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Key logger or other virus?


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24 replies to this topic

#1 Lmhteach

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Posted 07 September 2015 - 10:19 AM

A couple of weeks ago, my ebay account was used by some hacker to purchase over $1400 worth of items using my paypal. I did notice right before then that I was on a public network (in my own home). I quickly changed it back to private and don't know how it became public (11 year old grandson, maybe). I have since stayed off the internet with that computer, changed passwords, and scanned with avast and malware bytes. 3 infections were found and removed.
When I look in my users file, I notice something called tech01 which was never there before. Two restore points were created for after all this happened.
I want to reformat my computer, but I am afraid something may now be infected in my documents and pictures. I also can't find my windows 7 product key. It was not taped to the side or bottom of my PC when I purchased it a year or so ago.
Any suggestions?

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#2 Broni

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Posted 07 September 2015 - 06:42 PM

Any online accounts can be hacked at the source not necessarily involving your computer.

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Lmhteach

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Posted 07 September 2015 - 09:04 PM

I will attempt all of that tomorrow afternoon. But is it okay for me to get back online? I have changed router and wifi passwords, but was not able to change my windows password or reinstall windows 7 due to bios error 0xc0000090. If you give me the go ahead, I will put it back online and begin the process.
Thank you!

#4 Broni

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Posted 07 September 2015 - 09:14 PM

Router protection should be OK.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Lmhteach

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Posted 07 September 2015 - 09:32 PM

Thanks. I will work on this first chance I get.

#6 Lmhteach

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Posted 08 September 2015 - 07:34 PM

 security check

 

th  Results of screen317's Security Check version 1.008  
 Windows 7 Service Pack 1 x64   
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus                  
AVG AntiVirus Free Edition 2015   
 Antivirus up to date!  (On Access scanning disabled!) 
`````````Anti-malware/Other Utilities Check:````````` 
 SpyHunter 4    
 Secunia PSI (3.0.0.10004)   
 AVG Web TuneUp   
 Java 8 Update 45  
 Java version 32-bit out of Date! 
 Adobe Reader XI  
 Google Chrome (44.0.2403.155) 
 Google Chrome (44.0.2403.157) 
````````Process Check: objlist.exe by Laurent````````  
 AVG avgwdsvc.exe 
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 


#7 Lmhteach

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Posted 08 September 2015 - 07:43 PM

Farbar Service Scanner Version: 26-07-2015
Ran by Lynn (administrator) on 08-09-2015 at 19:38:22
Running from "C:\Users\Lynn\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
 
 
Mini Tool box results
 
MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Lynn (administrator) on 08-09-2015 at 19:41:46
Running from "C:\Users\Lynn\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: HP Compaq Pro 6305 SFF Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/08/2015 06:48:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: WDFME.exe, version: 1.4.5.2, time stamp: 0x4d77d26b
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x0006ccd5
Faulting process id: 0xd9c
Faulting application start time: 0xWDFME.exe0
Faulting application path: WDFME.exe1
Faulting module path: WDFME.exe2
Report Id: WDFME.exe3
 
Error: (09/07/2015 06:12:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (09/07/2015 03:51:14 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (09/05/2015 02:03:50 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (08/31/2015 07:10:38 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (08/23/2015 10:33:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: MainServer64.exe, version: 4.3.0.88, time stamp: 0x5318b226
Faulting module name: ntdll.dll, version: 6.1.7601.18933, time stamp: 0x55a6a196
Exception code: 0xc0000005
Fault offset: 0x000000000004ac04
Faulting process id: 0x8e0
Faulting application start time: 0xMainServer64.exe0
Faulting application path: MainServer64.exe1
Faulting module path: MainServer64.exe2
Report Id: MainServer64.exe3
 
Error: (08/23/2015 09:41:59 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location G:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (08/23/2015 01:51:46 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17937 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 2108
 
Start Time: 01d0dd6f97e00a10
 
Termination Time: 12
 
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
 
Report Id:
 
Error: (08/22/2015 12:10:32 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17937 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 4b4
 
Start Time: 01d0dcfd62a3bce6
 
Termination Time: 10
 
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
 
Report Id:
 
Error: (08/22/2015 12:09:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17937, time stamp: 0x55a7f8da
Faulting module name: MSHTML.dll, version: 11.0.9600.17963, time stamp: 0x55c93f44
Exception code: 0xc0000005
Fault offset: 0x0008a85c
Faulting process id: 0x350
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
 
 
System errors:
=============
Error: (09/08/2015 06:49:16 PM) (Source: Service Control Manager) (User: )
Description: The WD File Management Engine service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/07/2015 08:35:13 PM) (Source: Service Control Manager) (User: )
Description: The Security Center service terminated with the following error: 
%%1747
 
Error: (09/07/2015 07:15:43 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 
Error: (09/07/2015 07:15:42 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 
Error: (09/07/2015 07:15:21 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 
Error: (09/07/2015 07:15:20 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 
Error: (09/07/2015 06:09:43 PM) (Source: Service Control Manager) (User: )
Description: The CyberLink PowerDVD 12 Media Server Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/07/2015 04:42:20 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.
 
Error: (09/07/2015 04:42:20 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.
 
Error: (09/07/2015 04:42:19 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.
 
 
Microsoft Office Sessions:
=========================
Error: (09/08/2015 06:48:30 PM) (Source: Application Error)(User: )
Description: WDFME.exe1.4.5.24d77d26bMSVCR90.dll9.0.30729.61614dace5b9c00004170006ccd5d9c01d0e9d6cb42ed84C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDFME\WDFME.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll1b2e86d8-5684-11e5-95d3-f0921cdca03a
 
Error: (09/07/2015 06:12:32 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Lynn\Downloads\esetsmartinstaller_enu.exe
 
Error: (09/07/2015 03:51:14 PM) (Source: Windows Backup)(User: )
Description: G:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (09/05/2015 02:03:50 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestH:\Downloads\esetsmartinstaller_enu.exe
 
Error: (08/31/2015 07:10:38 AM) (Source: Windows Backup)(User: )
Description: G:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (08/23/2015 10:33:06 PM) (Source: Application Error)(User: )
Description: MainServer64.exe4.3.0.885318b226ntdll.dll6.1.7601.1893355a6a196c0000005000000000004ac048e001d0de1492381099C:\Program Files\CompleteView\MainServer64.exeC:\Windows\SYSTEM32\ntdll.dlld488257b-4a10-11e5-b3c8-f0921cdca03a
 
Error: (08/23/2015 09:41:59 PM) (Source: Windows Backup)(User: )
Description: G:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (08/23/2015 01:51:46 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.17937210801d0dd6f97e00a1012C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
 
Error: (08/22/2015 12:10:32 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.179374b401d0dcfd62a3bce610C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
 
Error: (08/22/2015 12:09:50 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1793755a7f8daMSHTML.dll11.0.9600.1796355c93f44c00000050008a85c35001d0dcfd32f7f9d5C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\system32\MSHTML.dll988e72fb-48f0-11e5-abed-f0921cdca03a
 
 
CodeIntegrity Errors:
===================================
  Date: 2015-08-23 01:48:31.379
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-22 15:45:57.020
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-22 11:58:09.782
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-22 11:45:13.919
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-19 09:47:18.359
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-19 09:40:16.450
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-17 15:52:55.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-16 13:27:30.107
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-14 16:59:01.093
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-08-12 22:00:36.724
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
7-Zip 9.21 (HKLM-x32\...\{23170F69-40C1-2701-0921-000001000000}) (Version: 9.21.00.0 - Igor Pavlov)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{BA88C518-1C29-6931-1190-D9153F49461B}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.3.26.0 - AppEx Networks)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.2.2218 - AVAST Software)
AVG 2015 (HKLM\...\{638C8C15-7FF4-4BC3-B7A2-5596B3FA3925}) (Version: 15.0.4339 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\{ACCD4860-2B38-4301-B7C4-F27F567FE3EA}) (Version: 15.0.6086 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6086 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.0.0.19 - AVG Technologies)
Bing Bar (HKLM-x32\...\{16793295-2366-40F7-A045-A3E42A81365E}) (Version: 7.1.362.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom NetXtreme-I Netlink Driver and Management Installer (HKLM\...\{916302F3-4586-40B0-BAE6-06C1347DBCB6}) (Version: 16.2.3.1 - Broadcom Corporation)
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
CompleteView (HKLM\...\CompleteView) (Version: 4.3.0.88 - Salient Systems Corporation)
CryptoPrevent (HKLM-x32\...\{5C5B24E7-4694-4049-A222-CCE7D3FAC63F}_is1) (Version:  - Foolish IT LLC)
CV SpotLight 4.3.0.88 (HKLM-x32\...\CV SpotLight 4.3.0.88) (Version: 4.3.0.88 - Salient Systems Corporation)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.2.2321 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.2.3212 - CyberLink Corp.)
D2400 (HKLM-x32\...\{DA2E39F3-6ABB-415E-A0BF-CEEEF6E64A44}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
D2400_Help (HKLM-x32\...\{9521B818-19CE-4d28-8200-DD26133E19E6}) (Version: 90.0.235.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - Hewlett-Packard) Hidden
D-Fend Reloaded 1.3.6 (deinstall) (HKLM-x32\...\D-Fend Reloaded) (Version: 1.3.6 - Alexander Herzog)
DirectX for Managed Code Update (Summer 2004) (HKLM-x32\...\{E9E34215-82EF-4909-BE2F-F581F0DC9062}) (Version: 9.02.2904 - Microsoft) Hidden
dj_sf_ProductContext (HKLM-x32\...\{A3FBF944-11B9-4DA6-AA48-65F2DD548EE9}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
dj_sf_software (HKLM-x32\...\{EC0AEEE8-3D70-4792-B4D1-1BFBC7D8BEEB}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
dj_sf_software_req (HKLM-x32\...\{E68B0A8D-5FD5-4689-A5B6-155C01026BAC}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
EaseUS Data Recovery Wizard 8.0 (HKLM-x32\...\EaseUS Data Recovery Wizard 8.0_is1) (Version:  - EaseUS)
Energy Star (HKLM-x32\...\{FC0ADA4D-8FA5-4452-8AFF-F0A0BAC97EF7}) (Version: 1.0.9 - Hewlett-Packard Company)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.157 - Google Inc.)
Google Photos Backup (HKCU\...\Google Photos Backup) (Version: 1.1.0.239 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6710.2136 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Client Security Manager (HKLM\...\HPProtectTools) (Version: 8.3.1.1714 - Hewlett-Packard Company)
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Deskjet 3520 series Basic Device Software (HKLM\...\{A0A03B53-927D-4454-A456-CB0A72A4912F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Deskjet 3520 series Help (HKLM-x32\...\{C13E1F46-84FE-4D3B-8581-0F2F624C7EEC}) (Version: 27.0.0 - Hewlett Packard)
HP Deskjet 3520 series Setup Guide (HKLM-x32\...\{AEEDCEB7-00B8-4BE1-B492-AB04803D5F1E}) (Version: 27.0.0 - Hewlett Packard)
HP Deskjet Printer Driver Software 13.0 Rel. 1 (HKLM\...\{3CDDD063-7FC2-43A7-9EC0-B3F1E38C7649}) (Version: 13.0 - HP)
HP Device Access Manager (HKLM\...\{AD7F97D3-AB72-4A10-B56A-95EC21F854DE}) (Version: 8.2.0.11 - Hewlett-Packard Company)
HP File Sanitizer (HKLM-x32\...\{547607B0-3294-4ECA-8F5E-921404676CBB}) (Version: 8.4.13.1 - Hewlett-Packard Company)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3341 - HP Photo Creations Powered by RocketLife)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Setup (HKLM-x32\...\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15430.4033 - Hewlett-Packard Company)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP SoftPaq Download Manager (HKLM-x32\...\{49524B48-4FE9-4A62-A9FD-1F2258DF5489}) (Version: 3.4.12.0 - Hewlett-Packard Company)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Theft Recovery (HKLM-x32\...\InstallShield_{BAC712C6-4061-4C9F-AB58-A5C53E76704A}) (Version: 8.3.0.2 - Hewlett-Packard Company)
HP Trust Circles (HKLM-x32\...\HP Trust Circles) (Version: 8.3.6.16976 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{B6465A32-8BE9-4B38-ADC5-4B4BDDC10B0D}) (Version: 1.00.0001 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (HKLM-x32\...\{681B698F-C997-42C3-B184-B489C6CA24C9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (HKLM-x32\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HydraVision (HKLM-x32\...\{FE71C6A2-0A7A-FDAC-FBF5-1085D1C2ADD8}) (Version: 4.2.252.0 - Advanced Micro Devices, Inc.) Hidden
HyperMediaCenter (HKLM-x32\...\{6AE9A059-6372-435D-A5FE-0568A3B67F19}) (Version: 3.0 - )
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 8 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418045F0}) (Version: 8.0.450 - Oracle Corporation)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java SE Development Kit 8 Update 45 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180450}) (Version: 8.0.450.14 - Oracle Corporation)
KeePass Password Safe 2.26 (HKLM-x32\...\KeePassPasswordSafe2_is1) (Version: 2.26 - Dominik Reichl)
Learning Ally Link (HKLM-x32\...\{AC8776BB-DE40-4BEC-8042-07B25B739F72}) (Version: 2.0.0 - Learning Ally)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft Office on Demand Browser Add-ons (HKCU\...\Microsoft Office on Demand Browser Add-ons) (Version:  - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
No-IP DUC (HKLM-x32\...\NoIPDUC) (Version: 4.1.0 - Vitalwerks Internet Solutions LLC)
opensource (HKLM-x32\...\{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}) (Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Corporate Edition (HKLM-x32\...\PDF Complete) (Version: 4.1.50 - PDF Complete, Inc)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PX Profile Update (HKLM-x32\...\{C8FBAB98-1C3A-1E53-C981-9A0DE3D11B12}) (Version: 1.00.1. - AMD) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7004 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.5223 - CyberLink Corp.) Hidden
ROBLOX Player (HKLM-x32\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
ROBLOX Player for Lynn (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
ROBLOX Studio (HKLM-x32\...\{2922D6F1-2865-4EFA-97A9-94EEAB3AFA14}) (Version:  - ROBLOX Corporation)
ROBLOX Studio for Lynn (HKCU\...\{2922D6F1-2865-4EFA-97A9-94EEAB3AFA14}) (Version:  - ROBLOX Corporation)
Secunia PSI (3.0.0.10004) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.10004 - Secunia)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SmartWebPrinting (HKLM-x32\...\{DC635845-46D3-404B-BCB1-FC4A91091AFA}) (Version: 130.0.457.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sonos Controller (HKLM-x32\...\{7BBA9BF8-05DF-47D8-8880-82A9B99505B9}) (Version: 27.2.81200 - Sonos, Inc.)
SpyHunter 4 (HKLM-x32\...\SpyHunter) (Version: 4.19.13.4482 - Enigma Software Group, LLC)
Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-Packard) Hidden
TeamViewer 9 (HKLM-x32\...\TeamViewer 9) (Version: 9.0.38846 - TeamViewer)
Tevion External TV Tuner and Recorder BDA Drivers (HKLM-x32\...\TVEpaDrv) (Version:  - )
Tevion External TV Tuner and Recorder Device Utilities (HKLM-x32\...\{55D8440D-6577-46DC-9571-8E5E3046AC11}) (Version: 3.0.0.0 - )
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-Packard) Hidden
Unity Web Player (HKCU\...\UnityWebPlayer) (Version: 4.6.0f2 - Unity Technologies ApS)
UnloadSupport (HKLM-x32\...\{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}) (Version: 11.0.0 - Hewlett-Packard) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WD SmartWare (HKLM\...\{07179D37-D5FE-4373-90D9-A25B992EFB3E}) (Version: 1.4.5.5 - Western Digital)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Installer Clean Up (HKLM-x32\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
WinRAR 5.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)
WinZip 15.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240CF}) (Version: 15.0.10039 - WinZip Computing, S.L. )
Zip Motion Block Video codec (Remove Only) (HKLM-x32\...\ZMBV) (Version:  - DOSBox Team)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 75%
Total physical RAM: 3278.23 MB
Available physical RAM: 814.96 MB
Total Virtual: 6554.66 MB
Available Virtual: 3676.57 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:455.45 GB) (Free:309.31 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:10.11 GB) (Free:1.13 GB) NTFS
3 Drive e: () (Fixed) (Total:698.63 GB) (Free:628.05 GB) NTFS
5 Drive g: (HP_TOOLS) (Fixed) (Total:0.09 GB) (Free:0.08 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\LYNN-HP
 
Administrator            Guest                    Lynn                     
 
========================= Restore Points ==================================
 
31-08-2015 12:15:09 Windows Update
08-09-2015 02:12:55 Scheduled Checkpoint
09-09-2015 00:09:59 Windows Update


#8 Lmhteach

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Posted 08 September 2015 - 08:34 PM

This is the scan from 9/8  and came out clean.  I did a scan right after I suspected a virus.  Would you like the copy of that?  I did have some areas of concern on that one that I quarantined.
 
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 9/8/2015
Scan Time: 7:47 PM
Logfile: mbm scan 9-08.txt
Administrator: Yes
 
Version: 2.1.8.1057
Malware Database: v2015.09.08.07
Rootkit Database: v2015.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Lynn
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 470516
Time Elapsed: 33 min, 52 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#9 Broni

Broni

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Posted 08 September 2015 - 08:56 PM

Go ahead.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#10 Lmhteach

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Posted 08 September 2015 - 09:24 PM

Malwarebytes Anti-Rootkit BETA 1.09.2.1008
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17959
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED, G:\ DRIVE_FIXED
CPU speed: 3.194000 GHz
Memory total: 3437473792, free: 1350717440
 
Downloaded database version: v2015.09.08.07
Downloaded database version: v2015.08.16.01
Downloaded database version: v2015.08.28.02
=======================================
Initializing...
------------ Kernel report ------------
     09/08/2015 20:36:28
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_AuthenticAMD.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\amd_sata.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\amd_xata.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\avgloga.sys
\SystemRoot\system32\DRIVERS\avgidsha.sys
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\aswSnx.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\Windows\system32\drivers\avgtpx64.sys
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\avgtdia.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\aswRdr2.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\drivers\serial.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\CLVirtualDrive.sys
\SystemRoot\system32\drivers\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\drivers\amdxhc.sys
\SystemRoot\system32\drivers\USBD.SYS
\SystemRoot\system32\drivers\usbfilter.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\DRIVERS\usbohci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\serenum.sys
\SystemRoot\system32\drivers\parport.sys
\SystemRoot\system32\drivers\tpm.sys
\SystemRoot\system32\DRIVERS\b57nd60a.sys
\SystemRoot\system32\drivers\amdppm.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\rdpbus.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\amdiox64.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\drivers\amdhub30.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\AtihdW76.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\dc3d.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\NuidFltr.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_diskdump.sys
\SystemRoot\System32\Drivers\dump_amd_sata.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
\SystemRoot\system32\DRIVERS\appexDrv.sys
\SystemRoot\system32\drivers\aswStm.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\??\C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys
\SystemRoot\system32\drivers\aswHwid.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\IceKore.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\SystemRoot\system32\DRIVERS\asyncmac.sys
\SystemRoot\system32\DRIVERS\psi_mf_amd64.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\SystemRoot\system32\drivers\spsys.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.09.08.07
  rootkit: v2015.08.16.01
 
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 8FE5AF2C
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition is bootable
    Partition file system is NTFS
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 955148288
    Partition is not bootable
    Partition file system is NTFS
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 955355136  Numsec = 21202944
    Partition is bootable
    Partition file system is NTFS
 
    Partition 3 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 976558080  Numsec = 204800
    Partition is not bootable
    Partition file system is FAT32
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa80046b1060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80046b1b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80046b1060, DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8004434540, DeviceName: Unknown, DriverName: \Driver\amd_xata\
DevicePointer: 0xfffffa80044329c0, DeviceName: \Device\00000075\, DriverName: \Driver\amd_sata\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR1\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 8D858D85
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 1465127937
    Partition is bootable
    Partition file system is NTFS
 
    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
    Partition is not bootable
 
Disk Size: 750156374016 bytes
Sector size: 512 bytes
 
Done!
File "C:\ProgramData\AVAST Software\Avast\log\AvastSvc.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\AvastUI.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\CommChannel.Protocol.log" is compressed (flags = 1)
File "C:\ProgramData\AVAST Software\Avast\log\Grimefighter.log" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgcfg.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgemc.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgemc.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgidpagent.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgrs.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgrs.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgrs.log.3" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgrs.log.4" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgrs.log.5" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgrs.log.6" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgss.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgss.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgns.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgns.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgns.log.3" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgns.log.4" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgns.log.5" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgns.log.6" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgchjw.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgchjw.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgchjw.log.3" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgchjw.log.4" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgchjw.log.5" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgcore.log.1" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgcore.log.2" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgcore.log.3" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgcore.log.4" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgcore.log.5" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\avgcore.log.6" is compressed (flags = 1)
File "C:\Windows\System32\config\systemprofile\AppData\Local\Avg2015\log\lng.log.1" is compressed (flags = 1)
Scan finished
 
 
Malwarebytes Anti-Rootkit BETA 1.9.2.1008
www.malwarebytes.org
 
Database version:
  main:    v2015.09.08.07
  rootkit: v2015.08.16.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17959
Lynn :: LYNN-HP [administrator]
 
9/8/2015 8:36:40 PM
mbar-log-2015-09-08 (20-36-40).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 472200
Time elapsed: 40 minute(s), 15 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 


#11 Lmhteach

Lmhteach
  • Topic Starter

  • Members
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  • Local time:05:44 PM

Posted 08 September 2015 - 09:31 PM

and finally......

 

Rkill 2.8.2 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 09/08/2015 09:27:26 PM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\Lynn\Downloads\FSS.exe (PID: 7392) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
 * Reparse Point/Junctions Found (Most likely legitimate)!
 
     * C:\Windows\AppPatch\spbin => C:\PROGRA~2\SearchProtect\SearchProtect\bin [Dir]
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual
 
Searching for Missing Digital Signatures: 
 
 * C:\Windows\System32\termsrv.dll : 683,520 : 08/09/2015 11:09 AM : 9b40f8c21ce8cdd39c3b618af77986dc [NoSig]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.17514_none_ecc547376ae3a1a3\termsrv.dll : 680,960 : 11/20/2010 10:24 PM : 2e648163254233755035b46dd7b89123 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18540_none_eca0bf836affa9bb\termsrv.dll : 681,984 : 07/16/2014 09:07 PM : 4fc4c50985e5b840f4d72e57286887b8 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18637_none_ecb2935b6af13c52\termsrv.dll : 683,520 : 10/13/2014 09:13 PM : 008cd4ebfabcf78d0f19b3778492648c [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.22750_none_ed1f8e488425629d\termsrv.dll : 686,080 : 07/15/2014 10:23 PM : f4d7114060c034134a440846f411bb7f [Pos Repl]
 +-> C:\Windows\winsxs\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.22843_none_ed2d60f8841a8fd8\termsrv.dll : 686,592 : 10/13/2014 09:16 PM : 6a5b600ad0041e9af564de73b716f3d2 [Pos Repl]
 
 * C:\Windows\System32\drivers\usbuhci.sys : 30,720 : 01/19/2014 06:09 PM : 62069a34518bcf9c1fd9e74b3f6db7cd [NoSig]
 +-> C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_d5d6e7e900318837\usbuhci.sys : 30,720 : 11/26/2013 08:41 PM : dd253afc3bc6cba412342de60c3647f3 [Pos Repl]
 +-> C:\Windows\System32\DriverStore\FileRepository\usbport.inf_amd64_neutral_f935002f367d5bb0\usbuhci.sys : 30,720 : 07/13/2009 07:06 PM : 81fb2216d3a60d1284455d511797db3d [Pos Repl]
 +-> C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.17514_none_1be864e21a2d2b97\usbuhci.sys : 30,720 : 07/13/2009 07:06 PM : 81fb2216d3a60d1284455d511797db3d [Pos Repl]
 +-> C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.18328_none_1be17b8a1a31cc37\usbuhci.sys : 30,720 : 11/26/2013 08:41 PM : dd253afc3bc6cba412342de60c3647f3 [Pos Repl]
 +-> C:\Windows\winsxs\amd64_usbport.inf_31bf3856ad364e35_6.1.7601.22526_none_1c6919a73351367a\usbuhci.sys : 30,720 : 11/26/2013 08:42 PM : 2e682dce4319a90e02a327f8a427544a [Pos Repl]
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 09/08/2015 09:29:40 PM
Execution time: 0 hours(s), 2 minute(s), and 14 seconds(s)


#12 Lmhteach

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Posted 08 September 2015 - 09:38 PM

August malware information

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 8/23/2015
Scan Time: 9:31 PM
Logfile: mbm from August.txt
Administrator: Yes
 
Version: 2.01.6.1022
Malware Database: v2015.07.09.03
Rootkit Database: v2015.07.09.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Lynn
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 462596
Time Elapsed: 48 min, 47 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 6
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\LAYERS\SPVC32LDR, Quarantined, [8b2cd50a4248300675bfe1ac6b999a66], 
PUP.Optional.PortableWeatherApp.C, HKLM\SOFTWARE\WOW6432NODE\CAPHYON\ADVANCED INSTALLER\LZMA\{67E7E216-1173-4B30-BA9B-E737E032EFBB}\1.0.0.0, Quarantined, [f8bfbf20c4c63ef8f7a688ffdb291ce4], 
PUP.Optional.PortableWeatherApp.C, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{67E7E216-1173-4B30-BA9B-E737E032EFBB}, Quarantined, [a611c21d5a3096a0342c9b666f94ba46], 
PUP.Optional.PCTuner.C, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{D9153832-BD97-41FD-A4F3-A135E204B7A2}, Quarantined, [1f98a13e8802b08644008cfd24e006fa], 
PUP.Optional.PCTuner.C, HKU\S-1-5-21-2042515690-782354764-4064259432-1003\PCTUNER, Quarantined, [9a1d835c8109310549f97712798bc040], 
PUP.Optional.PCTuner.C, HKU\S-1-5-21-2042515690-782354764-4064259432-1003\SOFTWARE\TUNEUP COMPUTER\PCTuner, Quarantined, [e1d68a55d7b31125172c5c2d9f65ea16], 
 
Registry Values: 11
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\chrome.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130574388279229949, Quarantined, [c0f7df002c5e89ad80b3266762a2f60a]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\explorer.xxx|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130574388279229949, Quarantined, [9423e2fd54361620e64d652858ac7090]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\firefox.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130574388279229949, Quarantined, [14a3c21def9b4beb8ea5e9a481831be5]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\iexplore.exe|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130574388279229949, Quarantined, [8d2ab32c94f60f273102414cdc2819e7]
PUP.Optional.Trovi.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\APPCOMPATFLAGS\CUSTOM\LAYERS\SPVC32Ldr|{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb, 130574388279229949, Quarantined, [8b2cd50a4248300675bfe1ac6b999a66]
PUP.Optional.PortableWeatherApp.C, HKLM\SOFTWARE\WOW6432NODE\CAPHYON\ADVANCED INSTALLER\LZMA\{67E7E216-1173-4B30-BA9B-E737E032EFBB}\1.0.0.0|AI_ExePath, C:\Users\Lynn\AppData\Local\Temp\20731c4626184ff58357589422a9d0df1157\WeatherApp.exe, Quarantined, [f8bfbf20c4c63ef8f7a688ffdb291ce4]
PUP.Optional.PortableWeatherApp.C, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{67E7E216-1173-4B30-BA9B-E737E032EFBB}|InstallSource, C:\Users\Lynn\AppData\Roaming\Portable WeatherApp\WeatherApp 1.0.0.0\install\032EFBB\, Quarantined, [a611c21d5a3096a0342c9b666f94ba46]
PUP.Optional.PCTuner.C, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{D9153832-BD97-41FD-A4F3-A135E204B7A2}|Comments, This installer database contains the logic and data required to install PCTuner., Quarantined, [1f98a13e8802b08644008cfd24e006fa]
PUP.Optional.PCTuner.C, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{D9153832-BD97-41FD-A4F3-A135E204B7A2}|InstallSource, C:\Users\Lynn\AppData\Roaming\Tuneup computer\PCTuner 1.0.0.0\install\204B7A2\, Quarantined, [b007f2ed8cfe9a9cd96b7811cb390000]
PUP.Optional.PCTuner.C, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{D9153832-BD97-41FD-A4F3-A135E204B7A2}|DisplayName, PCTuner, Quarantined, [9423f0efa0ea70c6bb89890048bc41bf]
PUP.Optional.PCTuner.C, HKU\S-1-5-21-2042515690-782354764-4064259432-1003\PCTUNER|TasksEnteredFlag, FALSE, Quarantined, [9a1d835c8109310549f97712798bc040]
 
Registry Data: 0
(No malicious items detected)
 
Folders: 1
PUP.Optional.PCTuner.C, C:\Users\Lynn\AppData\Local\PCTuner1, Quarantined, [585f15ca3b4fbb7b094253a813ef39c7], 
 
Files: 3
RiskWare.Tool.HCK, C:\Users\Lynn\AppData\Local\Temp\Rar$EXa0.244\UniversalTermsrvPatch v 1.0b\UniversalTermsrvPatch-x64.exe, Quarantined, [f6c1ad326b1f51e5237d078ed130b64a], 
RiskWare.Tool.HCK, C:\Users\Lynn\AppData\Local\Temp\Rar$EXa0.244\UniversalTermsrvPatch v 1.0b\UniversalTermsrvPatch-x86.exe, Quarantined, [a116756a206aaf87366adfb6a55c27d9], 
RiskWare.Tool.HCK, C:\Users\Lynn\Downloads\UniversalTermsrvPatch-v-1.0b.zip, Quarantined, [6354db04fe8c1b1bb3ed286dc04110f0], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#13 Lmhteach

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Posted 08 September 2015 - 09:42 PM

I have a couple of questions:

 

What is a spoiler?

 

Is there a difference between copy/paste and the times you ask for me to post or attach?

 

Thank you for all of this!

Lynn



#14 Broni

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Posted 08 September 2015 - 09:52 PM

Don't worry about spoilers.

You can't attach files in this forum.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#15 Lmhteach

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Posted 09 September 2015 - 04:31 PM

When I turned my computer on to begin this next step, it says unable to connect to the Internet. Unidentified network. Public network. I am trying to fix that now.




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