New to this forum, looking forward to being part of this community.
I am a Systems Specialist for a large automotive company's distribution center. Our team member use the Motorola WT4100 series wearable units with Bluetooth scanners. Recently, we've gotten a lot of complaints for a certain zone regarding connectivity issues. Today, when I had downtime, I thought I'd do a WiFi analysis with the Netgear WiFi Analysis android app and go up and down the 6 aisles in that zone. Almost immediately, I noticed there is an iPhone set up as an access point roaming around that area and it's on wifi channel 11. I looked at the warehouse's APs in that area and the two that are the strongest in that are on channel 1 and 11. Could the iPhone, on channel 11, be causing interference issues with the AP on channel 11? That's my understanding with regards to wifi channels, regardless of the SSID.
I'll be working on my Network+ certification soon, so if there's any educational opportunity here on how the channels work, I'd appreciate that too. I only have a broad understanding with that.