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LaSuperba


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#1 FourPart

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Posted 06 September 2015 - 05:40 PM

It appears that following my previous problems with my home page being hijacked by My Star / My Search, as solved (?) in another thread, I have now fallen prey to the dreaded LaSuperba "Shopping Assistant" (some shopping assistant - it makes it impossible to do any online shopping by totally obliterating the checkout sections) Malware.

 

I suspect it is integral in the same problem that I am also getting random ad pages opening as well.

 

I have obviously been through all the usual stages of checking to Uninstall associated programs - there are none.  Same with the AddOns (FireFox) - none.  Scanned with MalWareBytes, and a host of others (avoiding SpyHunter & Hitman Pro, of course).  Minor problems were found & fixed along the way, but ultimately, all to no avail.

 

I am pasting below my latest log of ADWCleaner, run in Safe Mode:

 

 

# AdwCleaner v5.004 - Logfile created 06/09/2015 at 23:21:39
# Updated 26/08/2015 by Xplode
# Database : 2015-08-20.1 [Local]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Jerry 2 - JERRYS-BABY
# Running from : C:\Users\Jerry 2\Desktop\Utilities\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\ProgramData\SparkTrust
[-] Folder Deleted : C:\Users\Jerry 2\AppData\Roaming\SparkTrust

***** [ Files ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SYSTEM\CurrentControlSet\Control\Class\{0014298C-A9BA-440D-AAA8-AD12C7010EE5}
[-] Key Deleted : HKLM\SYSTEM\CurrentControlSet\Control\Class\{181A06EA-B82C-47DE-B851-E20FD0E1CC7D}
[-] Data Restored : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs]

***** [ Web browsers ] *****


*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C6].txt - [1051 bytes] ##########
 


Edited by Chris Cosgrove, 06 September 2015 - 06:08 PM.
Moved from Win 7 to 'Am I infected?'


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#2 buddy215

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Posted 07 September 2015 - 06:57 AM

Why did you run AdwCleaner in safe mode....are you unable to run programs in regular mode?

 

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here 
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

 

download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 FourPart

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Posted 08 September 2015 - 04:51 AM

Hi.  Apologies for taking so long to get back to you.  It's been hectic in the land of FourPartopia.

 

Anyway, in the meantime, before having received your reply, in desperation I went through the C drive, removing any folders I didn't recognise & somewhere along the line I must have done something right, because the problem stopped.  Chances are that somehow I had just 'damaged' the program, so as to disable it from starting, rather than getting rid of it properly, but despite this, I was then able to follow the other steps you gave.  The ESET was amazing, cleaning out about 250 affected flies - most of which seemed to be in the ADWCleaner Quarantine section, and on running it through a 2nd time it found nothing which, of course, is how it should be.

 

It's curious that MalwareBytes kept finding 87 'threats', but always reported "0 Threats Removed", whereas ESET found about 250 & removed them all.

 

Thanks for your help, though.  Although I was able to disable the thing, you've helped in cleaning the remaining junk & so far everything's working fine.

So far so good, and thanks for your help.

 

Incidentally - I was looking for a "Donate" option, but couldn't find one.  If you don't have one I suggest you include one.  You sure deserve it.



#4 buddy215

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Posted 08 September 2015 - 05:32 AM

I would like to see the MBAM log. Please rerun and be sure you update it before running a scan. Follow the directions below.

 

  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

No donation required but thanks...you're welcome.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#5 FourPart

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Posted 08 September 2015 - 09:49 AM

That made the difference.  Once that had been ticked the next scan found them, quarantined & cleaned them all & I was able to remove them all from History.

 

Current Log...

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 08/09/2015
Scan Time: 14:09
Logfile: MBAM.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.09.08.03
Rootkit Database: v2015.08.16.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Jerry 2

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 445527
Time Elapsed: 21 min, 13 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)



#6 buddy215

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Posted 08 September 2015 - 10:49 AM

Okay....is the computer running up to par...any problems especially with search misdirects, ads, etc?


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#7 FourPart

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Posted 08 September 2015 - 10:53 AM

Absolutely - so far, so good. :-)



#8 buddy215

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Posted 08 September 2015 - 11:02 AM

Good...happy surfin'....if you see the Witch...say hello for me...


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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