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My Log.......I need help !


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23 replies to this topic

#1 northerner

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Posted 01 December 2004 - 10:44 PM

Hello, i'm posting my log! my computer is lagging so bad, there has to be alot of things running that shouldn't. I'd appreciate the help!

Thanks in advance
Rolly

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#2 northerner

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Posted 01 December 2004 - 10:57 PM

I guess it would help if i paste my log eh !! :thumbsup:


Logfile of HijackThis v1.98.2
Scan saved at 10:28:32 PM, on 01/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\ServUDaemon.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\fxrcxknv.exe
C:\Program Files\Windows AdControl\WinAdCtl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\Conf.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe
C:\Program Files\Windows AdControl\WinAdAlt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\HJT\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://ca.msn.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {4AF23E7C-B044-29EA-D206-15550A847D4B} - C:\WINDOWS\System32\hlitcon.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [Microsoft1 Update] Conf.exe
O4 - HKLM\..\Run: [uokqhvc] C:\WINDOWS\System32\fxrcxknv.exe
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Microsoft1 Update] Conf.exe
O4 - HKCU\..\Run: [Start Upping] svchostes.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft1 Update] Conf.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: v2cab - http://searchmiracle.com/cab/v2cab.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://expressit.broderbund.com/Plugin/3DGreetings/vroom.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1097285446306
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://216.223.107.144/activex/AxisCamControl.ocx
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.en.msn.ca/components/ocx/exterior/Outside.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/1d/pla...1/Installer.exe
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.shockwave.com/content/feedingfr...outLauncher.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O16 - DPF: {D857684F-34BA-4DFA-A466-24AEC1573B18} - http://www.setsofsexygirls.com/sbox.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktank...ownloadCtrl.cab
O16 - DPF: {E3802230-F0E2-4A75-9947-EAB78DD8153F} (InstallerX Class) - http://www.klikeuro.nl/cab/EasyWebInstaller.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

#3 phawgg

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Posted 01 December 2004 - 11:13 PM

I will happy to check your log, northerner. :thumbsup: Please understand that I am in training, and that means my work for you is checked by those who are already expert in doing so. This will take some extra time. Meanwhile, I note you need windows updates.
It is essential that you update your windows before we continue to help you as the infections could reoccur. Go to windows updates.com and if it asks to install software, let it. Then click on the Scan link and let it do its thing. Choosing "custom installation" should give you an option to install either SP2 or SP1 and a couple dozen critical updates. If prompted to reboot, do so. Then repeat this process again until there are no more critical updates listed.
Please post a new log. You have that down, now... :flowers:
patiently patrolling, plenty of persisant pests n' problems ...

#4 phawgg

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Posted 02 December 2004 - 11:55 PM

northerner We generally define malware as those that cause problems being installed without your knowledge. There are some exceptions, and because your PC is lagging other factors may be involved. I've provided links for your information regarding any recommended deletions.

Info Link. If you use this, and installed it yourself, then skip these steps. Any references in the fix procedure please ignore, also.

1. Please hit CTRL-ALT-DEL and end the process ServUDaemon.exe
2. Find and rename C:\PROGRA~1\Serv-U\ServUDaemon.exe - ServUDaemon.old
3. Click Start -> Run -> and enter "services.msc" (without quotes) -> Press Enter.
See if you can find the service "ServU" or anything similar to that - stop and disable the service.
4. Please list what is in this folder - C:\winnt\system32\drivers\etc\ (If you didn't install this, we should check to make sure this folder's contents don't need changes)

I suggest you print, or copy to Notepad, the instructions before doing them. You will not have Internet access while in safe mode. All browser and other windows will need to be closed while running HijackThis.

You have Wild Tangent installed. It is considered by some to be adware. It is not the worst sort, and if you use it for games, just leave it and ignore references to it in the fix procedure. Please follow these instructions to uninstall it: No. 8 - Uninstallation. For simplicity's sake, it would be best to do it before you follow the rest of the instructions, please.

Start-->Add or Remove Programs-->Uninstall (if found) any instances of Windows AdControl. Info Link 1 Info Link 2

Set your PC to: show hidden files. Additional information here.

Open your C:\HJT folder and double-click the icon. Close everything except HijackThis, nothing else on your desktop.

Run Hijackthis: click Scan, and put a checkmark next to each of the following objects.

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {4AF23E7C-B044-29EA-D206-15550A847D4B} - C:\WINDOWS\System32\hlitcon.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - :\WINDOWS\System32\msbe.dll
Info:Exact Advertising
O4 - HKLM\..\Run: [Microsoft1 Update] Conf.exe
O4 - HKLM\..\Run: [uokqhvc] C:\WINDOWS\System32\fxrcxknv.exe
O4 - HKLM\..\Run: [Windows AdControl] C:\Program Files\Windows AdControl\WinAdCtl.exe
O4 - HKLM\..\RunServices: [Microsoft1 Update] Conf.exe
O4 - HKCU\..\Run: [Start Upping] svchostes.exe
O16 - DPF: v2cab - http://searchmiracle.com/cab/v2cab.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
Win32.SillyDl.BC trojan
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
Info: IST Bar varient
O16 - DPF: {E3802230-F0E2-4A75-9947-EAB78DD8153F} (InstallerX Class) - http://www.klikeuro.nl/cab/EasyWebInstaller.cab
Info: EasyBar (2)
O16 - DPF: {D857684F-34BA-4DFA-A466-24AEC1573B18} - http://www.setsofsexygirls.com/sbox.cab
W32.Delf.ch Trojan

When you're sure that files marked for deletion are correct, click the Fix button.

Reboot your computer into Safe Mode by tapping F8 until the screen appears where you can use the up arrow to choose safe mode. Hit enter.

Search for, locate and delete these files or folders (Do not be concerned if they do not exist, the previous steps may have eliminated them.) Do not delete the main folders C:\WINDOWS or C:\Program Files. The best way to find them is to use: Start-->Search-->select "all files & folders"-->select "more advanced options"-->check search "system folders", "hidden files & folders" & "sub-folders". You may also navigate to the folder and right-click "delete" the individual file(s) or folder as indicated.
Delete manualy.
C:\counter.cab<--this folder only, try searching for counter.exe
C:\svchostes.exe<--this file only (Be careful: there is a legitimate file svchost.exe in these folders: C:\WINDOWS\system32\ and C:\WINDOWS\system32\dllcache\ so do not delete it by mistake)
C:\WINDOWS\System32\Conf.exe<--this file only
C:\Program Files\Windows AdControl<--this folder only
C:\Program Files\WildTangent<--this folder only if you uninstalled it
C:\WINDOWS\System32\fxrcxknv.exe<--this file only
C:\WINDOWS\System32\msbe.dll<--this file only
C:\WINDOWS\System32\hlitcon.dll<--this file only

Delete Temp Files
To clean out your temp files use: Start-->Run-->type in: %temp% and press the ok button. This should open up the temp directory that your machine uses. Please delete all files and folders found in the temp folder. If you get an error when deleting a file, skip that file and delete all the others. Doing this in Safe Mode you should be able to delete all the files.

Reboot your computer to go back to normal mode.

Delete Temporary Internet Files
Now I want you to Start-->Internet Explorer-->Tools-->Internet Options-->General tab-->Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, but when it is done your Temporary Internet Files will be deleted.
Empty the recycle bin.

Run HijackThis again and post the new log as a reply to this post.
(Include comments regarding any problems you might have had, and let us know if its working better. Some additional options may exist)
patiently patrolling, plenty of persisant pests n' problems ...

#5 northerner

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Posted 03 December 2004 - 12:24 AM

I tried to end the process for servUDaemon.exe, but it wouldn't let me. a box came up "access denied" ?? should i go to step 2 anyway?
By the way thanks for helping !!! :thumbsup:

Rolly

#6 northerner

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Posted 03 December 2004 - 12:56 AM

in "C:\WINDOWS\system32\drivers\etc" the was this.

-hosts
-hosts.20040905-173328.backup
-hosts.20040905-173403.backup
-hosts.20040905-181219.backup
-hosts.bho
-hosts.is
-lmhosts.sam
-networks
-protocol
-services

Rolly

#7 northerner

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Posted 03 December 2004 - 04:50 PM

Phawgg, I did everything but step 1. & 2. here is my new log:

Logfile of HijackThis v1.98.2
Scan saved at 4:43:16 PM, on 03/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\Conf.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\ServUDaemon.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://ca.msn.com/
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft1 Update] Conf.exe
O4 - HKLM\..\RunServices: [Microsoft1 Update] Conf.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft1 Update] Conf.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://expressit.broderbund.com/Plugin/3DGreetings/vroom.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1097285446306
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://216.223.107.144/activex/AxisCamControl.ocx
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.en.msn.ca/components/ocx/exterior/Outside.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/1d/pla...1/Installer.exe
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.shockwave.com/content/feedingfr...outLauncher.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktank...ownloadCtrl.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab


Thanks
Rolly

#8 northerner

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Posted 03 December 2004 - 07:20 PM

I did notice one thing, I left my task manager on, at processes and when my computer lags its "Smc.exe" that has 100% cpu usage ! when its ok again its "System Idle Process SYSTEM" that takes 85% to 90% cpu usage !! I don't know if this helps or means anything but thought i'd let you know !! :thumbsup:

Thanks
Rolly

#9 phawgg

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Posted 04 December 2004 - 02:22 PM

see next post

Edited by phawgg, 04 December 2004 - 02:25 PM.

patiently patrolling, plenty of persisant pests n' problems ...

#10 phawgg

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Posted 04 December 2004 - 02:50 PM

my computer is lagging so bad, there has to be alot of things running that shouldn't

Is it still lagging?

I note you need windows updates.

You should have a choice at windows updates using "custom installation" of whether to use SP1 & critical updates or SP2. Your log still indicates zero updates for some reason.

Please make sure to work through the fixes in the exact order that they're presented below. You should also print out or copy this page to Notepad. Screenshots are included to help you, and also the tutorial links.

Set your PC to: show hidden files. Additional information here.

Start your computer in the Safe Mode by tapping F8 until the screen appears where you can use the up arrow to choose safe mode. Hit enter.

Open your C:\HJT folder and double-click the icon. Close everything except HijackThis, nothing else on your desktop.

Run Hijackthis: click Scan, and put a checkmark next to each of the following objects.

O4 - HKLM\..\RunServices: [Microsoft1 Update] Conf.exe
O4 - HKCU\..\Run: [Microsoft1 Update] Conf.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

When you're sure that files marked for deletion are correct, click the Fix button.

Search for, locate and delete these files or folders (Do not be concerned if they do not exist, the previous steps may have eliminated them.) Do not delete the main folders C:\WINDOWS or C:\Program Files. The best way to find them is to use: Start-->Search-->select "all files & folders"-->select "more advanced options"-->check search "system folders", "hidden files & folders" & "sub-folders". You may also navigate to the folder and right-click "delete" the individual file(s) or folder as indicated.
Delete manualy.

C:\WINDOWS\System32\Conf.exe<--this file only
C:\WINDOWS\web\related.htm<--this file only
C:\WINDOWS\ServUDaemon.exe<--this file only

Delete Temp Files
To clean out your temp files use: Start-->Run-->type in: %temp% and press the ok button. This should open up the temp directory that your machine uses. Please delete all files and folders found in the temp folder. If you get an error when deleting a file, skip that file and delete all the others. Doing this in Safe Mode you should be able to delete all the files.

Reboot your computer to go back to normal mode.

Delete Temporary Internet Files
Now I want you to Start-->Internet Explorer-->Tools-->Internet Options-->General tab-->Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, but when it is done your Temporary Internet Files will be deleted.
Empty the recycle bin.

Download HostFix It will simply restore your default hosts file.
Extract HostFix. Open the zipped-folder and choose to extract to your desktop. Click "Finish". Then open the unzipped folder and double-click on the HostFix.exe file. With the program open, click "YES".

Run HijackThis again and post the new log as a reply to this post.
(Include comments regarding any problems you might have had, and let us know if its working better. Some additional options may exist)
patiently patrolling, plenty of persisant pests n' problems ...

#11 northerner

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Posted 04 December 2004 - 09:06 PM

Thanks Phawgg,
I did download SP1 not sure why it doesn't show? I did notice when i turn my sygate firewall off it hardly lags, could there be a conflict there or something??
But i will follow your new insrtuctions and post my new log.

Thanks
Rolly

#12 northerner

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Posted 04 December 2004 - 10:18 PM

This is my new log !

Logfile of HijackThis v1.98.2
Scan saved at 10:14:55 PM, on 04/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\winos.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe
C:\HJT\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://ca.msn.com/
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft1 Update] Conf.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://expressit.broderbund.com/Plugin/3DGreetings/vroom.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1097285446306
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://216.223.107.144/activex/AxisCamControl.ocx
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.en.msn.ca/components/ocx/exterior/Outside.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/1d/pla...1/Installer.exe
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.shockwave.com/content/feedingfr...outLauncher.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktank...ownloadCtrl.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

Thanks
Rolly

#13 phawgg

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Posted 05 December 2004 - 05:19 AM

Your log is a lot better now, northerner. One persistant entry and a strange running process remain.

Another small program to download and install - System Security Suite.

Set your PC to: show hidden files. Additional information here.

Start your computer in the Safe Mode by tapping F8 until the screen appears where you can use the up arrow to choose safe mode. Hit enter.

Open your C:\HJT folder and double-click the icon. Close everything except HijackThis, nothing else on your desktop.

Run Hijackthis: click Scan, and put a checkmark next to the following object.

O4 - HKCU\..\Run: [Microsoft1 Update] Conf.exe

click the Fix button

Search for, locate and delete these files or folders (Do not be concerned if they do not exist, the previous steps may have eliminated them.) Do not delete the main folders C:\WINDOWS or C:\Program Files. The best way to find them is to use: Start-->Search-->select "all files & folders"-->select "more advanced options"-->check search "system folders", "hidden files & folders" & "sub-folders". You may also navigate to the folder and right-click "delete" the individual file(s) or folder as indicated.
Delete manualy:

C:\Conf.exe<--this file only, try the search...it may not have been in the C:\WINDOWS\System32 folder previously indicated.
C:\WINDOWS\system32\winos.exe<--this file only

Run System Security Suite. (All windows and browsers closed) To clean out Temp and Temporary Internet Files, In the "Items to Clear" tab click:
1. Internet Explorer (left pane): Cookies & Temporary files
2. My Computer (right pane): Temporary files & Recycle Bin
Click the "Clear Selected Items" button. OK will
Reboot your computer to go back to normal mode.

Run HijackThis again and post the new log as a reply to this post.

Include comments regarding any problems you might have had, in particular what the search turned up, please.
If you have consistantly deleted it, it might be one of the O16 entries is responsible for it's returning on reboot. Check each of them to be certain you are familiar with them. If you have any doubts keep in mind any of them can be reinstalled by visiting the http:// location and downloading again, and deleting them may narrow down the possibilities of problems that might not yet be identified by the sources we use .

Thanks, phawgg
patiently patrolling, plenty of persisant pests n' problems ...

#14 northerner

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Posted 05 December 2004 - 10:49 PM

Ok! so i got everything done! i'm glad my log is starting to look better!! :thumbsup: my computer doesn't seem to be laging! I found the files no problem, everything went as you said it would!

Logfile of HijackThis v1.98.2
Scan saved at 10:27:28 PM, on 05/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe
C:\HJT\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://ca.msn.com/
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NAV CfgWiz] C:\Program Files\Common Files\Symantec Shared\CfgWiz.exe /GUID NAV /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~3\PSFree.exe"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {0C3F7D74-ADA5-4976-8908-A8189590DAFA} (3DGreetings.com Player 2.0) - http://expressit.broderbund.com/Plugin/3DGreetings/vroom.CAB
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1097285446306
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://216.223.107.144/activex/AxisCamControl.ocx
O16 - DPF: {9FC87BC7-7963-4B70-8485-B1A41034C9A1} (CSonyPicturesGameDownloaderCtl Object) - http://www.shockwave.com/content/angelx/So...eDownloader.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/partner...stx/install.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab31267.cab
O16 - DPF: {BB47CA33-8B4D-11D0-9511-00C04FD9152D} (ExteriorSurround Object) - http://autos.en.msn.ca/components/ocx/exterior/Outside.cab
O16 - DPF: {BD393C14-72AD-4790-A095-76522973D6B8} (CBreakshotControl Class) - http://messenger.zone.msn.com/binary/Bankshot.cab31267.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/1d/pla...1/Installer.exe
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://www.shockwave.com/content/feedingfr...outLauncher.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/d.../ITDetector.cab
O16 - DPF: {E13F1132-4CA0-4005-84D3-51406E27D269} (BTDownloadCtrl Control) - http://www.shockwave.com/content/thinktank...ownloadCtrl.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup...er/imloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

Thanks
Rolly

#15 phawgg

phawgg

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Posted 05 December 2004 - 11:01 PM

Very good, northerner, now that you do have a clean log, you should disable & re-enable your System Restore to set a new restore point. This insures that there are no infected files found in a restore point left over from what we have just cleaned. Additional information & instructions are here. Below are listed so basics of keeping things clean. Your Symantec & sygate combination should work well, and you might give the info a read with that in mind. :flowers: Congratulations on a job well done.

Some other steps to be taken are:

1. Use secure Internet Explorer settings
  • Open IE and check tools-->internet options-->security-->click internet icon-->(default is medium). Click custom and check that these settings are:
  • Download unsigned ActiveX controls - prompt
  • Initialize and script ActiveX controls not marked as safe - disable
  • Installation of desktop items - prompt
  • Launching programs and files in IFRAME - prompt
  • Navigate sub-frames across different domains - prompt
2. Use AntiVirus Software & Update Frequently. It's best to use only one.
  • An excellent free program is AVG, if you need an option. This program can be set to automatically scan & either auto-update or
    you may choose to do that yourself. Virus definition updates with this program occur frequently, which is very good.
3. Use a Firewall, but use only one. If you install your own, disable the built-in winXP firewall.
  • Excellent free programs available include:
  • Sygate
  • Kerio
  • (others are also available)
  • Choose one (if you do not already use a firewall). Keep your Firewall up & monitor it's configurations
  • (fully understanding it's operation may require some thought & a little practice, but it helps greatly to have it installed and functioning)
4. Use Microsoft Windows Updates Frequently
  • SP2 is the most recent Service Pack available.
  • It provides all the updates issued since Windows XP was first released, including SP1 and all updates added to it
  • More updates have already been to it, so to remain current in regards to security issues in particular, you should consider installing it.
  • Information is more readily available now that involves any possible conflicts with your present software.
  • You can read up on that information here.
5. Use Spybot S&D & Update
  • Install and use this program with its TeaTimer option.
  • This will provide realtime spyware & hijacker protection on your computer alongside your virus protection.
  • You should also scan your computer with this program on a regular basis, just as you would an antivirus software.
  • Check for updates when you do. A tutorial is available here.
7. Use SpywareBlaster & Update
  • Install and use this program
  • Adding a large list of sites/programs into your Browser settings, it protects you from running or downloading known malicious programs.
  • You may customize it if required to accomodate your individual needs, and updates are also frequently issued with new definitions added
  • Make it a habit to run and update on a regular basis.
7. Use Ad-Aware & Update
  • Install, configure and use this program with the others.
  • It is very well thought of in it's effectiveness, it complements the actions of the others.
  • It provides for additional plug-in specialty tools as well as an upgrade if you choose them.
  • Updates are frequent, so I suggest that you do both that and run the program regularly.
8. Use an alternative Browser Frequently. You may use several if you like.
  • Consider using Firefox as an alternative to IE for fundamental security reasons.
  • You can have both easily. Doing so will provide you with several benefits and options.
  • Other alternative browsers are also available at no charge
  • They do not have inherent vulnerabilities to the extent that IE does.
  • They are not subject to the same attention by malware creators as IE, which is much more commonly used.
All of these recommendations will provide a valuable service to you, and no conflicts exist when operating them together on your PC [winXP]
Please enact them for your own sake at that of the Internet itself.

9. Use BleepingComputer Tutorials & Resources Frequently. "and check for updates...:thumbsup:"
  • While cleaning your PC important tutorials were offered to explain what was being done.
  • Urgency to accomplish the task may have compromised your full understanding of what all was involved.
  • There is always room for improvement when using a personal computer.
  • Resources are available here and improving all the time. Some that deal with these recommendations & other topics include:
Tutorials available for more in-depth considerations.
Switching from Internet Explorer to Firefox
Four Simple Steps for removing Spyware, Hijackers, Viruses, and other Malware
Simple and easy ways to keep your computer safe and secure on the Internet
Using Spybot - Search & Destroy to remove Spyware from Your Computer
Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer
Using SpywareBlaster to protect your computer from Spyware, Hijackers, and Malware
Guide to Windows XP Recovery Features
Steps to take when connecting a new computer to the Internet
patiently patrolling, plenty of persisant pests n' problems ...




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