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usb3 drive not recognized by Windows 10


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#1 ruggb

ruggb

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Posted 04 September 2015 - 05:55 PM

HP elitebook 8540w
Windows 10 (64-bit)

I almost have a complete system under W10 - no thanks to HP.............

 

When I plug a USB3 flash drive into either USB3 port the message is Windows does not recognize it.

If I plug the same drive into another computer USB3 port everything is fine.

If I partially plug the drive in so that it only hits the USB2 contacts it works fine.

If I plug it into a USB2 port it works fine.

The drivers are installed. I uninstalled them and let it reinstall - same thing.

 

how do I make this work???



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