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Black Screen problem


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#1 fadi-sheikh

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Posted 04 September 2015 - 03:20 PM

Hello,

 

I have a Toshiba laptop L655 I think it's the European version

last time I was watching a video and all sudden a colored vertical lines

appeared followed but black screen while the power still on

turned off, then tested hard + ram, seems they work just fine

did hard reset holding for 60 seconds same issue.

I hooked up to external monitor and I don't see any picture there.

 

But what is wired is that, when I turn on the laptop it doesn't it boot to the windows, because as I hit the button it shuts it off without pressing for a while !

 

what are the possibilities?


Edited by fadi-sheikh, 04 September 2015 - 08:54 PM.


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#2 hamluis

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Posted 04 September 2015 - 03:38 PM

IME...sudden lines can be either RAM or video card/chip...or motherboard.

 

I think it being a laptop makes it more difficult to tell what is going on.

 

Toshiba Troubleshooting Assistant

 

Louis



#3 fadi-sheikh

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Posted 04 September 2015 - 08:56 PM

IME...sudden lines can be either RAM or video card/chip...or motherboard.

 

I think it being a laptop makes it more difficult to tell what is going on.

 

Toshiba Troubleshooting Assistant

 

Louis

 

I tried to move the RAM to a working laptop and didn't work

and I moved the working laptop's ram to the non working one and also didn't work out



#4 fadi-sheikh

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Posted 05 September 2015 - 11:54 PM

I am still waiting for someone to help






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