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driver-power-state-failure


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#1 ray5450

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Posted 07 September 2015 - 11:03 AM

Does anyone have any suggestions for the following issue:

 

http://www.bleepingcomputer.com/forums/t/588804/driver-power-state-failure/

 

Thank-you.

 

 



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#2 hamluis

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Posted 07 September 2015 - 12:36 PM

You have that topic in the appropriate forum for such...IMO, you have been given the best advice regarding your situation.

 

Louis



#3 ray5450

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Posted 08 September 2015 - 03:39 PM

Okay, thanks.

 

The advisors there referred me here.



#4 hamluis

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Posted 08 September 2015 - 07:43 PM

I see that now.

 

From what I see...you do not have a working system...is that correct?

 

Please boot into safe mode and try the following:

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis
 



#5 ray5450

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Posted 09 September 2015 - 12:44 PM

1.  Yes, I can only boot into Safe Mode.

 

2. Minitool results:

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by new (administrator) on 09-09-2015 at 10:57:18
Running from "E:\ToSony"
Microsoft Windows 7 Professional   (X64)
Model: VGN-SZ340P Manufacturer: Sony Corporation
Boot Mode: Minimal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/02/2015 04:11:41 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
Details:  Could not query the status of the EventSystem service.
System Error:  A system shutdown is in progress.

Error: (09/02/2015 03:14:30 AM) (Source: PerfNet) (User: )
Description:

Error: (09/02/2015 03:14:30 AM) (Source: PerfNet) (User: )
Description:

Error: (09/02/2015 03:11:56 AM) (Source: PerfNet) (User: )
Description:

Error: (09/02/2015 03:11:56 AM) (Source: PerfNet) (User: )
Description:

Error: (09/02/2015 03:10:37 AM) (Source: PerfNet) (User: )
Description:

Error: (09/02/2015 03:10:37 AM) (Source: PerfNet) (User: )
Description:

Error: (08/31/2015 01:45:27 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
Details:  Could not query the status of the EventSystem service.
System Error:  A system shutdown is in progress.

Error: (08/30/2015 04:08:45 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
Details:  Could not query the status of the EventSystem service.
System Error:  A system shutdown is in progress.

Error: (01/18/2015 12:35:47 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
This is often caused by incorrect security settings in either the writer or requestor process.
Operation:  Gathering Writer Data
Context:   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f1e3a111-6683-4c04-877f-8af8004b003c}

System errors:
=============
Error: (09/09/2015 10:44:28 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:44:28 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:44:28 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:44:28 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:44:28 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:44:28 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:44:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:44:27 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:43:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (09/09/2015 10:43:37 AM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Microsoft Office Sessions:
=========================
Error: (09/02/2015 04:11:41 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:  Details:  Could not query the status of the EventSystem service.
System Error:  A system shutdown is in progress.

Error: (09/02/2015 03:14:30 AM) (Source: PerfNet)(User: )
Description:

Error: (09/02/2015 03:14:30 AM) (Source: PerfNet)(User: )
Description:

Error: (09/02/2015 03:11:56 AM) (Source: PerfNet)(User: )
Description:

Error: (09/02/2015 03:11:56 AM) (Source: PerfNet)(User: )
Description:

Error: (09/02/2015 03:10:37 AM) (Source: PerfNet)(User: )
Description:

Error: (09/02/2015 03:10:37 AM) (Source: PerfNet)(User: )
Description:

Error: (08/31/2015 01:45:27 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:  Could not query the status of the EventSystem service.
System Error:
A system shutdown is in progress.

Error: (08/30/2015 04:08:45 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:  Could not query the status of the EventSystem service.
System Error:  A system shutdown is in progress.

Error: (01/18/2015 12:35:47 PM) (Source: VSS)(User: )
Description: 0x80070005, Access is denied.
Operation:     Gathering Writer Data
Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f1e3a111-6683-4c04-877f-8af8004b003c}

=========================== Installed Programs ============================
7-Zip 9.30 alpha (HKLM-x32\...\7-Zip) (Version:  - )
Adobe Photoshop Elements 6.0 (HKLM-x32\...\Adobe Photoshop Elements 6) (Version: 6.0 - Adobe Systems Inc.)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

========================= Memory info: ===================================
Percentage of memory in use: 14%
Total physical RAM: 3062.05 MB
Available physical RAM: 2623 MB
Total Virtual: 6560.2 MB
Available Virtual: 6132.59 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:97.66 GB) (Free:76.75 GB) NTFS
3 Drive e: (NTFS4DOS) (Removable) (Total:1.92 GB) (Free:1.56 GB) FAT32

========================= Users: ========================================
User accounts for \\

Administrator            Guest                    new                      


**** End of log ****
 

3.  Speccy results:  http://speccy.piriform.com/results/JESgAK6dwuSuitpXDqfqyTz


Edited by hamluis, 09 September 2015 - 02:17 PM.


#6 hamluis

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Posted 09 September 2015 - 02:59 PM

Frankly...I see no indication of a power-state error/BSOD....or any other BSOD/STOP error within the last six months.

 

Louis



#7 ray5450

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Posted 09 September 2015 - 11:11 PM

It occurs every time.  It will not start without that error, unless I use Safe Mode.  It has occurred at least 5 times in the last week.



#8 hamluis

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Posted 10 September 2015 - 12:08 PM

All BSOD or STOP errors...should be picked up and reported within Event Viewer.  I see no reflection of any STOP 9f errors in your data.

 

http://www.reviversoft.com/blog/2013/03/driver-power-state-failure/

 

Louis



#9 ray5450

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Posted 10 September 2015 - 09:05 PM

Apparently, what it should do and what it actually does are 2 different things.

 

I could try updating each driver like the article link says, but since everything worked just fine with the same drivers, will it make any difference?



#10 jhayz

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Posted 10 September 2015 - 10:29 PM

The sony laptop operating system available support for drivers is for XP and Vista only. The bugcheck code 0X09F refers to a device driver that is missing most likely the chipset driver which is the first to be installed after restoring the operating system. Since this is a Windows 7 edition (generic drivers), you may need to use the Vista chipset driver and see if it is compatible or correct the bsod error.


Tekken
 


#11 hamluis

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Posted 11 September 2015 - 11:31 AM

Well...if there's no Win 7 driver support, then who installed Win 7 and when?  Perhaps the install itself is the problem.

 

FWIW:  http://forum.notebookreview.com/threads/sony-vgn-sz340p-and-windows-7-64-bit-support.714840/ .

 

Louis



#12 ray5450

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Posted 12 September 2015 - 12:59 PM

The main point is that everything worked fine for months with this Windows 7.  The machine already had it installed when I acquired it.  Maybe someone followed those instructions on the link above, and now a driver got corrupted or something. 

 

Should I try redoing it with the instructions?

 

Thanks.



#13 hamluis

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Posted 12 September 2015 - 02:16 PM

I can't tell YOU what to do...I can only tell you what I would do were I in a situation similar to yours.

 

Of course...I would have appropriate drivers and a genuine MS install disk and license...but I would do a clean install in order to get an errorless base and troubleshoot my system issues.

 

Louis


Edited by hamluis, 12 September 2015 - 02:25 PM.


#14 ray5450

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Posted 12 September 2015 - 09:52 PM

This Windows 7 was installed from a genuine install disk and license, but I don't have it.  I might be able to get it with some difficulty, but the link you provided seems another option.  According to the link, the appropriate drivers come from the procedure there, as Windows 7 does not have the drivers, as it states.

 

I am willing to try that procedure with your help, but if you cannot, or will not, then I will have find some other solution.  Let me know.  Thanks.



#15 hamluis

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Posted 13 September 2015 - 08:19 AM

I have no idea...why you think that I might be able to help...with a solution proposed by someone else (whose proposal may not work for every system).  Your reading and comprehension skills...are at least as good as mine, IMO :).

 

Louis






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