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Posted 01 September 2015 - 11:00 AM
Posted 01 September 2015 - 11:39 PM
Imgburn says, "Device not ready. No reference position found."
Posted 02 September 2015 - 10:06 PM
Okay, I just tried the fixit you posted (thanks). It says, "Media in drive is not writable", when, of course, each one I put in there is.
This machine has never been apart, so I think it would not be a connection problem.
Would you say the drive is bad?
Posted 02 September 2015 - 11:25 PM
Is the blank disc recognizable? Right-click DVD/CD drive when blank disc is inserted - Properties - General tab. Are there information shown for the said disc? Try also going to Computer Management - Disk Management (Storage) and try open(right-click).
Posted 03 September 2015 - 12:33 PM
Any blank disc...
Used space 0
Free space 0
Disk Management says:
A prerecorded movie disc...
Used space 2.78 Gb
Disk Management says:
Posted 03 September 2015 - 08:46 PM
What operating system is running from your laptop? Do you see autoplay dialogue being promptedor open when certain media discs being mentioned recognizable?
Posted 03 September 2015 - 09:47 PM
Autoplay will only open with prerecorded discs. With blank discs, it does not.
Posted 07 September 2015 - 10:45 PM
You might want to uninstall in device manager your optical drive. Reboot laptop then let windows reinstall the generic driver.
Posted 09 September 2015 - 01:24 AM
After reboot/reinstall, I tried another blank disc. It still says, "No media".
Posted 09 September 2015 - 02:00 AM
Cannot find other solutions or fixes to your problem at this point, only a clean install just for last confirmation if its a hardware problem. If you decide to follow the reinstallation of Windows, make sure to backup your data please.
Posted 09 September 2015 - 07:34 AM
You could confirm if your optical drive is defective by downloading Linux Mint or Ubuntu. Burn the iso file to DVD on another computer, boot, and run Brasero.
Posted 09 September 2015 - 11:18 PM
Okay, I did a clean (re)install. It also says, "No media". Does that confirm a bad disc drive?
Posted 10 September 2015 - 08:58 AM
I would have to assume that it does. You can usually pull the drive by removing one screw. Here is one available on ebay. You may be able to find a cheaper one. Look at the model number on the sticker. You may need to exchange out the faceplate if you buy a generic burner. From what I see the optical drive can burn CDs but only read DVDs. A DVD/CD drive has two lasers. One for CD and one for DVD. Your CD laser may have failed.
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