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Blank screen


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10 replies to this topic

#1 Aramus

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Posted 31 August 2015 - 01:58 PM

Hello, my computer screen turns black sometimes when I leave it for a minute. When I press the power button it doesn't turn on, to get it working again i need to hold down the power button for 20 seconds then press the power button again. Why is this happening?

 

Thank you

 

From Aramus



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#2 1029rjmenvy17t

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Posted 31 August 2015 - 03:01 PM

Hello,

This is a common problem and it’s an easy fix

Just go into Windows Power Plan settings and change the time to the screen goes off

I would pick 15Min or just turn it off completely.



#3 Aramus

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Posted 31 August 2015 - 04:13 PM

Sorry, I mean it completely turns off



#4 leithanne

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Posted 31 August 2015 - 04:24 PM

Pressing "any key" or wiggling the mouse doesn't work?



#5 cmptrgy

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Posted 31 August 2015 - 04:35 PM

Aramus “my computer screen turns black sometimes when I leave it for a minute”

--- This indicates to me that “sometimes” it doesn’t “when you leave it for a minute”

--- Does the computer run ok while you are actively using it and the screen doesn’t turn black during that time?



#6 Aramus

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Posted 31 August 2015 - 05:27 PM

Yes, when I am using it its fine



#7 cmptrgy

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Posted 31 August 2015 - 05:57 PM

"Yes, when I am using it its fine" That's good

As mentioned, go into your power plan

Not knowing what you have I would select the recommended power plan and set it to default settings

Investigate what they are

Make changes if they make sense to you: for example when does the hard drive turn of

Consider turning off any hibernation for the time being

If this is a laptop, take into account the differences for when the you are operating on battery



#8 Aramus

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Posted 01 September 2015 - 05:43 AM

I set the powerplan to defaults



#9 cmptrgy

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Posted 01 September 2015 - 06:51 AM

Does setting the power plan to defaults solve the problem?



#10 Aramus

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Posted 01 September 2015 - 08:09 AM

Yes, I left it for five minutes and it didn't force shut down

 

Thanks!

 

Aramus



#11 cmptrgy

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Posted 01 September 2015 - 02:55 PM

Excellent.






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