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I need your assistance.


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12 replies to this topic

#1 Almighty

Almighty

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Posted 01 September 2015 - 02:40 AM

So recently there was a game I wanted to play that involved me downloading and installing Microsoft Visual C++ 2005 Redistributable Package (x86). Upon running the .exe after downloading it, the installer freezes and just spins and I get a "Installer stopped prematurely" message.

 

Now I will let you know here also that when I run ANYTHING that involves "Windows Installer" on my PC, my disk usage hits 100% immediately. And I also have to kill the "Diagnostic Policy Service" the moment my PC turns on or that too will cause Disk 100. I can't Windows Update at all. When I click Windows Update the window just freezes with the little spinning icon.

 

http://prntscr.com/8b9vkl Here is a photo of my disk currently. I killed the diagnostic policy service when it booted up. But now the service isn't disk thrashing. That only seems to happen when I first boot. Then I kill it and it comes back more calm.

 

But my main problem here is the installs involving Windows. I can't install updates. I can't install the service package that my game needs to start.

 

http://prntscr.com/8b9zsx This is the message that I get when trying to play my game. That I must install the C++ pack for but won't work because it's installed by windows and windows installer always never responds on my pc.

 

This computer is a 64 bit Windows 8.1 Toshiba Satellite C855D - 25320. 4GB RAM.

 

Things I can't do: I can't recover windows. I get this "Could not find Recovery Enviroment" I did it twice already then one night my dog unplugs the PC and I fell asleep and it died while recovering. Ever since then it says "Could not find Recovery Enviroment". No my PC didn't come with any recovery media. I have no flash drive with any back ups. Am I screwed or what? Thanks.


Edited by Almighty, 01 September 2015 - 02:50 AM.


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#2 dc3

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Posted 01 September 2015 - 09:35 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.
 
 
 
 

Press the Windows key windowskey_zps092d5c75.png and the X key together.  

 

In the menu that opens click/tap on Disk Management.

 

Take a screenshot of this and post it in your topic.

 

You can post the screenshot in your next post as an attachment.  
 
Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options
 
Post2_zpsf05c0430.png
 
When you click on More Relpy Options  you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.
 
BCreply1_zpsc36d42fc.png 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Almighty

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Posted 01 September 2015 - 12:44 PM

Speccy Log: http://speccy.piriform.com/results/MGGgsoruRk7Ley4X08OYyjw

 

Mini Toolbox Paste: MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Supreme (administrator) on 01-09-2015 at 13:38:39
Running from "C:\Users\James\Downloads"
Microsoft Windows 8.1  (X64)
Model: Satellite C855D Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/01/2015 01:35:37 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (09/01/2015 01:25:16 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/01/2015 01:25:16 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (09/01/2015 07:56:53 AM) (Source: MsiInstaller) (User: SUPREME)
Description: Internal MSI error. Installer terminated prematurely.

Error: (09/01/2015 07:54:21 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.

Error: (09/01/2015 06:54:20 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.

Error: (09/01/2015 05:54:20 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.

Error: (09/01/2015 04:54:20 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.

Error: (09/01/2015 03:54:20 AM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.

Error: (09/01/2015 03:47:03 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"1".
Dependent Assembly Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found.
Please use sxstrace.exe for detailed diagnosis.


System errors:
=============
Error: (09/01/2015 01:24:20 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:00:12 AM on ‎9/‎1/‎2015 was unexpected.

Error: (09/01/2015 08:17:53 AM) (Source: DCOM) (User: SUPREME)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (09/01/2015 08:17:23 AM) (Source: DCOM) (User: SUPREME)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (08/31/2015 07:51:29 PM) (Source: DCOM) (User: SUPREME)
Description: {1B1F472E-3221-4826-97DB-2C2324D389AE}

Error: (08/31/2015 07:50:59 PM) (Source: DCOM) (User: SUPREME)
Description: {BF6C1E47-86EC-4194-9CE5-13C15DCB2001}

Error: (08/31/2015 06:00:11 PM) (Source: DCOM) (User: SUPREME)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}SUPREMESupremeS-1-5-21-2668638749-2714567668-3958008775-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/31/2015 06:00:11 PM) (Source: DCOM) (User: SUPREME)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}SUPREMESupremeS-1-5-21-2668638749-2714567668-3958008775-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/31/2015 05:30:11 PM) (Source: DCOM) (User: SUPREME)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}SUPREMESupremeS-1-5-21-2668638749-2714567668-3958008775-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/31/2015 05:00:11 PM) (Source: DCOM) (User: SUPREME)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}SUPREMESupremeS-1-5-21-2668638749-2714567668-3958008775-1001LocalHost (Using LRPC)UnavailableUnavailable

Error: (08/31/2015 05:00:11 PM) (Source: DCOM) (User: SUPREME)
Description: application-specificLocalLaunch{7022A3B3-D004-4F52-AF11-E9E987FEE25F}{ADA41B3C-C6FD-4A08-8CC1-D6EFDE67BE7D}SUPREMESupremeS-1-5-21-2668638749-2714567668-3958008775-1001LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (09/01/2015 01:35:37 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (09/01/2015 01:25:16 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"C:\Program Files (x86)\Rockstar Games\Bully - Scholarship Edition\Bully.exe

Error: (09/01/2015 01:25:16 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"C:\Program Files (x86)\Rockstar Games\Bully - Scholarship Edition\Bully.exe

Error: (09/01/2015 07:56:53 AM) (Source: MsiInstaller)(User: SUPREME)
Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/01/2015 07:54:21 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/01/2015 06:54:20 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/01/2015 05:54:20 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/01/2015 04:54:20 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/01/2015 03:54:20 AM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Internal MSI error. Installer terminated prematurely.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (09/01/2015 03:47:03 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.OpenMP,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762"C:\Program Files (x86)\Rockstar Games\Bully - Scholarship Edition\Bully.exe


CodeIntegrity Errors:
===================================
  Date: 2015-09-01 13:24:07.595
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-30 11:31:34.231
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-29 15:49:16.585
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-29 12:00:42.507
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-28 21:35:23.447
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-28 11:35:28.118
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-28 11:08:07.364
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-28 10:54:56.377
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-27 21:41:54.995
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2015-08-27 19:59:35.268
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\drivers\vfilter.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.8.0.447 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Photoshop CC 2014 (HKLM-x32\...\{D7A4F897-B20A-42D0-862D-CB5F6DB7391D}) (Version: 15.0 - Adobe Systems Incorporated)
Adobe Reader X (10.1.3) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.3 - Adobe Systems Incorporated)
AMD Catalyst Install Manager (HKLM\...\{C4152B0B-1B9B-51E7-068A-800FCE6D792D}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.4.4.2 - AppEx Networks)
AMD VISION Engine Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
Andy OS (HKLM-x32\...\Andy OS) (Version: 0.43 - Andy OS, Inc)
BlueStacks App Player (HKLM-x32\...\BlueStacks App Player) (Version: 0.9.30.9239 - BlueStack Systems, Inc.)
BlueStacks Notification Center (HKLM-x32\...\{4FCF716C-CEB4-499D-AFB8-A5375105EC2A}) (Version: 0.9.30.9239 - BlueStack Systems, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bully - Scholarship Edition (HKLM-x32\...\Bully - Scholarship Edition_is1) (Version:  - )
Camtasia Studio 8 (HKLM-x32\...\{765AD29A-7EF5-4456-8F6F-83467E52AB52}) (Version: 8.4.3.1792 - TechSmith Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.02 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DRIV3R (HKLM-x32\...\{01DBF423-E27B-45DA-B7F3-F9D4DB39B1C9}) (Version: 1.00.000 - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.157 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{A7365B85-57D8-39EA-BB3E-D20137E92369}) (Version: 5.41.0.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.26.9 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GTA San Andreas (HKLM-x32\...\{D417C96A-FCC7-4590-A1BB-FAF73F5BC98E}) (Version: 1.00.00001 - Rockstar Games)
IMVU Avatar Chat Software (HKCU\...\IMVU Avatar chat client software BETA) (Version:  - )
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
LG United Mobile Driver (HKLM-x32\...\{2A3A4BD6-6CE0-4e2a-80D2-1D0FF6ACBFBA}) (Version: 3.13.2.0 - LG Electronics)
Lightshot-5.2.1.1 (HKLM-x32\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 5.2.1.1 - Skillbrains)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{40F55150-F43D-4C9F-9A00-1A0A6F1EB7F0}) (Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{D71BC54E-A4E6-4E06-866C-FD6EE16EA187}) (Version: 16.4.3503.0728 - Microsoft Corporation) Hidden
Mozilla Firefox 40.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 40.0.3 (x86 en-US)) (Version: 40.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 40.0.3.5716 - Mozilla)
Opera Stable 31.0.1889.174 (HKLM-x32\...\Opera 31.0.1889.174) (Version: 31.0.1889.174 - Opera Software)
pidgin-otr 4.0.1 (HKLM-x32\...\pidgin-otr) (Version: 4.0.1 - Cypherpunks CA)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.2.612.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6690 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.) Hidden
REALTEK Wireless LAN Driver (HKLM-x32\...\InstallShield_{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0020 - REALTEK Semiconductor Corp.)
Sandboxie 4.12 (64-bit) (HKLM\...\Sandboxie) (Version: 4.12 - Sandboxie Holdings, LLC)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.2.10.5 - Synaptics Incorporated)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.4 - TOSHIBA)
TOSHIBA Audio Enhancement (HKLM\...\{F2DE0088-CF05-4DAB-AC4D-9D2C4D657456}) (Version: 1.0.2.8 - TOSHIBA Corporation)
TOSHIBA Desktop Assist (HKLM\...\{95CCACF0-010D-45F0-82BF-858643D8BC02}) (Version: 1.00.0007.00002 - Toshiba Corporation)
TOSHIBA eco Utility (HKLM\...\{5944B9D4-3C2A-48DE-931E-26B31714A2F7}) (Version: 2.0.0.6414 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.00.6425 - Toshiba Corporation)
TOSHIBA Password Utility (HKLM-x32\...\{B1786E63-2127-42C9-95A3-146E5F727BF1}) (Version: v1.0.0.8 - TOSHIBA Corporation)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.8.17.640104 - Toshiba Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.8 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.2.0.54043005 - Toshiba Corporation)
TOSHIBA Service Station (HKLM\...\{FBFCEEA5-96EA-4C8E-9262-43CBBEBAE413}) (Version: 2.6.8 - Toshiba Corporation)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0032 - Toshiba Corporation)
TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.00.0002.32002 - Toshiba Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBA VIDEO PLAYER (HKLM\...\{FF07604E-C860-40E9-A230-E37FA41F103A}) (Version: 5.1.0.12-A - Toshiba Corporation)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
Update for Japanese Microsoft IME Postal Code Dictionary (HKLM-x32\...\{15015752-9990-4516-A2B1-93823281FB8E}) (Version: 15.0.1759 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Dictionary (HKLM-x32\...\{7DB71278-9AD7-4480-AB08-8649C5010B17}) (Version: 15.0.1215 - Microsoft Corporation)
Update for Japanese Microsoft IME Standard Extended Dictionary (HKLM-x32\...\{78CE66A9-85AF-4BD8-8FB7-35B5F3846C00}) (Version: 15.0.1215 - Microsoft Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3503.0728 - Microsoft Corporation)

 

Disk Management Screenshot: Attached File  Y8n5pz0.png   27.31KB   0 downloads



#4 dc3

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Posted 01 September 2015 - 01:10 PM

Please download and run SeatTool for Windows.
 
When the website opens scroll down till you find the I Accept button and click on it.
 
If you scroll down below this button you will find instruction for installing this.
 
Once you install this program you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for hdds on your computer.  Please remove any external storage devices connected via USB port.
 
2.  Detected Drives will list the hdd/s found.  Place a check mark in the drive you want to run the scan on.
 
3.  You will see Basic Tests above Detected Drives, move the mouse pointer over this.
 
4.  A menu will open with options for different scans, please click on Long Generic Test
 
5.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
6.  When the scan is complete you will see Test results, post the status.  If it is green it has passed the scan.
 
7.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.
 
 
 

 
JcJ91sx.pngGSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:
 
1.  Download GSmartControl and save it on your Desktop.
 
2.  Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe.
 
3.  Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name).
 
4.  Click on the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete).
 
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your topic.
 
Click on the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply).
 
info_failing.png

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Almighty

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Posted 01 September 2015 - 01:54 PM

Well, here's what happened.

 

Tried to run Seatools: Attached File  vp43Vt4.png   9.38KB   0 downloads

 

I think GSmartControl had a failure or something: Attached File  r5hRhKR.png   28.39KB   0 downloads

 

Screenshot of the attributes only 3 pink: Attached File  DBvlKwX.png   40.45KB   0 downloads

 

 



#6 dc3

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Posted 01 September 2015 - 01:56 PM

Looks like you need a new hdd.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 Almighty

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Posted 01 September 2015 - 02:01 PM

Looks like you need a new hdd.

 

Okay. Thank you for all the help.



#8 Almighty

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Posted 08 September 2015 - 04:00 AM

Well. Update: Installed Windows 10 and made a backup drive. Now my Disk is always at 0 and I can run .msi with no problems.



#9 dc3

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Posted 08 September 2015 - 07:38 AM

Try running the Seatools again and post whether it passed or failed.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 Almighty

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Posted 08 September 2015 - 05:54 PM

This isn't good is it? So I need that new drive after all lol?

 

Attached File  L8S7gxe.png   40.74KB   0 downloads



#11 dc3

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Posted 09 September 2015 - 08:10 AM

Yep.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 Almighty

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Posted 24 September 2015 - 03:40 PM

Yep.

 

Well Today I went out and finally got the new drive and all my problems have been resolved.

 

Ran SeaGate again just to make sure and it passed. Just wanted to say that this is finally resolved.

 

Have a nice day man.



#13 dc3

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Posted 25 September 2015 - 08:14 AM

Glad to hear the problem is resolved. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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