Hello. I have a Toshiba l505-s 5988 that I recently upgraded from windows 8 to windows 10 with no issues. Everything has worked fine. Suddenly yesterday my sound stopped working. The sound bars show there's sound playing, but there isn't. No it isnt muted anywhere. I have ran Microsoft's troubleshooter, but it finds no problem. I tried system restoring, but it still didn't fix it. I have uninstalled all audio drivers (2 drivers under AUDIO- microphone, speakers + 1 alternate "stereo mix"; 1 under SOUND/VIDEO; 1 under SYSTEM DEVICES "High Def Audio Controller") & tried even installing them straight from Toshiba's support site & from Realteks support site. By default it shows 1component under " playback", 2 components under " recording" so I've tried every combination of defaults & which is disabled, and only get the same result. I've had this same odd thing happen 1 other time a few years ago with I think my old hp laptop (possibly this one instead), and I know I tried so many billion of weird things that I do not remember at all what fixed it. Could anybody PLEASE help?
P.S. Headphone jack has never worked so I cannot try it. Also laptop stays stationary so nothing internal should have came loose
SUMMARY OF WHAT IVE TRIED
- Isnt muted
- microsoft troubleshooter found no problem
- system restore didn't fix it
- updated drivers (which had no updates)
- uninstalled drivers & reinstalled from Toshiba & from Realtek
- tried disabling & making default each Playback & Recording combo
- Posted on Toshiba Community Forums, no help
Thank you for your time any assistance!