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How to remove HKML\Software\Classes\CLSID? Is it a malware?


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27 replies to this topic

#16 FishyFish

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Posted 07 September 2015 - 09:08 PM

Your instruction asked for attaching the MBAM report but can't find the ATTACH button.  So, I just uploaded on sendspace



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#17 FishyFish

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Posted 07 September 2015 - 09:11 PM

Rkill 2.8.2 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 09/08/2015 10:10:04 AM in x64 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * No issues found.

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 09/08/2015 10:10:25 AM
Execution time: 0 hours(s), 0 minute(s), and 20 seconds(s)
 



#18 Broni

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Posted 07 September 2015 - 09:14 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#19 FishyFish

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Posted 07 September 2015 - 10:47 PM

hi there, so can you tell what the problem of my laptop is from those reports after the scan?  Thanks



#20 FishyFish

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Posted 07 September 2015 - 10:48 PM

oh, just got your new reply.  will do the scan. thanks



#21 FishyFish

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Posted 08 September 2015 - 12:10 AM

# AdwCleaner v5.006 - Logfile created 08/09/2015 at 13:05:33
# Updated 06/09/2015 by Xplode
# Database : 2015-08-31.2 [Local]
# Operating system : Windows 7 Professional Service Pack 1 (x64)
# Username : user - USER-PC
# Running from : C:\Users\user\Downloads\adwcleaner_5.006.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Classes\CLSID\{062D6B05-B83A-46DE-81AD-1750FB7C8DE5}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{92B0265C-B929-4D42-BA54-75AA39C99198}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{062D6B05-B83A-46DE-81AD-1750FB7C8DE5}
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{92B0265C-B929-4D42-BA54-75AA39C99198}

***** [ Web browsers ] *****


########## EOF - C:\AdwCleaner\AdwCleaner[S5].txt - [885 bytes] ##########
 



#22 FishyFish

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Posted 08 September 2015 - 12:22 AM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.0 (08.31.2015:1)
OS: Windows 7 Professional x64
Ran by user on 08/09/2015 週二 at 13:14:15.45
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully deleted: [Service] pcas [Reboot required]
Successfully deleted: [Service] secbizsrv [Reboot required]
Successfully deleted: [Service] tbsecsvc [Reboot required]



~~~ Tasks



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\aliim



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] C:\ProgramData\{262E20B8-6E20-4CEF-B1FD-D022AB1085F5}.dat
Successfully deleted: [File] C:\Users\user\Appdata\Local\google\chrome\user data\default\local storage\chrome-extension_gkojfkhlekighikafcpjkiklfbnlmeio_0.localstorage
Successfully deleted: [File] C:\Users\user\Appdata\Local\google\chrome\user data\default\local storage\chrome-extension_gkojfkhlekighikafcpjkiklfbnlmeio_0.localstorage-journal
Successfully deleted: [File] C:\Users\user\Appdata\Local\google\chrome\user data\default\local storage\hxxp_static.ak.facebook.com_0.localstorage
Successfully deleted: [File] C:\Users\user\Appdata\Local\google\chrome\user data\default\local storage\hxxp_static.ak.facebook.com_0.localstorage-journal
Successfully deleted: [File] C:\Users\user\Appdata\Local\google\chrome\user data\default\local storage\hxxp_www.superfish.com_0.localstorage
Successfully deleted: [File] C:\Users\user\Appdata\Local\google\chrome\user data\default\local storage\hxxp_www.superfish.com_0.localstorage-journal



~~~ Folders

Failed to delete: [Folder] C:\Program Files (x86)\trademanager
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0166E54A-93B2-4B8B-87EA-F9C7FA5804F9}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{017D5ECF-8AAD-4B2C-93B4-A51F662406D7}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{02943468-E888-4DF9-AD84-748C660A16CE}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{04097287-2B88-4F46-AB1F-176F39FA9D04}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{055CB74C-B245-41C2-85DE-6316032C9C33}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0629ECCC-5E10-404C-944D-C5C3622D6B0E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{069F900A-B53B-48E4-9E53-C3E9391EC1EE}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{06D7131C-AAD4-405D-A293-E241760683C6}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{071D2B21-2E6D-41AA-A141-899F83AF8D58}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{07674A6A-D513-48B1-9B2B-4E20552D741D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{09906B94-CACC-4AF2-A436-4BB26CBC4A8E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0A36D6D8-4B3F-4046-8DEC-05AFE9339991}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0A9C61ED-CF4D-4A65-9C01-16CA8A92CA69}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0B1AA39F-B048-4A54-836F-2D614C1CDD5A}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0B64409B-E0A6-4A99-8625-7147CD3472B2}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0C486E4B-0C6B-4690-8FE4-2ED11D6E27BA}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0CD3AEB1-50A6-454C-BAA4-56BE248742CC}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0D8D6D03-9D47-46BB-BFF3-8A141391AB65}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0E574882-20BC-4AF1-B106-A1F05138E562}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0E5A875C-00C1-4E87-A3F8-3209D81210E6}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0EEB7ECC-992F-4282-AF6E-F0448890361D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0FDF6F7F-CF06-4BC3-967B-67B14C274004}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{0FFB1299-92D0-4E26-AFD5-B9B6041E91EE}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1020C312-F57D-4F60-AC42-6DF5679865D8}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1064405F-02BB-41E5-A77E-E377F6C2A2CF}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{112D2578-F2E4-4601-982A-77F6EEDB3E56}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{11DDE95A-C0FB-46D7-ADC3-CDB107E17CDF}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{126DC60D-F662-4AB9-851C-F23DF2B5B011}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{14AC4C3A-D731-4240-B95C-4982A74495BD}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{15ABFF30-8728-47B3-8880-7D3CDF890B3B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1623307F-28F5-46E1-869B-0EC5DB991A43}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{16574DC5-784C-4724-ADE3-A16FFAA79B2E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{167AA100-6CDD-4EC2-9887-4E26D5C647FD}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{16BA301D-D87C-4028-8073-563FFAF5535B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{16BBBCDC-2B0F-4976-AE64-C9F7EDFB142E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{16DE49D4-F4B3-4E45-BDCA-B0B138171DAB}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{177F886E-7372-4002-86BB-556E0D3B7DEF}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{179159AE-3559-4671-9030-9B30687806D7}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{17AFCCB1-E9C8-4A26-9DCD-C6BBF58D894B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1835341F-E626-43F7-AB43-E5731B5EA2AD}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{187895C0-29CD-4CFA-BD01-B9FA7719760D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{18C60B26-38DB-4FEF-A165-D4E82198DAA1}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1977E5A4-DD5F-433A-AC6C-94A6D278B926}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{19AA6301-7E55-4B69-8928-49F0F503D65E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{19D8A662-9814-44C5-9241-0EC68AA2ADAA}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1A4F924A-2B8B-415F-87DD-A96CEFF94424}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1B48DBBF-D018-4C32-B9EF-98395B6F930C}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1B7AB537-2B45-4E9F-A2E9-7DE34D2DD3FA}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1CA66423-D0A5-490A-8215-BF2D9EA9530F}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1D3B132B-46B8-4982-8320-62E023044C75}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1E37A1D7-6ECA-4EC4-B2C3-98C16249A8EF}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1E763280-875A-485F-9DF2-C5185B9FBE50}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1FB01A46-FDC6-4E18-997F-ECAFB51728E4}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{1FD1DAD4-D38B-4745-9A4F-FE8942E0D6F1}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2004C585-079E-42D0-8EDD-04DAA1CB5CDE}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2315AC52-6E79-43C7-A253-F2FDF3A54028}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{234A4168-F88B-4127-AEAD-01C2AAA64E48}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{23DBB078-47D4-47B6-8014-E51415379FEB}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{24598C12-7692-42E4-9D8D-55B9B5929A67}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{24D63BFF-B766-41B2-8E2E-1F22353B0F17}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{255353E0-A2A8-4956-BDD2-1CFD9F2278F8}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{257C4F46-78BD-4A56-A11D-73D9166A0A15}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{25B4EF09-AB28-495C-B26D-29E820E54B70}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2612E112-07C9-4D6F-91BC-81A143E8D709}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{26D30FF8-DBD0-458C-B6F3-486BC71ABE45}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{26EF6982-E208-44C9-A236-0170A49B518A}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{27F5151E-5107-4721-9577-7F29873F1EEA}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{28156EAA-443C-4112-85F7-73F99110EB69}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{29A27BB6-2752-41E9-B1F8-FA34F87F0EAD}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2A1DC53E-0516-438C-ACBD-085A3EC82811}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2B46C8BF-DD60-4986-BAE8-5423B392C12A}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2B6103CE-F00E-4206-9EC7-2BF9C37549C4}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2CF264A0-D486-4FEC-86FE-4F26C94BD3FF}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2E5E6EE8-1C35-4635-A808-B35B7333EB99}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2F923D33-899A-4CBC-96FA-F9F1A683A054}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{2FBEBCCA-F02F-43BD-A6CA-E5C432D7F65A}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{314E8AB9-F2ED-4D22-A614-00D239AF9C62}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3195D9E3-A123-401B-8C90-41995A09D6AE}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3217BCA3-5A00-437C-8B46-E8A2C58A8878}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{32744613-3A30-4CF2-A83F-B68807A3890B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{33CCCE23-3D3C-4D57-9714-F4CFFC205AD3}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{33E53787-CF5D-4915-8C56-5AAB1BC94C20}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{37074803-CCC7-4437-821F-63C5AB5C5111}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{374D6455-D4D4-4BA9-98ED-8041C08C617F}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{375CA1C5-124B-4142-A802-79940C2BF88B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3807AB74-B1C2-4D98-956E-94CD07F29B6F}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{39AC455A-19BF-4B5C-B0B7-729F896D4059}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3B6E4436-BB1E-494B-BAE3-C54E8AA76466}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3BDF34F6-4F46-4836-89F5-DA1D1C757E3A}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3C0548B6-BD11-4DE3-B8B7-B65CCD0B8876}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3C44ACBD-35D0-489C-B959-E8C4D0D93486}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3CC4760A-9BC8-485D-B3BA-5FD37EA74CCA}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3CDA6E13-D4F0-499D-AFA7-435B5D42E4B1}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3E29AFC6-BE10-4BCE-8815-3D37A2AC865D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3E7EC28D-31CA-4502-B410-971973F9C25D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3ED0E8D0-DAAD-4685-BC3F-C31540EC7E8E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3ED6061E-A50A-4FBF-BB18-94006AD23880}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3EE4311A-394D-44D6-A372-D4EF66DDB869}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3FA848B8-FD40-4E33-BAE8-235C458EE1C4}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{3FDB5358-ACF4-4A3D-9E5C-283AB1E50014}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{40C2D41C-DEBA-4E3F-8869-AB811C4039C0}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{40C7ABDC-BE93-4465-8D0F-C344B726E304}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{4104E84F-D4EE-4B2C-969D-0D0432CA5810}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{41A3E262-1CA3-414A-B7BF-F1059FA58DDA}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{41C19BC0-41AB-40A6-860F-0B8A544E8C20}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{42F16AB7-99B5-4E41-918D-F84782C6FEC1}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{4316CB57-4617-44F8-9D1C-7FD10E977E98}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{434F5AF8-A7E8-491A-ACB9-5A75D199A1A8}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{4362960F-A9F3-48CA-A8A4-91DAE2D858E9}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{437477AF-C414-497F-AAE7-897EE629B7A6}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{439E9B62-5138-4A41-8650-26A38964A3E8}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{440F9BC2-DB50-4FF2-B9DB-7A2D40996431}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{454AEC91-6E25-464A-8F29-E29E7D68D044}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{4579BD48-F294-46E8-A33C-7928C8F85E6B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{4AAC293B-A0F3-4EFF-B7B1-219897A93024}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{4B5642E3-9B64-4FD8-93A2-3CE6820E55B3}
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Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{C7B89326-3819-4A40-9503-BC77161B4326}
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Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D4C2FE5E-A39E-4AEB-8DA5-F843168DB9B0}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D4CB6A71-FFB1-44D1-8511-4133D841C075}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D4DD8E4E-17CC-4FE8-B331-86967C6ED81F}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D569C965-363D-4BB8-AA5F-BC96FDAA40EE}
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Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D5FCC70F-FC80-4350-A80A-C89EA7AA3A9D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D5FD59E0-D35E-4A60-95F0-0503311D34BA}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D61DA70F-7FC0-40F4-A734-56A155834B86}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D633BEC9-A6D6-429B-8F07-DEF11005A4A5}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D64F3FCC-345A-452E-8813-F150F8CDF5FF}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D666E77C-E3C0-4282-8617-111E69CB4ADB}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D69CCB3E-A28C-4394-BB81-E4E50B9B356D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D8E5DB39-CA1C-4E52-9C4F-806DE4AA5607}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D96F2994-67BB-420E-A635-2F79BE69031F}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{D9A947BD-6295-441C-AF37-A93F9DE778E8}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DABE9AC5-975B-4020-AC2B-773D10C27A00}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DB27A164-7CBB-474C-8384-75823C6A286E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DC84701B-6A95-4C0D-A3F2-E0A152F9A8C9}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DD36105A-02C0-43A1-9169-ACF224B3B797}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DE0DB535-187F-469B-AE93-5E2981661857}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DEA0F05D-E913-4A5D-99EB-6B5AFE5B9D19}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DEACE929-FF77-4544-8126-2213FF446E02}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DF6806E8-AA5F-4AEF-AB3A-B7B4EA4B1E61}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{DFC6514F-959B-49C6-A60E-4A2762DCBE72}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E0405AEC-FFB9-4941-A358-5EF087A4F25C}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E0B8A111-87A1-4BE1-A979-EA370FA0BD6C}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E434A6DD-8AC3-46A6-9374-B651A054D945}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E4AC5949-62D7-4742-B63D-50DBE7026E38}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E4AEFC60-841A-4F14-BE6F-78F3C956B2D2}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E512D9E8-5D55-40C8-BCEE-1D7B0F2A3111}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E536AE55-6DCF-4BD4-BAB3-083246366EB4}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E61D09D3-D50B-4B63-8E04-C0664C8DFBD2}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E6223B49-F36B-4426-90C7-E69D57EB0A67}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E6B81D18-553B-45B2-BEB6-B52D1BFA4696}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E6DD1FF3-6844-4834-BDC0-C93BD61D33F9}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E76EF4E1-881C-40A1-8A8D-A8A92C6ACB3B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E7B25C7D-76B8-4467-859C-97594B47EF5B}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E8946829-45F4-4F17-9572-51ABCE0385B1}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E8BF892C-155E-432D-9EF1-61CE04BA2DE9}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{E9C73B9D-EEAA-42AC-9E89-7850FF607F30}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EA81594E-1F3A-4900-82C1-8F34BAFD2845}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EAED9499-B38C-4178-9F3C-0E0E37C7A9A0}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EB259B08-5DF8-417C-8DAA-63E5E4B030B4}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EB28E223-CEBE-4D7D-91D7-42CCB44234C6}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EB62EA14-0F0F-4231-9D27-E5D91F708960}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EC2306CA-2E3F-42DB-B557-2659F42451C7}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EE51E52F-00B8-4B3C-9F49-56BF10956D7F}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EE5DA960-EACB-486E-A907-0B0C3DA68C33}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{EF1F647D-CA54-40EC-ABA6-D7F5C3B320C9}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F053819F-F94D-4803-8CB5-2EC1D1A614F0}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F1CF1DC4-AAEB-4C4E-93A3-23164C40B5FF}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F23631E4-E86D-44C9-AFCE-C2D82080BD9E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F2D7CBE7-D887-4BEB-9180-D50F073DAD0F}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F3F22545-D7DB-45D1-98FA-3F41D046756A}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F42AF796-E4DF-4F35-951B-5F020E8FF84C}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F6C940B2-1595-4D11-8018-9F3453F118D1}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F8ABD85F-8B26-4D06-B919-A573875FD98D}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{F98F8457-251E-43AF-B935-17DC4648DF17}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{FA4B980C-CA4C-40E4-99A1-35804AAC2056}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{FA76579B-AD32-421F-8C6E-CA4AEFEA5778}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{FBC6970A-3A85-4CEC-87E9-D5FFDB2E91ED}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{FE840B8E-7B96-4235-B72F-F26D6D75EF47}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{FEEDB4AC-11D8-41D8-82A3-BA5765CDB99E}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{FF2B35D4-BE67-48DE-9FE6-824F544517A3}
Successfully deleted: [Empty Folder] C:\Users\user\Appdata\Local\{FFBC8D6B-9282-41CB-B73D-CB09E57C31CC}
Successfully deleted: [Folder] C:\Program Files (x86)\alipay
Successfully deleted: [Folder] C:\Program Files (x86)\taobaoprotect
Successfully deleted: [Folder] C:\ProgramData\alipay
Successfully deleted: [Folder] C:\Users\user\AppData\Roaming\taobaoprotect
Successfully deleted: [Folder] C:\Windows\SysWOW64\ai_recyclebin



~~~ FireFox

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alibaba.com/nptrademanager;version=1.0
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alibaba.com/npwangwang;version=1.0
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alipay.com/npalicert
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alipay.com/npalidcp
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alipay.com/npaliedit
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alipay.com/npaliinethealth
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alipay.com/npalisecctrl
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@alipay.com/npcombrg701,version=1.0.2011.701
Successfully deleted the following from C:\Users\user\AppData\Roaming\mozilla\firefox\profiles\jj19ohpg.default\prefs.js

user_pref(browser.search.searchengine.desc, this is my first firefox searchEngine);
user_pref(browser.search.searchengine.ptid, amt);
user_pref(browser.search.searchengine.uid, ADATAXXM11X128GB_1202854707002542);
Emptied folder: C:\Users\user\AppData\Roaming\mozilla\firefox\profiles\jj19ohpg.default\minidumps [38 files]



~~~ Chrome

Successfully deleted: [Folder] C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Extensions\gkojfkhlekighikafcpjkiklfbnlmeio

[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
gkojfkhlekighikafcpjkiklfbnlmeio

[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
  gkojfkhlekighikafcpjkiklfbnlmeio
]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 08/09/2015 週二 at 13:21:54.02
End of JRT log



#23 FishyFish

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Posted 08 September 2015 - 12:40 AM

I can't complete the installation of Sophos Virus Removal Tool - got a message of 'Error 1606. Could not access network location data' during the process.  So what to do now? Thanks.



#24 Broni

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Posted 08 September 2015 - 06:34 PM

Run this instead...

 

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

 


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#25 FishyFish

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Posted 09 September 2015 - 09:49 PM

C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\amchromium.exe.vir    a variant of Win32/Techsnab.Z potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\amchromium64.exe.vir    a variant of Win64/Techsnab.B potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\default.filter.vir    Win32/Techsnab.V potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\gtrsecure.exe.vir    a variant of Win32/Techsnab.Z potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\itweb.dll.vir    a variant of Win32/Techsnab.V potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\itweb64.dll.vir    a variant of Win64/Techsnab.B potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\ssff.exe.vir    a variant of Win32/Techsnab.Z potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Gamma Task Menager\ssie.dll.vir    Win32/Techsnab.V potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\users\user\AppData\Local\TB\APISupport\APISupport.old.vir    a variant of Win32/Conduit.SearchProtect.P potentially unwanted application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\users\user\AppData\Roaming\Mozilla\Firefox\Profiles\jj19ohpg.default\Extensions\defsearchp@gmail.com\chrome\content\jquery-2.1.0.min.js.vir    Win32/Toolbar.TNT2.I potentially unwanted application    cleaned by deleting - quarantined
C:\Users\user\AppData\Local\Opera Software\Opera Stable\Cache\f_000002    HTML/ScrInject.B.Gen virus    deleted - quarantined
 



#26 Broni

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Posted 09 September 2015 - 10:24 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.


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#27 FishyFish

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Posted 11 September 2015 - 12:43 AM

Thanks for cleaning my laptop and I learnt what I should do and shouldn't do for security wise in the future.  However, my computer still keeps crashing with the same popup message of Windows Explorer has stopped working and the restarting every 5-10 secs when opening files.  At least I know it's not caused by the virus & malware with the crash.  It's just some other problems.  As I need to have my laptop fixed urgently, I've just reinstalled the Windows & Office with the original default setting which is all ok now.

 

Thanks very much for your kind help anyhow.

 

Cheers,



#28 Broni

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Posted 11 September 2015 - 10:05 AM

You're very welcome p22002759.gif


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