Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Contact Center Solution


  • Please log in to reply
No replies to this topic

#1 Ehsan48

Ehsan48

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:07:49 PM

Posted 02 September 2015 - 02:58 AM

Hello Guys, 
 
Anyone familiar with the Contact Center Solution? What's the difference between Call Center and Contact Center ? 
 
I need to know how well it cover the following features:
 
-Monitoring agents activities
 
-Statistical Reports of the agent's performance.
 
I also searched on internet, I find this company, does anyone heard about them? http://centiumsoft.com/
 
Any advice, direction or suggestion will be appreciated.


BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users