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Lost windows live mail messages after upgrading to windows 10.


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#1 munybuny

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Posted 04 September 2015 - 05:13 PM

A good friend of mine went ahead and updated from Win 7 to win 10 without backing up anything (despite my objections) and now has windows live mail but any of his old email messages are gone. I would suspect they are in the windows. Old folder in .app but not sure. Does windows 10 store the emails in the .app file like win 7?  I haven't gone over to help him yet. I am using Win 7 and will upgrade once I know that everything is working with 10.

 



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#2 Aura

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Posted 04 September 2015 - 05:24 PM

Hi munybuny :)

You should try to see if you can find anything under the folders listed in this article.

http://www.pcworld.com/article/189238/win_live_mail_store.html

If they are really under the windows.old folder, it should be:

C:\windows.old\Users\$USERNAME\AppData\Local\Microsoft\Windows Live Mail

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#3 munybuny

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Posted 04 September 2015 - 05:50 PM

Thanks for the info. I am going over to him now so will see what we shall find.



#4 Aura

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Posted 04 September 2015 - 07:50 PM

No problem, let me know how it goes :)

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