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Ibm00005.dll Error On Startup, And Constant Freezing While Online


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3 replies to this topic

#1 ETP

ETP

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Posted 16 July 2006 - 02:10 AM

Hopefully you can help me out, ive run all the suggested scans, still getting the errors and my ie constantly freezes up on me.

Logfile of HijackThis v1.99.1
Scan saved at 02:57:47, on 16/07/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SCARDSVR.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\COMPAQ\DIGITAL DASHBOARD\CPQMLDET.EXE
C:\COMPAQ\EAKDRV\STARTDRV.EXE
C:\COMPAQ\EAKDRV\EAKDRV.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WND.EXE
C:\WINDOWS\SVAHOST.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP SHARE-TO-WEB\HPGS2WNF.EXE
C:\COMPAQ\EAKDRV\EAUSBKBD.EXE
C:\KODAK PICTURE TRANSFER SOFTWARE\PTS.EXE
C:\PROGRAM FILES\ULTIMATEZIP\UZQKST.EXE
C:\PROGRAM FILES\SYMPATICO\ACCESS MANAGER\APP\ENTERNET.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redire...C01&lc=1009
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.sympatico.ca/iesearchpane.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.presario.net/scripts/redirec...C01&lc=1009
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 82.233.19.69:8080
N1 - Netscape 4: user_pref("browser.startup.homepage", "www1.sympatico.ca"); (C:\Program Files\Netscape\Users\mere13@sympatico.ca\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [WCOLOREAL] C:\Program Files\COMPAQ\COLOREAL\COLOREAL.EXE
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Digital Dashboard] C:\Program Files\Compaq\Digital Dashboard\CPQMLDET.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Onlune Sarvice] C:\WINDOWS\sachost.exe
O4 - HKLM\..\Run: [Sastem Restore] C:\WINDOWS\svahost.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [ScardSvr] C:\WINDOWS\SYSTEM\ScardSvr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [KB918547] C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: KODAK Picture Transfer Software.lnk = C:\KODAK Picture Transfer Software\pts.exe
O4 - Startup: UltimateZip Quick Start.lnk = C:\Program Files\UltimateZip\uzqkst.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZNxmk571DVCA
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_07\BIN\SSV.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRAM FILES\JAVA\JRE1.5.0_07\BIN\SSV.DLL
O12 - Plugin for .swf: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npswf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sympatico.ca/homepage.html
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: Multiline Slots by pogo - http://game1.pogo.com/applet-6.6.4.21/mlsl...slots-en_US.cab
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.com/applet-6.5.4.27/worl...class-en_US.cab
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.6.1.37/peaks/peaks-en_US.cab
O16 - DPF: Lost Temple Poker by pogo - http://game1.pogo.com/applet-6.6.2.35/mhpo...poker-en_US.cab
O16 - DPF: Shuffle Bump by pogo - http://game1.pogo.com/applet-6.6.1.29/puck/puck-en_US.cab
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.6.2.21/mahj...hjong-en_US.cab
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.6.4.21/lott...ottso-en_US.cab
O16 - DPF: Poppit by pogo - http://game1.pogo.com/applet-6.6.2.21/popp...ppit2-en_US.cab
O16 - DPF: Bowling by pogo - http://game1.pogo.com/applet-6.6.4.21/bowl...wling-en_US.cab

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#2 agrarianmonk

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Posted 18 July 2006 - 12:55 AM

Hi,

Welcome to BleepingComputer. I will be more than happy to help you work on your problems.
Please give me some time to review your log as this can be a lengthy process. As soon as a BleepingComputer Staff Expert reviews my fix, I will post it for you.
In the mean time, if any problems occur. Please let me know.
Please only use this topic to reply to. Do not start another thread.
The fixes we will use are specific to your problems and should only be used for this issue on this machine.
If you’re unsure of anything at all please stop and ask!
agrarianmonk

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Requests for help via PM will be ignored. Please post on the forums instead :)
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#3 agrarianmonk

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Posted 18 July 2006 - 09:48 AM

One or more of the identified infections is a backdoor trojan.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the Trojans may be identified and can be killed, because of their backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

However, if you do not have the resources to reinstall your computer and would like me to attempt to clean it, I will be happy to do so.

Should you have any questions, please feel free to ask.

Please let us know what you have decided to do in your next post.

******************************

If you are interested in cleaning your computer, please follow these instructions:


Please install an antivirus and firewall first, because it doesn't make any sense to remove malware from your system if no scanner is preventing them from reinfecting your computer.

AVG Anti-Virus, Avira OR Avast Home Edition are good FREE antivirus scanners.
After installing ONE antivirus program, download the latest signatures, and do a full system scan.

Without a firewall your computer is susceptible to being hacked and taken over:
Kerio Personal Firewall OR ZoneAlarm are good FREE firewalls.

Read Understanding and using firewalls to learn more about using firewalls

VERY IMPORTANT: Never install more than ONE antivirus scanner and firewall on your system! Several together can give problems and decrease their reliability and effectiveness!


*************************

Please run a GMER Rootkit scan:

Download GMER's application from here:
http://www.gmer.net/gmer.zip

Unzip it and start the GMER.exe
Click the Rootkit tab and click the Scan button.

Once done, click the Copy button.
This will copy the results to your clipboard.
Paste the results in your next reply.

Warning ! Please, do not select the "Show all" checkbox during the scan.

If you're having problems with running GMER.exe, try it in safe mode.
This tools works in safe mode. Other rootkitrevealers don't.


*************************

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

*************************

In your next post, please include
  • new hijackthis log
  • uninstall list
  • gmer log
*You may need to use separate posts to ensure that the logs don't get cut off!
agrarianmonk

Posted Image

Requests for help via PM will be ignored. Please post on the forums instead :)
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#4 agrarianmonk

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Posted 29 July 2006 - 01:29 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member with address of this thread. This applies only to the original topic starter. Everyone else please begin a New Topic.
agrarianmonk

Posted Image

Requests for help via PM will be ignored. Please post on the forums instead :)
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!




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