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Internet connection is slow


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22 replies to this topic

#1 Pat(rick)

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Posted 05 September 2015 - 07:06 PM

Hi, I don't know if it's me or my ISP that is slow.

 

How do I check what slow down my internet connection?

 

Since I'm on Windows 10, I notice my connection is slower than before...



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#2 pistol22cal

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Posted 05 September 2015 - 07:10 PM

https://www.speedtest.net and tell use what it says after testing 


Edited by pistol22cal, 05 September 2015 - 07:10 PM.

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#3 Pat(rick)

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Posted 05 September 2015 - 07:31 PM

Download Speed: 18.71 Mbps
Upload Speed: 3.39 Mbps
 

Is that bad?



#4 pistol22cal

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Posted 05 September 2015 - 08:08 PM

About 3 times faster than what I have so its not your ISP


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#5 Drew1903

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Posted 05 September 2015 - 08:27 PM

Download Speed: 18.71 Mbps
Upload Speed: 3.39 Mbps
 

Is that bad?

Pat,

 

What level of service do you have?  How many mbps is it supposed to be?  20?  Are you saying this because web sites seem to be slower to load that they were?
 


Edited by Drew1903, 05 September 2015 - 08:27 PM.


#6 dannyboy950

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Posted 05 September 2015 - 08:51 PM

There is a free app for win 10 that measuers your network speed. I found it a few minutes ago.


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#7 friendlycomputerguru

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Posted 06 September 2015 - 04:18 PM

A download speed of 18Mb is definitely not the problem. Are there any other computers on the network? How is their speed?



#8 dannyboy950

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Posted 06 September 2015 - 04:31 PM

My test was net delay62MS upload 0.35 mbps ; down load 0.79 mbps not real great for a brand new DSL connection.

As far as I am concerned.


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#9 Drew1903

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Posted 06 September 2015 - 04:45 PM

My test was net delay62MS upload 0.35 mbps ; down load 0.79 mbps not real great for a brand new DSL connection.

As far as I am concerned.

Has nothing to do w/ how new it is.  What level of service are you supposed to have?  What plan have you purchased?
For example I know mine is supposed to be 60mbps.

What results does a ping give you?  That would be meaningful, also..
 



#10 pistol22cal

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Posted 06 September 2015 - 04:56 PM

Jitter is important also

 

But I digress 

 

Even on my 7Mb connection - 3 phones - Computers - 2 Tablets we can all watch youtube no problem.

 

So, we will need more info. 

 

Perhaps its malware related - I would download and run https://www.malwarebytes.org/antimalware/ 


Edited by pistol22cal, 06 September 2015 - 04:56 PM.

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#11 Pat(rick)

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Posted 06 September 2015 - 05:16 PM

Website are loading fast.

 

But when I play a game, it's slower and it uses port 7777.

 

Today it's all fast again. Yesterday, slow.


Edited by Pat(rick), 06 September 2015 - 05:17 PM.


#12 dannyboy950

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Posted 06 September 2015 - 05:45 PM

In my case the paper work says a 768 kbps connection. I ran the numbers thru an online converter that seems a bit slow. Dsl with a wireless modem. I may have them come back out next week and check the line. These are old phone lines and you plug the modem into an existing jack.

The line from the jack to the junction box is new but the old drop wireing is 20 yrs old LOL.


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#13 pistol22cal

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Posted 06 September 2015 - 05:46 PM

If you know the IP address of the server you are trying to connect to ingame you can run the following command in command prompt

 

ping -t "your servers ip address here minus the quotations" 


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#14 pistol22cal

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Posted 06 September 2015 - 05:49 PM

In my case the paper work says a 768 kbps connection. I ran the numbers thru an online converter that seems a bit slow. Dsl with a wireless modem. I may have them come back out next week and check the line. These are old phone lines and you plug the modem into an existing jack.

The line from the jack to the junction box is new but the old drop wireing is 20 yrs old

 

768 is dialup in this day and age 


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#15 Drew1903

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Posted 06 September 2015 - 06:11 PM

Ok, NOW we are getting to the heart of the problem.  Albeit, the wiring may be old but, more to point, you might consider a different type of service.  Suggest cable internet service of @ least 20Mbps (notice that's not kbps).  The cause IS a very slow Internet connection... not, the machine or the OS.  The other person is right comparing it to dial-up.


Edited by Drew1903, 06 September 2015 - 06:11 PM.





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