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How to turn off print to cloud in win 10


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36 replies to this topic

#1 dannyboy950

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Posted 07 September 2015 - 03:08 PM

Even tho I have my printer installed and set as default when I try to print anything from online it automatically wants to print to the cloud. I do not do anything in the cloud, I don't trust storeing anything anywhere but on my computer itself.


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#2 Queen-Evie

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Posted 07 September 2015 - 03:50 PM

Manufacturer and model number of your printer?



#3 dannyboy950

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Posted 07 September 2015 - 04:15 PM

Kodak ESP 3200 series updated all drivers when I installed on the computer after upgradeing to win10 except for one they have no drivers for the scanner.


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#4 Queen-Evie

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Posted 07 September 2015 - 05:17 PM

It sounds as if Google Cloud Print Connector may have gotten installed when you updated the drivers.

 

Are you using Chrome browser?



#5 dannyboy950

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Posted 07 September 2015 - 07:47 PM

To be honest I try not to use anything Google not even their search engine if I can help it.

I am useing IE or edge as it is now called. I have Opera; Safari for windows and now Avatar from Whitehatsec


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#6 Queen-Evie

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Posted 07 September 2015 - 08:02 PM

The only thing I can suggest is that you search your computer to see if there is anything related to Google Cloud Print.



#7 Aura

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Posted 07 September 2015 - 08:50 PM

Hi dannyboy950 :)

Following the same line of thinking as Queen, we can check if you have any programs related to "Google Cloud Print" installed on your system. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
      Yjt97o0.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#8 dannyboy950

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Posted 07 September 2015 - 09:35 PM

Ok how do I make it go to the desk top. The few downloads I have done on win10 I had no option shown to send anywheres else.


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#9 Aura

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Posted 07 September 2015 - 09:36 PM

By default, everything you download off every web browsers will end up in the Downloads folder. You can simply drag and drop the MinoToolBox.exe file from your Downloads folder to your Desktop.

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#10 dannyboy950

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Posted 07 September 2015 - 09:39 PM

That you be back in a little while. I hope LOL


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#11 dannyboy950

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Posted 07 September 2015 - 09:56 PM

Shoots that didn't work lemme try thisMiniToolBox by Farbar  Version: 25-07-2015 01

Ran by daniel (administrator) on 07-09-2015 at 21:47:38

Running from "C:\Users\daniel\Desktop"

Microsoft Windows 10 Home  (X64)

Model: HP 15 Notebook PC Manufacturer: Hewlett-Packard

Boot Mode: Normal

***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (09/07/2015 09:43:54 PM) (Source: Microsoft-Windows-CAPI2) (User: )

Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

 

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

.

Error: (09/07/2015 02:43:39 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DANNYWINDOW8)

Description: Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!microsoft.windowslive.mail failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

 

Error: (09/07/2015 02:43:39 PM) (Source: Application Hang) (User: )

Description: The program HxMail.exe version 16.0.6121.4200 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Process ID: 12ec

Start Time: 01d0e9a5702e6d83

Termination Time: 4294967295

Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6121.42001.0_x64__8wekyb3d8bbwe\HxMail.exe

Report Id: b9878f2f-5598-11e5-8273-a02bb856a7a7

Faulting package full name: microsoft.windowscommunicationsapps_17.6121.42001.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: microsoft.windowslive.mail

Error: (09/07/2015 02:43:30 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DANNYWINDOW8)

Description: App microsoft.windowscommunicationsapps_17.6121.42001.0_x64__8wekyb3d8bbwe+microsoft.windowslive.mail did not launch within its allotted time.

 

Error: (09/07/2015 10:13:33 AM) (Source: ESENT) (User: )

Description: SettingSyncHost (5156) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (09/07/2015 10:13:33 AM) (Source: ESENT) (User: )

Description: SettingSyncHost (5156) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

Error: (09/07/2015 10:13:23 AM) (Source: ESENT) (User: )

Description: SettingSyncHost (5156) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (09/07/2015 10:13:23 AM) (Source: ESENT) (User: )

Description: SettingSyncHost (5156) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

Error: (09/07/2015 10:13:08 AM) (Source: ESENT) (User: )

Description: SettingSyncHost (5156) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.

Error: (09/07/2015 10:13:08 AM) (Source: ESENT) (User: )

Description: SettingSyncHost (5156) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ".  The create file operation will fail with error -1032 (0xfffffbf8).

 

System errors:

=============

Error: (09/06/2015 04:19:43 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

 

Error: (09/06/2015 04:14:47 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: {7006698D-2974-4091-A424-85DD0B909E23}

Error: (09/06/2015 04:14:45 PM) (Source: DCOM) (User: DANNYWINDOW8)

Description: Windows.Networking.UX.UXManager

 

Error: (09/06/2015 04:14:42 PM) (Source: Service Control Manager) (User: )

Description: The User Data Access_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (09/06/2015 04:14:42 PM) (Source: Service Control Manager) (User: )

Description: The User Data Storage_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

 

Error: (09/06/2015 04:14:42 PM) (Source: Service Control Manager) (User: )

Description: The Contact Data_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (09/06/2015 04:14:42 PM) (Source: Service Control Manager) (User: )

Description: The Sync Host_Session1 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

 

Error: (09/06/2015 03:58:21 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

Error: (09/06/2015 03:54:13 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 3:03:53 PM on ‎9/‎6/‎2015 was unexpected.

 

Error: (09/06/2015 01:24:24 PM) (Source: DCOM) (User: NT AUTHORITY)

Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}

 

Microsoft Office Sessions:

=========================

Error: (09/07/2015 09:43:54 PM) (Source: Microsoft-Windows-CAPI2)(User: )

Description:

Details:

AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:

Access is denied.

 

Error: (09/07/2015 02:43:39 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DANNYWINDOW8)

Description: microsoft.windowscommunicationsapps_8wekyb3d8bbwe!microsoft.windowslive.mail-2144927142

Error: (09/07/2015 02:43:39 PM) (Source: Application Hang)(User: )

Description: HxMail.exe16.0.6121.420012ec01d0e9a5702e6d834294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6121.42001.0_x64__8wekyb3d8bbwe\HxMail.exeb9878f2f-5598-11e5-8273-a02bb856a7a7microsoft.windowscommunicationsapps_17.6121.42001.0_x64__8wekyb3d8bbwemicrosoft.windowslive.mail

 

Error: (09/07/2015 02:43:30 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DANNYWINDOW8)

Description: microsoft.windowscommunicationsapps_17.6121.42001.0_x64__8wekyb3d8bbwe+microsoft.windowslive.mail

Error: (09/07/2015 10:13:33 AM) (Source: ESENT)(User: )

Description: SettingSyncHost5156-1032

 

Error: (09/07/2015 10:13:33 AM) (Source: ESENT)(User: )

Description: SettingSyncHost5156C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

Error: (09/07/2015 10:13:23 AM) (Source: ESENT)(User: )

Description: SettingSyncHost5156-1032

 

Error: (09/07/2015 10:13:23 AM) (Source: ESENT)(User: )

Description: SettingSyncHost5156C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

Error: (09/07/2015 10:13:08 AM) (Source: ESENT)(User: )

Description: SettingSyncHost5156-1032

 

Error: (09/07/2015 10:13:08 AM) (Source: ESENT)(User: )

Description: SettingSyncHost5156C:\WINDOWS\system32\edbtmp.log-1032 (0xfffffbf8)5 (0x00000005)Access is denied.

 

CodeIntegrity Errors:

===================================

  Date: 2015-09-07 21:41:14.640

  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2015-09-07 21:41:14.570

  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

 

=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)

Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)

aioscnnr (HKLM-x32\...\{376348C2-E372-48BC-A138-E896757BD86A}) (Version: 5.8.10.0 - Your Company Name) Hidden

aioscnnr (HKLM-x32\...\{EF53BFAB-4C10-40DB-A82D-9B07111715C6}) (Version: 7.6.13.10 - Your Company Name) Hidden

AMD Catalyst Install Manager (HKLM\...\{301D3AA1-5DCC-FCFD-622E-3C7CBA87C80F}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

Aviator (HKLM-x32\...\{B0E4AA1D-76A7-48B5-AAA1-D68BDBB1FF99}) (Version: 2.6 - WhiteHat Security, Inc.)

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

center (HKLM-x32\...\{56BA241F-580C-43D2-8403-947241AAE633}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden

Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)

Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)

Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)

Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.4.4824 - CyberLink Corp.)

CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.6.3912 - CyberLink Corp.)

CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 5.0.2.3302 - CyberLink Corp.)

D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden

DisableMSDefender (HKLM\...\{74FE39A0-FB76-47CD-84BA-91E2BBB17EF2}) (Version: 1.0.0 - Hewlett-Packard Company) Hidden

Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)

essentials (HKLM-x32\...\{BE94C681-68E2-4561-8ABC-8D2E799168B4}) (Version: 7.8.0.0 - Eastman Kodak Company) Hidden

Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden

HP Documentation (HKLM-x32\...\{2C0CCB21-5ED3-4417-93D2-CC6BEEB3C7CF}) (Version: 1.1.0.0 - Hewlett-Packard)

HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7127.4628 - Hewlett-Packard)

HP SimplePass (HKLM-x32\...\InstallShield_{314FAD12-F785-4471-BCE8-AB506642B9A1}) (Version: 8.00.54 - Hewlett-Packard)

HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.81 - Hewlett-Packard Company)

HP System Event Utility (HKLM-x32\...\{8B4EE87E-6D40-4C91-B5E8-0DC77DC412F1}) (Version: 1.4.1 - Hewlett-Packard Company)

HP Utility Center (HKLM\...\{7A75E042-0D30-43C2-BD2A-684F4BE38FF7}) (Version: 2.3.1 - Hewlett-Packard Company)

HP Wireless Button Driver (HKLM-x32\...\{EFA01423-3857-468C-B7B6-F30AA08E50BC}) (Version: 1.1.5.1 - Hewlett-Packard)

Inst5675 (HKLM\...\{2DE6247C-7077-451B-8BA7-FFD1A2ABBB47}) (Version: 8.00.54 - Softex Inc.) Hidden

Inst5676 (HKLM\...\{878F6913-7421-4713-97F7-0A736EE2A188}) (Version: 8.00.54 - Softex Inc.) Hidden

Kodak AIO Printer (HKLM\...\{27EF8E7F-88D1-4ec5-ADE2-7E447FDF114E}) (Version: 7.8.1.0 - Eastman Kodak Company) Hidden

KODAK AiO Software (HKLM-x32\...\{E0F274B7-592B-4669-8FB8-8D9825A09858}) (Version: 7.8.5.2 - Eastman Kodak Company)

Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)

Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)

Movie Maker (HKLM-x32\...\{45898170-E68C-4F02-AA35-C2186BF347A3}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden

Movie Maker (HKLM-x32\...\{B39A6825-EA20-43EA-AB2D-A6BC0298D9A1}) (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden

ocr (HKLM-x32\...\{BFBCF96F-7361-486A-965C-54B17AC35421}) (Version: 6.2.3.50 - Eastman Kodak Company) Hidden

OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)

Opera Stable 31.0.1889.220 (HKLM-x32\...\Opera 31.0.1889.220) (Version: 31.0.1889.220 - Opera Software)

Pinger (HKLM-x32\...\{9B56B031-A6C0-4BB7-8F61-938548C1B759}) (Version: 1.4.0.1 - Pinger Inc.) Hidden

Pinger (HKLM-x32\...\Pinger 1.4.0.1) (Version: 1.4.0.1 - Pinger Inc.)

PreReq (HKLM-x32\...\{DA5BDB2A-12F0-4343-8351-21AAEB293990}) (Version: 6.2.4.0 - Eastman Kodak Company) Hidden

PrintProjects (HKLM-x32\...\PrintProjects) (Version: 1.0.0.9282 - RocketLife Inc.)

Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.29080 - Realtek Semiconductor Corp.)

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.32.508.2014 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7553 - Realtek Semiconductor Corp.)

REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.0.0.41 - REALTEK Semiconductor Corp.)

Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)

swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.95 - Synaptics Incorporated)

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)

 

**** End of log ****


HP 15-f009wm notebook AMD-E1-2100 APV 1Ghz Processor 8 GB memory 500 GB Hdd

Linux Mint 17.3 Rosa Cinamon


#12 Aura

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Posted 08 September 2015 - 05:27 AM

Are your Windows Update working correctly?

You should uninstall Adobe Shockwave Player 12.0 and Safari since they are outdated (Safari for Windows have been discontinued years ago). Also, I don't see any Google related programs on your system. Is it possible for you to give us a screenshot of the "Print" window you have when you try to print something from the web?

mq1pzD6.pngHow to take a screenshot using the Snipping Tool
Follow the instructions below to take a screenshot using Windows' Snipping Tool:
  • Press on the Win Key + R to open the Run box;
  • Enter SnippingTool and press on Enter;
  • The Snipping Tool will open, asking you to choose the area to take in the screenshot;
  • Left click on the area where you want to start the screenshot, keep it, and drag the cursor across the screen;
  • Once done, release the left button to take the screenshot;
  • In the editing window, click on the File menu then Save As;
  • Save the screenshot in a folder that you can access easily;
  • Attaching the screenshot in your reply
    • Go in your thread and click on the Reply to this topic button in the top-right corner;
      85hPFGu.png
    • Below the text box you'll have the option to Attach files. Click on the Choose Files... button, navigate to your screenshot and select it;
      LKVBzF7.png
    • Once done, add a comment to your reply and post it;

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#13 dannyboy950

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Posted 08 September 2015 - 08:00 AM

Ok may I ask why the shock wave?  Also I may have to leave the Safari. It is the only other supported browser my bank will use.

I don't walk to well anymore so it is a little hard to get out and about. I will see.


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#14 Aura

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Posted 08 September 2015 - 08:06 AM

Because the version of Shockwave that you are using is outdated, which means that it's vulnerable to EK and your system could be infected quite easily. Also, a bank that only supports an outdated version of Safari? What bank are you with if I may ask?

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#15 dannyboy950

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Posted 08 September 2015 - 08:24 AM

As to what bank I would rater not say. I mean it will not use Opera or Firefox or anything else than IE or Safari {I think they mean for Apple} I don't think they even know Safari for windows even exists LOL I talked to their tech support once. They know even less than I do.

 

I notice errors for Bonjour mebe that is the problem. I also Notice Kodak puts a whole bunch of stuff on here most of it hidden???

Will do on the shock wave. I don't do movies or watch many videos do I even need it at all???


HP 15-f009wm notebook AMD-E1-2100 APV 1Ghz Processor 8 GB memory 500 GB Hdd

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