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Dell Inspiron 530 wireless network problem


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#1 mystic12

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Posted 03 September 2015 - 09:13 AM

Hey guys, this is my son's pc, wireless net worked fine all these years but now works intermittently, I uninstalled the driver and tried reinstalling but I am getting what is showing in the attached screenshot which is "No compatible hardware found", any ideas please?

 

Attached File  Untitled.jpg   49.45KB   0 downloads

 

 



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#2 JohnC_21

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Posted 03 September 2015 - 09:54 AM

Is the Wireless Card showing up in Device Manager?

#3 mystic12

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Posted 03 September 2015 - 10:11 AM

No, remember that I had uninstalled the card first then now trying to reinstall it, it is not installing as it is not seeing the hardware



#4 JohnC_21

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Posted 03 September 2015 - 10:15 AM

If it doesn't see the hardware then you cannot install the driver. In Device Manager go to Computer and then in the menu bar select Action > Scan for hardware changes. If it does not find the card, pull the card and put it in another slot if possible.



#5 mystic12

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Posted 03 September 2015 - 10:19 AM

When I click on ACTION in DM only option it is showing is HELP.



#6 JohnC_21

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Posted 03 September 2015 - 10:34 AM

This is an admin account? You need to click the top most icon in Device Manager which is the name of the computer.



#7 mystic12

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Posted 03 September 2015 - 11:05 AM

Yeah got it, how long does it usually take as I am not seeing any results?



#8 JohnC_21

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Posted 03 September 2015 - 11:12 AM

It should not take that long. If you don't see it then pull the card and put it in another slot or in another slot is not available remove and reinstall. If it still is not being picked up I would think its a bad wireless card. You could check by booting something like Puppy linux and see if it picks up the wireless network.

 

If you need a new wireless adapter, then for a desktop, I would recommend a USB dongle with antenna.



#9 mystic12

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Posted 04 September 2015 - 08:41 AM

The wireless card is integrated in the mobo.



#10 JohnC_21

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Posted 04 September 2015 - 09:03 AM

That's interesting. I never heard of a desktop having an integrated Wireless card on the motherboard. I could not find any mention of wireless in the manual of the 530. Where is the antenna?



#11 mystic12

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Posted 04 September 2015 - 09:41 AM

Oops, sorry I made a mistake here

Attached Files


Edited by mystic12, 04 September 2015 - 09:42 AM.


#12 JohnC_21

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Posted 04 September 2015 - 09:47 AM

Are you saying you do not have a wireless adapter because I can't see it in the thumbnails. I think on this computer you may have a minipci card if you do have wireless.



#13 mystic12

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Posted 04 September 2015 - 09:49 AM

There is something connected in one of the PCI slots, I am trying to figure out what that is, other than that, nothing else in any of the PCI slots which is why I am thinking integrated wireless card, get back to you.


Edited by mystic12, 04 September 2015 - 09:49 AM.


#14 mystic12

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Posted 04 September 2015 - 09:55 AM

I had thought this was something related to my son's games but I think this is a wireless adapter, I will unplug and follow your previous instructions in a a little, get back to you.



#15 JohnC_21

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Posted 04 September 2015 - 10:01 AM

I have never seen one of those. That may be the antenna of the adapter but I can't be sure. Does the device connect via USB?






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