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can't take pictures off my camera from USB or from card reader


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#1 AnneMarie57

AnneMarie57

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Posted 02 September 2015 - 10:04 PM

Hi, My HP Pavilion keeps searching for drivers when I plug in my camera via USB. Same thing happens when I try pluging the SD card in the internal card reader.. it reads the type of camera I have though. So I can't get pics into the computer from my camera?? I suspect it has something to do with the USB??? Also, under Device Manager there is a yellow ! under "Other devices" and when I plug in my camera via USB cable a yellow ! shows up in front of my NikonDSC Cool pix s9600-PTP also under "Other devices.
      Any Thoughts? 

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#2 saw101

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Posted 02 September 2015 - 11:04 PM

Give the following Nikon article a read & see if it is helpful in some way: https://support.nikonusa.com/app/answers/detail/a_id/16446/related/1


Artificial intelligence is no match for natural stupidity.


#3 AnneMarie57

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Posted 03 September 2015 - 12:16 AM

Hi Saw101 and thank you for your time... some of those drivers listed are missing.. Windows update won't work.. program keep freezing/hanging... I tried to restart it under "Services" and it hangs there too..??






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