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Optical drive


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19 replies to this topic

#1 ray5450

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Posted 01 September 2015 - 11:00 AM

I inherited an Acer Aspire 5315.  If I put in any blank DVD or CD, and then try to copy a file to it, or choose Explore, it says, "Please, insert blank disk".  I can put in any blank disc and it keeps doing the same thing.  (These blank discs are recognized as blank discs on other machines.)  If I put in a boughten DVD movie and choose Explore, it will open and show the files.  Do I need a new drive?  Thanks.


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#2 JohnC_21

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Posted 01 September 2015 - 11:40 AM

Download Imgburn. Make sure you opt out of  any optional software is offers. Put in your blank disk and see if Imgburn can detect and burn some files to disk.



#3 ray5450

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Posted 01 September 2015 - 11:39 PM

Imgburn says, "Device not ready.  No reference position found."



#4 JohnC_21

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Posted 02 September 2015 - 07:33 AM

Have you tried the Microsoft fixit? If that fails then your drive is most likely bad or the connection to it.



#5 ray5450

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Posted 02 September 2015 - 10:06 PM

Okay, I just tried the fixit you posted (thanks).  It says, "Media in drive is not writable", when, of course, each one I put in there is.

 

This machine has never been apart, so I think it would not be a connection problem.

 

Would you say the drive is bad?

 

Thanks.



#6 jhayz

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Posted 02 September 2015 - 11:25 PM

Is the blank disc recognizable? Right-click DVD/CD drive when blank disc is inserted - Properties - General tab. Are there information shown for the said disc? Try also going to Computer Management - Disk Management (Storage) and try open(right-click).


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#7 ray5450

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Posted 03 September 2015 - 12:33 PM

Any blank disc...

 

Properties say:
Used space 0
Free space 0
Capacity 0

Disk Management says:
No media.


A prerecorded movie disc...

Properties say:
Used space 2.78 Gb

Disk Management says:
2.78 GB
Online



#8 jhayz

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Posted 03 September 2015 - 08:46 PM

What operating system is running from your laptop? Do you see autoplay dialogue being promptedor open when certain media discs being mentioned recognizable?


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#9 ray5450

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Posted 03 September 2015 - 09:47 PM

Vista.

 

Autoplay will only open with prerecorded discs.  With blank discs, it does not.



#10 jhayz

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Posted 07 September 2015 - 10:45 PM

You might want to uninstall in device manager your optical drive. Reboot laptop then let windows reinstall the generic driver.


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#11 ray5450

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Posted 09 September 2015 - 01:24 AM

Thank-you.

 

After reboot/reinstall, I tried another blank disc.  It still says, "No media".



#12 jhayz

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Posted 09 September 2015 - 02:00 AM

Cannot find other solutions or fixes to your problem at this point, only a clean install just for last confirmation if its a hardware problem. If you decide to follow the reinstallation of Windows, make sure to backup your data please.


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#13 JohnC_21

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Posted 09 September 2015 - 07:34 AM

You could confirm if your optical drive is defective by downloading Linux Mint or Ubuntu. Burn the iso file to DVD on another computer, boot, and run Brasero.

 

https://otherlinuxmintblog.wordpress.com/2013/04/16/burning-and-ripping-cds-and-dvds/



#14 ray5450

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Posted 09 September 2015 - 11:18 PM

Okay, I did a clean (re)install.  It also says, "No media".  Does that confirm a bad disc drive?

 

Thanks.



#15 JohnC_21

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Posted 10 September 2015 - 08:58 AM

I would have to assume that it does. You can usually pull the drive by removing one screw. Here is one available on ebay. You may be able to find a cheaper one. Look at the model number on the sticker. You may need to exchange out the faceplate if you buy a generic burner. From what I see the optical drive can burn CDs but only read DVDs. A DVD/CD drive has two lasers. One for CD and one for DVD. Your CD laser may have failed. 






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