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Silicon-Power Armor A30 1TB external drive brand new 29 GB already used


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#1 ecampvet

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Posted 31 August 2015 - 12:08 PM

I am running windows 7 64 bit with this new external backup and brand-new out of the box it shows 29 GB of storage used.  The Taiwanese helpdesk isn't fluent enough to answer me in layman's terms.  Can I go in and delete their files and why is there so much data on a new drive like that?

 

                                                      Thank you!



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#2 JohnC_21

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Posted 31 August 2015 - 01:22 PM

Can you provide a list of the files on the disk?



#3 ecampvet

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Posted 31 August 2015 - 04:38 PM

When I went to Computer-properties the drive gives me 867 GB free space and my backup occupies 63.4 GB=  930.4 GB total space.  Where is the remianing 69.6 GB as advertised?  When I open the drive to view files all I see is my backup and the video and pictures file that compromise a part of the 63.4 GB backup.  Perhaps the storage was never as claimed?

 

                                                              Thank you!


Edited by ecampvet, 31 August 2015 - 04:39 PM.


#4 JohnC_21

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Posted 31 August 2015 - 04:52 PM

A 1TB drive only has 931GB after formatting. It is the way drives are advertised vs actual capacity.

 

http://compreviews.about.com/od/storage/a/ActualHDSizes.htm


Edited by JohnC_21, 31 August 2015 - 04:52 PM.





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