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Outlook 2013 fails to send mail in Outbox

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#1 walter37


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Posted 04 September 2015 - 08:25 AM

My desktop computer developed Internet connection problems that resulted in my performing a total system rebuild - wipe the drive, reinstall Win 7 Home Premium from DVD media, reinstall programs like Office 2013 (365).  I used a program called BackupOutlook to save a copy of the Outlook files on a USB and then used that program on the "new" setup to restore.  For the Gmail using IMAP, I choose to create a new Data File, and all recent e-mails are there in the Inbox or in another folder in the list.  I used the server settings I had used previously, and test messages were sent and received normally.


But what I discovered thereafter was that messages I created and sent went into the Outbox and remained there.  I have re-checked server settings, run a Scanpst.exe on the Data Files I believe might be relevant, checked Add-ins (and found two already disabled by the system), and run Outlook in Safe Mode.  Nothing has resolved the problem.  I did a similar re-do on another desktop a few months ago and did not encounter this problem.  This used to happen now and then before I rebuilt that other computer, but a shutdown and restart of Outlook would resolve the matter.  That problem disappeared after that rebuild. 


Thanks to all for insight and advice for a fix.


PS  If I activate Send/Receive All Folders, I get this popup: "An object could not be found."

Edited by walter37, 04 September 2015 - 10:19 AM.

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#2 sflatechguy


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Posted 06 September 2015 - 11:53 AM

Try doing a repair on Outlook. Go to Control Panel>Programs and Features. Click on Office, but rather uninstall, select Repair. It appears some part of Outlook is missing or corrupt.

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