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A special place in hell for CloudScout

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#1 ahmedia


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Posted 04 September 2015 - 02:51 PM

If I ever find who created CloudScout I will rip off their heads and **** down their throats ... I am SO ****** off with this crap!




I have seen countless posts and forums but nothing is working and I am have really had enough.


I know CloudScout is on my laptop... I know this becuase I keep getting the links come up... But it would seem I am the only one who can see this.


1) I cannot actually find any installation of CloudScout on my laptop.  It does not show up on installed programmes.


2) ADWcleaner does not find CloudScout - there are no results for any adware


3) Malware Bytes does not find CloudScout - there are no results for any Malware


4) Hitman Pro does not find CloudScout


5) McAfee Live Security does not find CloudScout


6) Spybot Search and Destroy does not find CloudScout


7) Microsoft Safety Scanner does not find CloudScout.





I am totally out of options.  I am sick of this bleep opening a new window in Firefox every 30 seconds and bringing up rubbish all the time.


PLEASE can someone tell me how to get rid of this without having to totally format and burn my hard drive.

Edited by hamluis, 04 September 2015 - 03:20 PM.
Moved from Win 10 to Am I Infected - Hamluis.

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#2 Rocky Bennett

Rocky Bennett

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Posted 04 September 2015 - 02:57 PM

Do a clean install of Windows 10.


#3 severac


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Posted 04 September 2015 - 03:46 PM

Hello and welcome to BC,


Please download Rkill to your Desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

§  Double-click on the Rkill desktop icon to run the tool.

§  If using Windows Vista, 7, 8 or 10 right-click on it and choose Run As Administrator.

§  black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.

§  If not, delete the file, then download and use the one provided in Link 2.

§  Do not reboot until instructed.

§  If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from Safe Mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.



Kaspersky Virus Removal Tool

Please download Kaspersky Virus Removal Tool from here.

§  Right click on KVRT.exe and select Run as Administrator.

§  Read the EULA, then select Accept.

§  Wait for Kaspersky Virus Removal Tool to initialize.

§  In the main screen, select Change parameters, place a checkmark in System drive, then click OK.

§  Click Start scan.

§  Wait for Kaspersky Virus Removal Tool to complete scanning.

§  When the scan is finished, select Neutralize all for all detected objects.

§  Close Kaspersky Virus Removal Tool when done.

Informe me if something is detected.



Please download Junkware Removal Tool to your desktop.

§  Shut down your protection software now to avoid potential conflicts.

§  Run the tool by double-clicking it. If you are using Windows Vista, 7, 8 or 10; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".

§  The tool will open and start scanning your system.

§  Please be patient as this can take a while to complete depending on your system's specifications.

§  On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

§  Post the contents of JRT.txt into your next message.



Reset Chrome...

Click on "Customize and control Google Chrome":
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.


I would like to help you to remove malware. Let's look inside.   :busy:

But I don't know to solve all PC problems.  :smash: 


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