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Windows 7 Computer MBR, Boot Sector and Freezing Issues

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#1 The Dark Knight

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Posted 02 September 2015 - 11:18 PM

Hey guys,


DELL Inspiron ONE Computer

Intel Core i5 2.5 GHz

64-Bit Windows 7 Professional




Computer is 8 months old.


A brief summary of my issues for the past 2 months:


1. Freezing. Started to throw up Blue and Black screens on the odd occasion. Didn't matter what I was doing.


2. I reformatted it a month and a half ago and the screens stopped. But every so often the computer would freeze, restart and then I would get "Disk Read Error" or "Please insert a bootable device". After several restarts with my Windows 7 Disc eventually a blue screen would appear saying "BCD error. etc". I would restart again with my Windows 7 Disc, it would detect the startup issue but say it couldn't repair it, and then when I would restart it would log in normally.


3. It was like tic and toe. Days would go by without any issues, then the booting issues would start and I would muck around for 10 minutes with the Windows 7 Disc to get it to boot again.


4. Yesterday was a change. My computer would boot to the BIOS screen and then it would give me a black screen. And it did that no matter how many times I restarted. So I tried the Windows 7 Disc. As usual, couldn't repair the startup issues. Couldn't load a System Restore image, so I was left with Command Prompt. Ran the fix mbr/bcd commands which it said it did successfully, but that made no difference. Then I tried to repair the BCD. And this is where some more issues came up. I got lots of errors saying "Can't copy boot files needed" and "Can't make selected partition active". So I reformatted the computer again.


5. Was going well this morning until I restarted and it gave me a few black screens. Eventually I got to the password screen where it said "Remote server issue". After restarting I finally got back into Windows.


6. I ran a disk check which found no faulty sectors. 


Would appreciate some guidance as to how best to address/investigate this series of issues. I have a feeling it is hard drive related, but a bit puzzled as to why its fine until I restart or if it freezes. Not sure how to further investigate it as the BIOS and Windows checks report that the HDD is fine.


Thanks. :)

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#2 jhayz


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Posted 03 September 2015 - 12:12 AM

Is the Dell AIO still under warranty? This makes me think that it's generally a motherboard (controller, video chipset) problem or a poorly designed hardware setup IMO. Searching online for Dell AIO models (including other brands) would reveal some frustations on some users.


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