A7-AAC2-46C9-9DBB-3727B5954F65}) (Version: 4.6.00081 - Microsoft Corporation)
Microsoft Help Viewer 2.2 (HKLM-x32\...\Microsoft Help Viewer 2.2) (Version: 2.2.23107 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4797.1003 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Office Word 2003 XML Viewer (HKLM-x32\...\{B01B5689-930B-40A8-AC57-A0E88AAED7D9}) (Version: 1.0.6113.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.9.218.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (HKLM-x32\...\{2774595F-BC2A-4B12-A25B-0C37A37049B0}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (x64) (HKLM\...\{1F9EB3B6-AED7-4AA7-B8F1-8E314B74B2A5}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Transact-SQL ScriptDom  (HKLM\...\{020CDFE0-C127-4047-B571-37C82396B662}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 T-SQL Language Service  (HKLM-x32\...\{47D08E7A-92A1-489B-B0BF-415516497BCE}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM\...\{68BA34E8-9B9D-4A74-83F0-7D366B532D75}) (Version: 12.0.2402.11 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM-x32\...\{718FFB65-F6E4-4D62-861F-ED10ED32C936}) (Version: 12.0.2402.11 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2015 Tools for Unity (HKLM-x32\...\{F0DB2786-18C8-4B0D-9DC2-BA58856A2821}) (Version: 2.1.0.0 - Microsoft Corporation)
Microsoft Visual Studio Community 2015 (HKLM-x32\...\{50b32652-69d2-4b93-9316-edcd12067b8b}) (Version: 14.0.23107.10 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Monopoly (HKLM-x32\...\WT079097) (Version: 2.2.0.82 - WildTangent) Hidden
Monopoly® (HKLM-x32\...\WTA-60a1864c-fa86-4083-bb93-d0489b2638c3) (Version: 3.0.2.51 - WildTangent) Hidden
MotoCast (HKLM-x32\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola Mobility)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - Motorola Mobility)
Motorola Device Software Update (HKLM-x32\...\{894AB83D-A9AF-4E54-BFF3-A7262A0A6C13}) (Version: 13.09.3001 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (HKLM-x32\...\{378397D6-FD32-4092-A854-6A75CB7EDA46}) (Version: 1.9.0002.0 - Motorola) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) (Version: 6.3.0 - Motorola Mobility LLC)
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Multi-Device Hybrid Apps using C# - Templates - ENU (HKLM-x32\...\{12D99739-FFD3-3761-8AA6-F929E0FE407E}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
Mystery P.I. - Lost in Los Angeles (HKLM-x32\...\WT079101) (Version: 2.2.0.82 - WildTangent) Hidden
MyWinLocker (HKLM-x32\...\{0D7CD0D9-4A88-4A63-8F91-3F4E8F371768}) (Version: 3.1.206.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.206.0 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{738BF5C3-AF7B-4BB0-B7EF-E505EFC756BE}) (Version: 3.1.206.0 - Egis Technology Inc.)
Netflix in Windows Media Center (HKLM-x32\...\{0CA72D12-F6C6-4D43-A2A0-41F5AA17E2B6}) (Version: 3.3.101.0 - Microsoft Corporation)
NETGEAR Genie (HKLM-x32\...\NETGEAR Genie) (Version: 2.2.27.1  - NETGEAR Inc.)
Norton Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 1.2.0.36 - Symantec)
NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.628 - NewTech Infosystems)
NTI Backup Now Standard (HKLM-x32\...\{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.628 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6630 - NewTech Infosystems) Hidden
NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6630 - NewTech Infosystems)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4797.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4797.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4797.1003 - Microsoft Corporation) Hidden
Penguins! (HKLM-x32\...\WT079105) (Version: 2.2.0.82 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT079109) (Version: 2.2.0.82 - WildTangent) Hidden
Pokémon Trading Card Game Online (HKLM-x32\...\{F1F2C3CF-BE57-4C12-951E-2F0A01C173F4}) (Version: 2.23.1 - The Pokémon Company International)
Polar Bowler (HKLM-x32\...\WT079113) (Version: 2.2.0.82 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT079117) (Version: 2.2.0.82 - WildTangent) Hidden
PreEmptive Analytics Visual Studio Components (HKLM-x32\...\{436A18DD-5F2C-4B3C-985E-AD3C13B0CC25}) (Version: 1.2.5134.1 - PreEmptive Solutions) Hidden
Quick PDF Converter Suite (HKLM-x32\...\Quick PDF Converter Suite) (Version: 3.0 - Software Depot Online.)
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6000 - Realtek Semiconductor Corp.)
Roslyn Language Services - x86 (HKLM-x32\...\{5B47029B-1E62-30FF-906E-694851C22782}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
Roslyn Language Services - x86 (HKLM-x32\...\{6C1985E7-E1C5-3A95-86EF-2C62465F15C3}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
SAMSUNG Intelli-studio (HKLM-x32\...\Intelli-studio) (Version: 3.1.32.1 - Samsung Electronics Co., Ltd.)
Scrabble Plus (HKLM-x32\...\WT079149) (Version: 2.2.0.82 - WildTangent) Hidden
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.5.0 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.5.0 - Egis Technology Inc.) Hidden
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.3.0 - Synaptics Incorporated)
Team Explorer for Microsoft Visual Studio 2015 (HKLM-x32\...\{791295AE-3B0A-3222-9E69-26C8C106E8D1}) (Version: 14.0.23102 - Microsoft Corporation) Hidden
Test Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{9EABBFE1-7EED-47D9-8FB8-21D7E4808057}) (Version: 14.0.23107 - Microsoft Corporation) Hidden
The Evil Within Demo (HKLM-x32\...\Steam App 329960) (Version:  - Tango Gameworks)
The Price is Right (HKLM-x32\...\WT079153) (Version: 2.2.0.82 - WildTangent) Hidden
Uninstall Dual Mode Camera (HKLM-x32\...\Dual Mode Camera_is1) (Version:  - )
Unity (HKLM-x32\...\Unity) (Version: 5.2.1f1 - Unity Technologies ApS)
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 5.2.1f1 - Unity Technologies ApS)
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Families (HKLM-x32\...\WT079643) (Version: 2.2.0.82 - WildTangent) Hidden
Virtual Villagers - A New Home (HKLM-x32\...\WT079173) (Version: 2.2.0.82 - WildTangent) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
VoiceOver Kit (HKLM\...\{703D47B8-2869-4A50-B988-BDE18772A474}) (Version: 1.43.128.3 - Apple Inc.)
WCF Data Services 5.6.4 Runtime (HKLM-x32\...\{DB85E7BD-B2DD-43D4-B3C0-23D7B527B597}) (Version: 5.6.62175.4 - Microsoft Corporation) Hidden
WCF Data Services Tools for Microsoft Visual Studio 2015 (HKLM-x32\...\{0A3B508E-5638-4471-BCC9-954E1868CB86}) (Version: 5.6.62175.4 - Microsoft Corporation) Hidden
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.00.3013 - Acer Incorporated)
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.11.14 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 33.1.2015.0 - WinPatrol)
XviD & MP3 Codec Pack (remove only) (HKLM-x32\...\XviD & MP3 Codec Pack_is1) (Version:  - )
XviD MPEG-4 Video Codec (HKLM-x32\...\XviD_is1) (Version: XviD-1.0.3-20122004 - XviD Team (Koepi))
Yahtzee (HKLM-x32\...\WT079179) (Version: 2.2.0.82 - WildTangent) Hidden
Zuma Deluxe (HKLM-x32\...\WT078774) (Version: 2.2.0.82 - WildTangent) Hidden

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: swsedrvr_vt_1_10_0_25
Description: swsedrvr_vt_1_10_0_25
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: swsedrvr_vt_1_10_0_25
Device ID: ROOT\LEGACY_SWSEDRVR_VT_1_10_0_25\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: ElRawDisk
Description: ElRawDisk
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ElRawDisk
Device ID: ROOT\LEGACY_ELRAWDISK\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 66%
Total physical RAM: 2804.51 MB
Available physical RAM: 943.36 MB
Total Virtual: 5607.22 MB
Available Virtual: 1747.32 MB

========================= Partitions: =====================================

1 Drive c: (Acer) (Fixed) (Total:219.6 GB) (Free:44.17 GB) NTFS
3 Drive e: () (Removable) (Total:14.83 GB) (Free:0.61 GB) FAT32
4 Drive g: (HP v165w) (Removable) (Total:14.92 GB) (Free:13.62 GB) FAT32

========================= Users: ========================================

User accounts for \\CHRISTINE-PC

Administrator            christine                Guest                    
Mcx1-CHRISTINE-PC        


**** End of log ****
 



#4 pcnovice78

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Posted 19 March 2016 - 11:39 PM

I saw this post was still active, hope you can still help. Thanks.


I saw this post was still active, hope you can still help. Thanks.



#5 jcgriff2

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Posted 20 March 2016 - 12:10 AM

I would suggest that you upgrade RAM.


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#6 RolandJS

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Posted 20 March 2016 - 12:35 AM

My Acer Aspire 7741 has 8GB RAM, two 4s.  That's probably the best bet for Windows 10.


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#7 pcnovice78

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Posted 20 March 2016 - 08:42 AM

Yeah, I completely hear what you're saying, but I'm not sure if I want to invest in RAM when many other components of this laptop are almost 10 years old. I do want to get this machine running and cleaned up the best it can be. I still haven't received notice that I am ready for the upgrade, been waiting since that "glorious" day last July 29th LOL.



#8 dc3

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Posted 20 March 2016 - 10:16 AM

If this computer is almost ten years old I would suggest not investing any more money in it.  It is at the age where components start dying, like the electrolytic capacitors in the motherboard and PSU.


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#9 jcgriff2

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Posted 20 March 2016 - 08:05 PM

If you haven't received notice of Windows 10 yet, it may be because your system is not compatible (hardware).


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#10 Niweg

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Posted 27 March 2016 - 02:20 PM

 You can always download Windows 10 from MS and install it yourself.  However I always replace my computers when they are 5 years old, and you say yours is 10.  I think you're past due for a new one.  If you buy a new PC, you can get it with Windows 10 already installed and fully tested and working by the manufacturer.

 

 Good luck.


Make regular full system backups or you'll be sorry sooner or later.





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