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Blank Screen


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#1 Jessie711

Jessie711

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Posted 02 September 2015 - 06:53 PM

Product Name: HP ENVY 700
Operating System: Microsoft Windows 10 (64-bit)
 

I have just installed the latest HP recommended updates.

 

After inputting my password I get the welcome screen but then the screen goes blank.

 

The following shows when I turn the monitor off and on.

 

DVI Active

HDMI No Signal

VGA No Signal

Auto Switch Source ON

Default Source DVI

 

Can anyone please tell me how to resolve this problem?

 

Thanks Jessie


Edited by Jessie711, 02 September 2015 - 06:58 PM.


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#2 Kilroy

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Posted 03 September 2015 - 05:34 AM

How long have you let it set on the black screen?



#3 Jessie711

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Posted 03 September 2015 - 06:52 AM

About two hours.






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