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Right Click Context Menu Loads Indefinitely (Windows 8.1)


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#1 Lxno78

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Posted 30 August 2015 - 08:02 PM

So I have a new problem to add to the many I have already had with my new PC. Just this day when I right click on the desktop the cursor turns into the loading wheel and it loads indefinitely. The context menu never appears and I am unable to click on any desktop icons.

I can enter the start menu and bring up the task manager, so the computer is not completely frozen.

 

I have Windows 8.1 

 

EDIT:

 

- I did a boot in safe-mode (minimal) right-click context menu worked fine.

- I disabled Avast! anti-virus on Startup (Under Task Manager > Startup).

The reason is this is the only program I have, that I can think of, that affects the context menu (with scan file/folder option in right click menu)

- I restarted into normal Windows mode (not safe mode). Right click menu loaded fine.

- I re-enabled Avast! anti-virus on startup (to see if it was the cause).

- I restarted the system again. Right click worked fine, with Avast! turned on. I made no changes to anything.

 

 

I can't understand what temporarily caused my problem and my problem persisted after turning off and back on my system twice. I'm not certain my problem will happen again, but I have updated my Avast! software encase it was the cause. (Things seem to be running fine now, but I don't know how long things will stay well.)


Edited by Lxno78, 30 August 2015 - 08:23 PM.


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#2 jcgriff2

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Posted 31 August 2015 - 01:33 AM

I would suggest to continue using your system and if this issue repeats itself - post back.

 

Regards. . .

 

jcgriff2


Microsoft MVP 2009-2015
Microsoft Windows Insider MVP 2018 - Present




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