SysnativeFileCollectionApp.zip 1.8MB 5 downloads
PerfmonReport.zip 159.57KB 1 downloads
Windows 7 Home Pemium
Toshiba laptop Satellite L675D
Processor: AMD Athlon II P340 Dual Core GHz
RAM: 4.00 GB
System: 64-bit OS
I am hoping someone can help me with my Dad's laptop. I ran through some steps thinking he had Malware. When running Sophos Virus Removal Tool I got the 2nd blue screen. Below are the steps I have taken so far.
2. Temporary File Cleaner
4. Junkware Removal Tool
5. Sophos Virus Removal Tool - Blue screen killed this after running for 16 hours
Thanks in advance. Please let me know if I did not provide the correct information.
Edited by ddstarrk, 05 September 2015 - 02:51 PM.