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Cursor highlighting when typing or in motion, "sticking" to objects


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13 replies to this topic

#1 Stevekom

Stevekom

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Posted 03 September 2015 - 12:34 AM

Hello

 

I have windows 7 on a Samsung laptop

 

My cursor is acting erratically

 

It highlights objects in web pages and drags them as if I had clicked and selected them when I move it- I up end deleting e mails pulling tabs into new windows in

 chrome

It highlights text when I type so that on the next key stroke I delete it.c

It acts as if I were clicking and dragging objects

 

 

Even typing this topic was a problem

 

Please help

 

Thank you

 

Steve

 

 



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#2 Stevekom

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Posted 04 September 2015 - 03:53 AM

Hello ! Is there anyone out there J Please help. Chrome windows seemed to open spontaneously a couple of times today - any assistance appreciated



#3 hamluis

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Posted 04 September 2015 - 01:37 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 Stevekom

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Posted 05 September 2015 - 01:32 AM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Geoff (administrator) on 05-09-2015 at 07:31:35
Running from "C:\Users\Geoff\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: 300E4A/300E5A/300E7A Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (09/04/2015 01:05:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: SWMAgent.exe, version: 1.1.16.13, time stamp: 0x4e31fcdb
Faulting module name: SWMAgent.exe, version: 1.1.16.13, time stamp: 0x4e31fcdb
Exception code: 0xc0000005
Fault offset: 0x0001fbe8
Faulting process id: 0x109c
Faulting application start time: 0xSWMAgent.exe0
Faulting application path: SWMAgent.exe1
Faulting module path: SWMAgent.exe2
Report Id: SWMAgent.exe3
 
Error: (09/04/2015 01:00:28 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/04/2015 11:50:34 AM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 14.0.7155.5001 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 19a0
 
Start Time: 01d0e6fdeb8a1040
 
Termination Time: 0
 
Application Path: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
 
Report Id:
 
Error: (09/04/2015 11:37:29 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (09/04/2015 10:06:53 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (09/03/2015 02:25:11 PM) (Source: Application Error) (User: )
Description: Faulting application name: McCHSvc.exe, version: 3.11.149.0, time stamp: 0x558d30a8
Faulting module name: ntdll.dll, version: 6.1.7601.18933, time stamp: 0x55a6a196
Exception code: 0xc0000409
Fault offset: 0x000000000001928b
Faulting process id: 0x10c0
Faulting application start time: 0xMcCHSvc.exe0
Faulting application path: McCHSvc.exe1
Faulting module path: McCHSvc.exe2
Report Id: McCHSvc.exe3
 
Error: (09/03/2015 09:00:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: SWMAgent.exe, version: 1.1.16.13, time stamp: 0x4e31fcdb
Faulting module name: SWMAgent.exe, version: 1.1.16.13, time stamp: 0x4e31fcdb
Exception code: 0xc0000005
Fault offset: 0x0001fbe8
Faulting process id: 0xf14
Faulting application start time: 0xSWMAgent.exe0
Faulting application path: SWMAgent.exe1
Faulting module path: SWMAgent.exe2
Report Id: SWMAgent.exe3
 
Error: (09/03/2015 08:55:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/02/2015 08:39:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: SWMAgent.exe, version: 1.1.16.13, time stamp: 0x4e31fcdb
Faulting module name: SWMAgent.exe, version: 1.1.16.13, time stamp: 0x4e31fcdb
Exception code: 0xc0000005
Fault offset: 0x0001fbe8
Faulting process id: 0x8ac
Faulting application start time: 0xSWMAgent.exe0
Faulting application path: SWMAgent.exe1
Faulting module path: SWMAgent.exe2
Report Id: SWMAgent.exe3
 
Error: (09/02/2015 08:35:17 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (09/04/2015 12:23:02 PM) (Source: Service Control Manager) (User: )
Description: The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Search service, but this action failed with the following error: 
%%1056
 
Error: (09/04/2015 12:22:39 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.
 
Error: (09/04/2015 12:22:39 PM) (Source: Service Control Manager) (User: )
Description: The BBUpdate service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/04/2015 12:22:39 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (09/04/2015 12:22:39 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application User Notification Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/04/2015 12:22:39 PM) (Source: Service Control Manager) (User: )
Description: The Office Software Protection Platform service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/04/2015 12:22:39 PM) (Source: Service Control Manager) (User: )
Description: The Windows Live ID Sign-in Assistant service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.
 
Error: (09/04/2015 12:22:35 PM) (Source: Service Control Manager) (User: )
Description: The Norton Online Backup service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/04/2015 12:22:35 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (09/04/2015 12:22:33 PM) (Source: Service Control Manager) (User: )
Description: The Bluetooth Media Service service terminated unexpectedly.  It has done this 1 time(s).
 
 
Microsoft Office Sessions:
=========================
Error: (09/04/2015 01:05:42 PM) (Source: Application Error)(User: )
Description: SWMAgent.exe1.1.16.134e31fcdbSWMAgent.exe1.1.16.134e31fcdbc00000050001fbe8109c01d0e70a0285c331C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exeC:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe438845d0-52fd-11e5-9dda-dca97159b135
 
Error: (09/04/2015 01:00:28 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/04/2015 11:50:34 AM) (Source: Application Hang)(User: )
Description: WINWORD.EXE14.0.7155.500119a001d0e6fdeb8a10400C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
 
Error: (09/04/2015 11:37:29 AM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Geoff\Downloads\esetsmartinstaller_enu.exe
 
Error: (09/04/2015 10:06:53 AM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestC:\Users\Geoff\Downloads\esetsmartinstaller_enu.exe
 
Error: (09/03/2015 02:25:11 PM) (Source: Application Error)(User: )
Description: McCHSvc.exe3.11.149.0558d30a8ntdll.dll6.1.7601.1893355a6a196c0000409000000000001928b10c001d0e64bf4e4a4b0C:\Program Files\McAfee Security Scan\3.11.149\McCHSvc.exeC:\windows\SYSTEM32\ntdll.dll334c5497-523f-11e5-87e9-dca97159b135
 
Error: (09/03/2015 09:00:37 AM) (Source: Application Error)(User: )
Description: SWMAgent.exe1.1.16.134e31fcdbSWMAgent.exe1.1.16.134e31fcdbc00000050001fbe8f1401d0e61e9a7e9088C:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exeC:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exedbd5977a-5211-11e5-87e9-dca97159b135
 
Error: (09/03/2015 08:55:33 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (09/02/2015 08:39:17 PM) (Source: Application Error)(User: )
Description: SWMAgent.exe1.1.16.134e31fcdbSWMAgent.exe1.1.16.134e31fcdbc00000050001fbe88ac01d0e5b7083f8a4aC:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exeC:\Program Files (x86)\Samsung\Easy Software Manager\SWMAgent.exe4c136614-51aa-11e5-8f5c-dca97159b135
 
Error: (09/02/2015 08:35:17 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
=========================== Installed Programs ============================
 
„Windows Live Essentials“ (HKLM-x32\...\{19ADD3BF-C42B-47DC-81C6-5E9731B668C4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
„Windows Live Mail“ (HKLM-x32\...\{2720009D-9566-45A7-A370-0E6DAC313F3F}) (Version: 15.4.3502.0922 - „Microsoft Corporation“) Hidden
„Windows Live Messenger“ (HKLM-x32\...\{539A0CEA-17E4-4FE4-A5E8-EC5D40610A79}) (Version: 15.4.3502.0922 - „Microsoft Corporation“) Hidden
„Windows Live“ fotogalerija (HKLM-x32\...\{C877E454-FA36-409A-A00E-1240CEC61BBD}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT085587) (Version: 2.2.0.82 - WildTangent) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WT089286) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Build-a-lot (HKLM-x32\...\WT085597) (Version: 2.2.0.82 - WildTangent) Hidden
Canon iP2700 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP2700_series) (Version:  - )
CanoScan LiDE 600F (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ4802) (Version:  - )
Chuzzle Deluxe (HKLM-x32\...\WT085567) (Version: 2.2.0.82 - WildTangent) Hidden
Contacts Email Extractor (HKLM-x32\...\Contacts Email Extractor) (Version:  - )
CyberLink Media Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 8.0.2227 - CyberLink Corp.)
CyberLink Media+ Player10 (HKLM-x32\...\InstallShield_{34FBC7C4-CD31-4D93-A428-0E524EAC4586}) (Version: 10.0.1110.00 - CyberLink Corp.)
CyberLink MediaShow (HKLM-x32\...\InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}) (Version: 5.0.1130a - CyberLink Corp.)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3802 - CyberLink Corp.)
CyberLink PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3306 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.4301 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT085559) (Version: 2.2.0.82 - WildTangent) Hidden
Easy File Share (HKLM-x32\...\{95BB7324-77D3-4BF3-8CF6-29F0857AC175}) (Version: 1.1.1699 - Samsung Electronics Co., Ltd.)
Easy Migration (HKLM-x32\...\{AD86049C-3D9C-43E1-BE73-643F57D83D50}) (Version: 1.0 - Samsung Electronics Co., Ltd.)
Easy Settings (HKLM-x32\...\{17283B95-21A8-4996-97DA-547A48DB266F}) (Version: 1.1 - Samsung Electronics Co., Ltd.)
Easy Software Manager (HKLM-x32\...\{DE256D8B-D971-456D-BC02-CB64DA24F115}) (Version: 1.1.16.13 - Samsung Electronics Co., Ltd.)
Easy Support Center 1.0 (HKLM-x32\...\{F687E657-F636-44DF-8125-9FEEA2C362F5}) (Version: 1.1.36 - Samsung)
Email Verifier (HKLM-x32\...\{A3A6A319-F194-4065-A255-26C03D33A0F8}) (Version: 6.2 - Live Software Inc) Hidden
Email Verifier (HKLM-x32\...\Email Verifier) (Version:  - Live Software Inc)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
ETDWare PS/2-X64 10.0.7.2_WHQL (HKLM\...\Elantech) (Version: 10.0.7.2 - ELAN Microelectronic Corp.)
Farm Frenzy (HKLM-x32\...\WT085618) (Version: 2.2.0.82 - WildTangent) Hidden
Fotogalerija Windows Live (HKLM-x32\...\{E59969EA-3B5B-4B24-8B94-43842A7FBFE9}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria de Fotografias do Windows Live (HKLM-x32\...\{0EC0B576-90F9-43C3-8FAD-A4902DF4B8F4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (HKLM-x32\...\{E85A4EFC-82F2-4CEE-8A8E-62FDAD353A66}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria fotografii usługi Windows Live (HKLM-x32\...\{CB3F59BB-7858-41A1-A7EA-4B8A6FC7D431}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie foto Windows Live (HKLM-x32\...\{CB66242D-12B1-4494-82D2-6F53A7E024A3}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Glary Utilities 5.33 (HKLM-x32\...\Glary Utilities 5) (Version: 5.33.0.53 - Glarysoft Ltd)
Google Chrome (HKCU\...\Google Chrome) (Version: 45.0.2454.85 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6710.2136 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.13 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Insaniquarium Deluxe (HKLM-x32\...\WT085622) (Version: 2.2.0.82 - WildTangent) Hidden
Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version:  - ) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2266 - Intel Corporation)
Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed (HKLM\...\{A0E106D2-4815-4B7A-BAA7-7E21B530CFB4}) (Version: 1.1.0.0157 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{006B5C65-3938-4246-B182-994A7E415EDE}) (Version: 1.1.0.0537 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.5.1001 - Intel Corporation)
John Deere Drive Green (HKLM-x32\...\WT085580) (Version: 2.2.0.82 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.163.2 - McAfee, Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM-x32\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.3 - Mozilla)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
NVIDIA Graphics Driver 268.83 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 268.83 - NVIDIA Corporation)
OmegaT version 3.1.9_03 (HKLM-x32\...\OmegaT 3.1.9_03_is1) (Version:  - OmegaT)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Peggle (HKLM-x32\...\WT085663) (Version: 2.2.0.82 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WT085581) (Version: 2.2.0.82 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT085669) (Version: 2.2.0.82 - WildTangent) Hidden
Poczta usługi Windows Live (HKLM-x32\...\{64376910-1860-4CEF-8B34-AA5D205FC5F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Podstawowe programy Windows Live (HKLM-x32\...\{7A9D47BA-6D50-4087-866F-0800D8B89383}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Polar Golfer (HKLM-x32\...\WT085583) (Version: 2.2.0.82 - WildTangent) Hidden
Pošta Windows Live (HKLM-x32\...\{7BA19818-F717-4DFB-BC11-FAF17B2B8AEE}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Power Email Harvester (HKLM-x32\...\Power Email Harvester) (Version:  - YesGoal LLC)
Raccolta foto di Windows Live (HKLM-x32\...\{ED16B700-D91F-44B0-867C-7EB5253CA38D}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.44.421.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6413 - Realtek Semiconductor Corp.)
Samsung Recovery Solution 5 (HKLM-x32\...\{145DE957-0679-4A2A-BB5C-1D3E9808FAB2}) (Version: 5.0.1.5 - Samsung)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SISShortcut (HKLM-x32\...\{FDAE128F-A355-42B1-8422-1AF3ACEE34F4}) (Version: 1.0.0.3 - Samsung)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.105 - Skype Technologies S.A.)
Software Launcher (HKLM-x32\...\{B750B5C2-CC17-4967-905B-29F4EB986131}) (Version: 1.0.2 - Samsung)
User Guide (HKLM-x32\...\{BAE68339-B0F6-4D33-9554-5A3DB2DFF5DA}) (Version: 1.2 - )
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.1.5 - WildTangent)
WildTangent ORB Game Console (HKLM-x32\...\Game Console - WildGames) (Version:  - WildTangent) Hidden
Windows Live 程式集 (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Zuma Deluxe (HKLM-x32\...\WT089285) (Version: 2.2.0.95 - WildTangent) Hidden
Συλλογή φωτογραφιών του Windows Live (HKLM-x32\...\{C00C2A91-6CB3-483F-80B3-2958E29468F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Основные компоненты Windows Live (HKLM-x32\...\{E83DC314-C926-4214-AD58-147691D6FE9F}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Почта Windows Live (HKLM-x32\...\{B63F0CE3-CCD0-490A-9A9C-E1A3B3A17137}) (Version: 15.4.3502.0922 - Корпорация Майкрософт) Hidden
Фотоальбом Windows Live (HKLM-x32\...\{77F69CA1-E53D-4D77-8BA3-FA07606CC851}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Фотогалерия на Windows Live (HKLM-x32\...\{4444F27C-B1A8-464E-9486-4C37BAB39A09}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
גלריית התמונות של Windows Live (HKLM-x32\...\{CE929F09-3853-4180-BD90-30764BFF7136}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
بريد Windows Live (HKLM-x32\...\{0A4C4B29-5A9D-4910-A13C-B920D5758744}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
معرض صور Windows Live (HKLM-x32\...\{FBCA06D2-4642-4F33-B20A-A7AB3F0D2E69}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 41%
Total physical RAM: 6057.55 MB
Available physical RAM: 3557.73 MB
Total Virtual: 12113.3 MB
Available Virtual: 8088.18 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:230 GB) (Free:157.65 GB) NTFS
2 Drive d: () (Fixed) (Total:343.51 GB) (Free:343.36 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\GEOFF-PC
 
Administrator            Geoff                    Guest                    
UpdatusUser              
 
 
**** End of log ****


#5 Stevekom

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Posted 05 September 2015 - 01:39 AM

Thank  you Hamluis 

 

will take speccy shot later



#6 Stevekom

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Posted 05 September 2015 - 01:41 AM

http://speccy.piriform.com/results/31OU8EO4nIMfrThTNYNikBM

 

Here it is- thank you for your help


http://speccy.piriform.com/results/31OU8EO4nIMfrThTNYNikBM

 

Here it is- thank you for your help



#7 Stevekom

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Posted 07 September 2015 - 03:42 AM

My typing issue has slightly improved because I downloaded touchfreeze

 

However my cursor still "sticks" to objects as if I had clicked and dragged them quite frequently- and the typing issue still occurs quite frequently

 

Please help



#8 hamluis

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Posted 07 September 2015 - 08:41 AM

Run the chkdsk /r command, please.

 

Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189

 

Follow that with running the sfc /scannow command.

 

SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html

 

Louis



#9 Stevekom

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Posted 08 September 2015 - 08:36 AM

Hi Louis

 

The scannow from bootup is a little too techy for me I'm afraid- I really daren't risk it at the moment as my computer is my living- however I ran scannow when I was working in windows and it identified these files which it could not repair

 

Please advise

 

Best Wishes

 

CSI    00000357 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-07 19:46:22, Info                  CSI    00000359 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-07 19:46:22, Info                  CSI    0000035b [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-07 19:46:22, Info                  CSI    0000035c [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"
2015-09-07 19:46:22, Info                  CSI    0000035e [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.1.7601.18869, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-09-07 19:46:22, Info                  CSI    0000035f [SR] This component was referenced by [l:162{81}]"Package_250_for_KB3068708~31bf3856ad364e35~amd64~~6.1.1.0.3068708-814_neutral_GDR"


#10 hamluis

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Posted 08 September 2015 - 09:20 AM

Sorry...but I don't pay attention to individual files asserted when sfc /scannow is run.  I just run it multiple times, if necessary since I don't see any value in looking at individual system files with problems.

 

I'm neither a coder nor an IT profiessional...nor do I aspire to being such :).

 

I suggest you run sfc /scannow again...the classic misassumption made by users is that one try will fix everything, whereas the truth is that it TRIES to fix everything but additional attempts may be needed...the same is true for the chkdsk /r command.

 

Louis



#11 Stevekom

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Posted 16 September 2015 - 05:29 AM

I can't run scannow it appears because I have a Samsung computer- I did a partial system recovery using the tools on the laptop provided by Samsung but that has not worked. Any help gratefully received.



#12 hamluis

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Posted 16 September 2015 - 01:44 PM

The sfc /scannow command...runs on any Windows version properly installed and which is not damaged.

 

The Lenovo manual covering restoring (Chapter 4):  Troubleshooting Guide .

 

Louis



#13 Stevekom

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Posted 17 September 2015 - 12:53 AM

Hi Hamlius

 

Sorry didn't express myself well

 

I can run sfc/scannow

 

I can't run sfc/ scannow at start up- I think this is because Samsung has built in recovery software



#14 hamluis

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Posted 17 September 2015 - 07:47 AM

You don't have to run it at startup...it's just the manner depicted in the link due to the large number of users who need to run it because their systems don't boot properly.

 

Louis






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